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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Protecting Your Home From Fire Damage this Summer

6/10/2020 (Permalink)

BBQ grill with food on it. It is advisable to keep barbecues away from the house structure, dry trees, or fabric materials.

Summertime indeed is a great time to spend with family and friends, especially the time for a small gathering outside your garden, camping, bonfires, and fireworks. While this is an exciting time for getting together, the high temperature of summertime can quickly spark a fire in the home. To protect your home from fires, follow the steps below.

Watch Your Grill

Grills can easily cause a fire when close to flammable material. It is advisable to keep barbecues away from the house structure, dry trees, or fabric materials. When using a grill, make sure it is in a well-ventilated area. Always keep the grill clean to prevent a grease fire. Gas grill cause about 80% of grill fires. Check the gas holes and connectors. Approximately 12% of grill fires is caused by charcoal fueled grills. Ensure charcoals are completely cooled before disposing to avoid fire outbreak.

Light Fireworks Far From Home

Hundreds of home properties are damaged by fireworks yearly. Ensure you light fireworks in an entirely safe location away from families, homes, grasses, and sheds.

Beware of Lawnmower Fires

If your mower is damaged, especially if the damage is from the fuel line, do not use it, get it repaired. If the grass is dry, any spark from the mower can cause grass fire to spread rapidly and may go out of hand. Check the carburetor for leakage or damage and replace your fuel line yearly.

Practice Fire Safety While Smoking

Avoid smoking in the bedroom or close to materials that can catch fire easily, such as clothes and wooden tables. Ensure cigarettes are completely out and dispose of properly.

Check A/C and Dryer Vents

Inspect your AC system yearly and clean dryer vents regularly. Dust and tilt can pile up in your AC system and dryer vent which, if not cleared for proper ventilation, may cause a fire.

Check Your Smoke Detectors Regularly

Smoke detectors are essential in every home. The alarm makes you aware that early smoke is detected in installed places before it escalates to a severe fire. Test smoke detectors sometimes to determine its working condition. Inspect and service smoke detectors regularly.

If you require a service expert to after fire damage, don't hesitate to call SERVPRO of Citrus Heights/Roseville and Carmichael at (916) 966-2601.

Avoiding Water Damage While Vacationing

6/8/2020 (Permalink)

Wood flooring with books, glasses, hat, camera, clothes, and a vacation drink When planning a getaway ensure all things are in order before travel to avoid water damages while vacationing.

Planning a getaway is an excellent idea, especially after all the stress of work, idleness, being indoors for too long, and more. It is best if you spin your web elsewhere sometimes to refresh your body, mind, and soul. It is always good to keep your house in order before going on a vacation to keep your mind at ease and to prevent property damage while you are away.

You could be at risk of water damage if you fail to check the little things that matter before leaving the house. Check for dripping water, leaky pipes, and ensure to turn off water sources. 

Tips to help you prevent water damage while you are out vacationing:

Turn off Water Sources

Turning off water sources could save you from headaches when you return. If the water mains is not turned off, pressure could build up in pipes, which may lead to leaks or pipe burst, causing your house to become flooded.

Check Your Appliances

Before leaving the house, check your washing machine, dryers, dishwasher, and refrigerators for leakages and fixes. Consider replacing damaged supply or drain lines as well.

Clean Your Rain Gutters

People sometimes don't remember to check their gutters for debris and blockage. Have your gutter cleaned and debris removed before vacationing to prevent water blockage.

Have Someone Checking in On Your Home

Consider having someone check up on your home regularly if you plan to away for several days or weeks. Having someone check on your home could help detect any water leak issues. At the same time, you are gone and prevent and damages from escalating if detected and fixed early.

Check Your Home For leaks

Pay attention to pipes under your kitchen and hand washing sinks. Rust, cracks, pipe damage, or drains repair should be completed as soon as possible. Check your windows and doors for any loss and fix to prevent rain from entering while away.

Get the service of a professional to ensure all repairs are carried out successfully to guarantee the safety of your property while you are away.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/3/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Citrus Heights/Roseville and Carmichael today at  (916) 966-2601 for your Certified: SERVPRO Cleaned consultation. 

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

5 Ways to Reduce Industrial Fires

6/1/2020 (Permalink)

empty industrial building To avoid falling victim to industrial fire, there are several things you can do to prevent an industrial fire outbreak.

Industries lose millions of dollars to fire yearly. Between 2012 and 2015 alone, about 37,910 industrial properties were gutted by fire, according to the National Fire Protection Agency (NFPA).

To avoid falling victim to industrial fire, there are several things you can do to prevent an industrial fire outbreak.

First, identify the most common causes of industrial fires. These are

  • Combustible Dust Fire
  • Hot Work Fire
  • Flammable Liquid and Gas Fire
  • Equipment and Machinery Fire
  • Electrical Hazard Fire

1. Combustible Dust Fires

When dust or fine material is mixed with air in a particular concentration, it explodes. The severity of a combustible dust explosion can bring down an entire facility.

To prevent a combustible fire, carryout dust inspection, housekeeping, testing, and control program on your facility.

Be on the lookout for dust residues in open and hidden areas. In the presence of an ignition system, avoid cleaning methods that generate dust clouds. Open flames should be controlled.

2. Hot Work Fires

Any work that requires high heat or generates flames is regarded as hot work. Examples of hot work are soldering, welding, heat treatment, grinding, and more. 

Hot works can be prevented by:

Training personnel and ensuring they adhere strictly to safety measures.

Remove flammable materials from operation areas.

Ensure a safety professional is on-site to supervise operations.

3. Flammable Liquid and Gas Fires

Flammable liquids and gases should be handled with utmost caution to prevent an explosion.

Flammable liquid and gas fire can be reduced by keeping them far away from heat or ignition sources. Store hazardous materials, according to OSHA. Provide safety protective equipment, like bodysuits, goggles, shoes, etc.

4. Equipment and Machinery Fires

Equipment and machinery fires are common amongst equipment poorly operated, installed, or maintained, or operated. Hot work and heating equipment are mostly causes of equipment and machinery fires, if not properly maintained.

As mentioned earlier, heavy-duty hot work equipment requires immense training on equipment operation, as well as the need to focus on handling and maintenance of equipment.

The surrounding environment should be kept clean at all times. Sometimes, overusing a machine can make it react badly and may lead to fire hazards. Prevent machines from overheating.

5. Electrical Hazard Fires

A spark from an overloaded circuit, poor wiring, or defective material can raze a whole facility near combustible dust, flammable liquids, and gases.

Therefore, avoid overloading electrical circuits. Turn off a machine or equipment when not in use. OSHA and NFPA recommend the use of antistatic material.

Inspect your facility for combustible dust and other hazardous materials and clear equipment area of such.

Take on fire safety measures in your facility. Engage your employees with fire safety training to educate them on proper fire safety equipment operation and safety procedures.

Protect Yourself From These Five Fire Danger Causes

5/30/2020 (Permalink)

cigarettes in an ashtray 19% of home fire deaths are caused by smoking.

It is essential to stay safe and protect our loved ones as well as our property and belongings. Nonetheless, there are basic things we do in the home that, if not properly managed, can get out of hand and endanger our loved one's lives and our properties. No one wishes to fall victim to a fire outbreak. Moreover, what many don't know is that heat and smoke can be more dangerous than fire. Statistics show that the number of people that die of suffocation is triple to fire burns. It should be noted that inhaling toxic fumes and gases can lead to dizziness and confusion and deter one from escaping an emergency.

To live freely in your home with your family, you have to protect yourself from these five danger causes:

Cooking
Cooking causes fire; therefore, never leave food on fire unattended to. Stay put in the kitchen when cooking. A high percentage of a home fire is caused by cooking.

Remember to turn off the burner before leaving the kitchen. Keep flammable materials like curtains, towels, wooden utensils, and others away from the stove. If you have to leave the room, turn off the burner. Keep a fire extinguisher in the kitchen should there be an emergency.

Smoking
19 percent of home fire deaths are caused by smoking. There are places we should avoid smoking in the home. In short, avoid smoking inside the house. If you want to smoke, take it to the corridor, sit out, put out the smoke, and dump it properly. Smoking is hazardous in the bedroom because when the smoke comes in contact with the bedsheet or curtains, it can quickly go in flames. Avoid smoking in the bedroom, living room, and den.

To be on the safe side, if you cannot take smoking outside, use deep and wide ashtrays and keep away from wooden tables or upholsters. Never smoke on the bed, you may fall asleep, and it may end badly.

Heating Equipment
Improper use of heating equipment can be dangerous in the home. Heaters should be kept at least three feet away from anything flammable (bedding, curtains, mattresses, clothing, and upholstery). Keep children away from space heaters and open fires. Turn off portable heaters before you leave the room or go to sleep. Get your chimney cleaned annually by professionals.

Electrical Problems
Faulty wiring, outdated appliances, and malfunctioning lighting equipment can cause electrical fires if not looked into quickly. Never manage or do any electrical work yourself; it's far too dangerous. Electric sparks are frequent among improper connections and can cause a fire. Avoid overloading outlets, especially with heat-producing appliances like microwaves, space heaters, and toasters. Call an electrician immediately when you detect a potential electrical problem.

Candles
Avoid using candles, if you would use one, keep away from anything flammable. Blow out candles before leaving the room or go to sleep. Never use a candle in the kid's room.

No one wishes for a home fire, but then it could be ignited easily and quickly. Keep safe habits so your family will be protected and remain safe.

Protect Your Family From Home Fires and Be Prepared

5/26/2020 (Permalink)

white smoke alarm with black background Install a smoke alarm system in every part of your home to notify residents of smoke quickly before it escalates.

Do you know that three out of five fire deaths occur in homes without a working smoke or fire alarm system? Surprisingly, carbon monoxide (CO) is the highest recorded cause of accidental poisoning in the U.S., according to the National Fire Protection Association (NFPA). Safety is paramount in every home. That is why you must be prepared to take on necessary preventive measures to protect the lives of every member of your family and properties.

The following tips guide you on protecting your family from a home fire and being prepared:

  • Install a smoke alarm system in every part of your home to notify residents of smoke quickly before it escalates. Educate your family on the significance of the fire alarm sound and what to do when it goes off.
  • Frequently test your alarm systems to know if they are functional. Maintain CO/fire/smoke alarm systems regularly and replace faulty ones. For a battery-powered alarm system, change the batteries every six months. For a hardwired alarm system, get a backup battery during a power outage. Alarms are to be replaced every ten years.
  • Double-up on safety with a carbon monoxide alarm. About 450 people die of carbon monoxide yearly. carbon monoxide is an odorless gas and is impossible to detect without an alarm system. You could get a 2-in-1 alarm for smoke and carbon monoxide.

Home Safety Tips

  • Avoid unattended cooking. According to the NFPA, the top cause of the home fire is unattended cooking. It is advisable to do nothing else when cooking. Don’t have divided attention when cooking. On a serious note, stay put in the kitchen when cooking.
  • Place fire extinguishers in strategic places. The kitchen, passages, laundry room should be equipped with fire extinguishers.
  • Create an escape plan for every member of your family, especially children. Practice the emergency escape plan until you are convinced everyone is familiar with it. It is important to identify two exits, that is, the door and the window, and decide on a meeting spot outside the house. Once everyone is safe, be sure to call 911. Emergency escape plans should be practiced at least twice a year.

These tips should be quite useful to you and the other members of your household. If a fire event does break out contact our team of professionals to help you get your home back in order, "Like it never even happened." Reach our team at (916) 966-2601.

How Germs are Spread Through the Home

5/20/2020 (Permalink)

Shoes laying on the floor You may want to reconsider wearing outdoor shoes inside your home by taking your shoes of at the door.

Germs can spread quickly in the home if not careful. Imagine having a tiring day at work and coming home with dirt particles all over the clothes and shoes, your body is full of dirt. You walk in the door, and your children and pet run to greet you. You can't help but carry a baby or pet running towards you in anxiety, happy to have you back home only to transfer germs onto them. We may not realize this, but this and many more are ways germs are spread at home.

Germs are everywhere. Most germs are not especially harmful to humans, but many can cause serious health problems to humans. It is essential to control the spread of germs. Yet sometimes the things we do, or neglect to do, allow germs to thrive in our midst. 

Germs can spread by:

  • Not washing your hands after getting home from outside. One can't tell what germs he or she may have been in contact with outside the home. That is why it is a safe practice to wash your hands the moment you walk through the door. It is a good idea to change clothes once you come in for the day as well.
  • Neglecting to clean surfaces frequently put a family at risk of contracting germs. The kitchen floor and counter tops should be cleaned daily. Door knobs, light switches, tables, paintings, windows, and other surfaces should be cleaned and disinfected regularly.
  • Not getting rid of shipping boxes. Discard shipping boxes after removing contents from them. They may carry germs with them and you don't want that inside your home.
  • There are germs on the floor of your office, malls, stores, and roads. When you go to these places, your shoes carry germs from the floor along with it. You may want to reconsider wearing outdoor shoes inside your home by taking your shoes of at the door.
  • Pets pick up germs from the floor the same way as shoes, so it is beneficial to clean the paws of pets when they come inside. Another way to prevent the spread of germs by pets is to treat your yards and make sure the surroundings are clean.

Other ways germs can spread in the home:

  • By wearing the same clothes frequently
  • By not washing the kitchen sink regularly after dishwashing 
  • By not keeping the bathroom clean
  • By not cleaning children’s toys
  • By not changing your towels
  • By not taking your bath regularly

Make a schedule for regular cleaning each week and make a schedule for washing hands and changing clothes when you come in for the day. All of these tips will decrease the spread of germs.

10 Ways to Clear Dust From the Home

5/18/2020 (Permalink)

vacuum on wood floor Clean your house with a vacuum cleaner once or twice weekly, this will help in eliminating dust.

No matter how clean the home may be, it probably still has a little dust. This is a menace everyone has to deal with every day. Getting rid of dust in the home helps to improve air quality, and prolong the life of electrical appliances, furniture, and household electronics. The secret of having a dust-free home is by regular cleaning. 

Below is a list of things to do to keep the air clean and have a comfortable and dust-free home.

  1. Use Door Mats

Keep doormats outside and inside the house to trap dirt and keep it from migrating into your home. Get a doormat with bristles to prevent anyone coming from outside from depositing dust particles from shoes to your home. Wash or vacuum the mats regularly to prevent buildup.

  1. Groom Your Pets

Pets are huge carriers of dirt because of their fur. Pet fur is a good attractor of dust. Groom your pets to avoid dirty places where they get tangled up in dust to help keep dead skin and hair from accumulating dust.

  1. Close Windows

Dust gains access to homes through windows and doors and is visible on windowsills. It is advisable to keep the windows closed, especially on windy days to help minimize dust.

  1. Use a Damp Mop

When cleaning the floor, use a good damp mop. This will help a long way towards eliminating 90 percent of the dust in your home. A damp rag or mop collects and holds dust from surfaces which can then simply be rinsed down the drain.

  1. Beat Area Rugs

Rugs are known to absorb and hide dust particles. One of the best ways to get rid of the dust on rugs is to take them outside and beat them. Typically, rug beaters, which come in rattan, wire, or plastic versions, remove more dust than vacuum cleaners.

  1. Clean Blinds

Dust is drawn to blinds like moths to a flame, so you should clean them regularly.

  1. Install An Air Purifier

Get an air purifier that circulates the air and has a filter that captures dust and dirt. Air purifiers come in various shapes and sizes, from whole-house units to small, portable single-room models.

  1. Vacuum Regularly

Clean your house with a vacuum cleaner once or twice weekly, this will help in eliminating dust. With the new types of available vacuum cleaners which come with built-in HEPA filters to trap smaller particles of dirt and help freshen the air, your house is safe from dust.

  1. Get Rid of Clutter

Get rid of clusters by cleaning items on shelves and in curio cabinets. Dust is good at settling on any surface it comes in contact with. Submit objects like books, bookcases, and others to frequent dusting to get rid of clutter.

  1. Clean Closets

Fabrics also attract dust easily. Declutter closets and keep the door closed to avoid dust from migrating onto clothes in the closet. Dust the closet regularly, along with the rest of your home.

These tips are a great way to reduce dust in your home. 

How to Prevent the High Cost of a Small Water Leak

5/14/2020 (Permalink)

faucet with water leak You can learn ways to detect water leaks and drips. You can also learn how to stop these water damage occurrences before it causes severe damage.

Are you suffering from a water leak because of a damaged pipe and are scared of the high cost of repair or a water bill? Fortunately, you can learn ways to detect water leaks and drips. You can also learn how to stop these water damage occurrences before it causes severe damage leading to high costs. 

Fixing minor leaks: Undetected leaks can come from plumbing pipes or appliances like washing machines, refrigerators, and dishwashers. An average home suffers 17 gallons of water loss daily. This leads to higher water bills. People don't know the implications of ignoring a dripping shower head or kitchen faucet. You may lose up to 347 gallons of water in a year from dripping shower or kitchen faucet alone thereby suffering a high cost of a water bill. Water leaks can ruin your wall paint, drywall, ceilings, floors, cabinetry, and even impact HVAC ducts and electrical wiring.

Getting rid of mold: Floods, if not properly cleaned can give rise to mold thereby ruining the surface and are a potential health hazard. Moreover, undetected leaks are also likely to create humid conditions that allow mold to thrive. You may decide to get rid of mold in a small area, however, it is advisable to hire a professional like that of SERVPRO of Citrus Heights/Roseville and Carmichael for a more serious mold problem.

Get a leak detector: While you may hear a hissing toilet or see a faucet drip, many problematic leaks are difficult to detect — there may be leaks under a sink or behind a washing machine. With the help of smart technology that detects and alerts you of leaks in your home, you could save yourself from damages and can save money. There are different varieties of leak detectors for every budget in the market you can choose from. 

Leakage detection technology is a smart way to avoid common plumbing problems and keep your home watertight. More so, it is best to fix a leak no matter how small, the moment they are spotted to avoid further damage and avoidable expenses.

Commercial Spring Cleaning Tips

5/11/2020 (Permalink)

Office Building Contact us here at SERVPRO of Citrus Heights/Roseville and Carmichael and let us be a part of YOUR team to help you with your business spring cleaning

As we draw closer to the warmer months, it is finally time for a fresh start. Your business should reflect the upbeat mood of spring with fresh and clean surroundings and the right atmosphere for customers.

As you look forward to the spring, here are some cleaning tips for your business:

A commercial cleaning service requires a professional touch. Hire the services of a well reputable company to give your business the quality touch it needs. You should consider looking at the reviews of any company you'd like to hire to avoid unsatisfactory work. A professional commercial cleaning service company will make sure that your spring cleaning is done right and follow your instructions precisely.

Ensure use of products that do not have harsh chemicals when cleaning. Some green products do not produce toxic substances and are harmless to the health and the environment. There are a wide variety of environmentally friendly cleaning items one can use for cleaning.

It is important to consider the weather when planning for cleaning. Weather can make a project difficult to execute that is why it is important to consider it in the planning process. It is advisable to select alternate days or a full range to allow for a change of plans for cleaning.

Working as a team is effective and valuable to the cleaning process. When planning for the spring cleaning of your business, hold a meeting with your team and let them know how they would contribute to the project. Perhaps, a member of the team can bring to your notice something that you missed or chip in an idea of how to improve the process. Teamwork gets work done faster and more efficiently, and a cleaning job is no exception!

Contact us here at SERVPRO of Citrus Heights/Roseville and Carmichael and let us be a part of YOUR team to help you with your business spring cleaning.

10 Things That Are Ruining Your Home's Plumbing

5/6/2020 (Permalink)

Pipes and wrenches Getting a professional plumber can be expensive, it doesn't mean you should take on a big plumbing job yourself.

Plumbing is something we should be careful about. Some plumbing problems are our faults while others are natural. You may likely be the biggest threat to your plumbing — whether by putting the wrong things down the garbage disposal or doing a bad DIY job. Do you want to avoid ruining your plumbing, then stick to these 10 things?

10 Things That Are Ruining Your Home's Plumbing

  • Stop Flushing Foreign Objects Down the Toilet

The most important to do to protect your plumbing is to avoid flushing foreign objects like paper towels, baby wipes, and anything else that’s not toilet paper.

  • Leave Big Plumbing Work For A Plumber

Getting a professional plumber can be expensive, it doesn't mean you should take on a big plumbing job yourself. You may make a mistake that can damage the whole plumbing structure thereby making you spend more to fix or not getting a favorable result.

  • Stop Pouring Grease Down the Drain

After cooking do not put grease down the drain. The fat from the grease will cause a huge clog and build up over time.

  • Stop Using Drop-in Toilet Fresheners

Drop-in toilet fresheners have chlorine, after it dissolves it can cause corrosion to the gaskets and washers. It is best to stick to scrubbing with a good old-fashioned toilet bowl cleaner.

  • Replace The Hoses on Washing Machines and Dishwashers

If it's been a while you changed the hose of your washing machine or dishwasher, it would be best you do so now. Washing machine or dishwasher hoses last about five years. A hose may show no sign of wear and tear until the day it suddenly burst.

  • Avoid Putting Potato Skins Down the Garbage Disposal

Avoid clogging your pipes by disposing of potato peels in the garbage.

  • Take Freezing Pipe Precautions

Insulate pipes from freezing temperatures, especially if you live in a place where the temperature falls below freezing temperatures. This is essential to avoid water from freezing in pipes which may lead to expansion and burst.

  • Avoid Leaving Hoses Connected in the Winter

Outdoor hoses should be disconnected and removed in winter to prevent it from cracks which may, in turn, lead to leakages in the future. An insulation cap on the bare spigot could also be used to provide added protection for the hose.

  • Replacing Your Water Heater

Basically, a water heater has a lifespan of 8-12 years, while the tank less models may last up to 20 years. Replacing water heating should not only be done when the heater has used its average lifespan but also when it is under-performing such as a drop in water temperature or knocking sounds. 



When You Have Water Damage

4/29/2020 (Permalink)

SERVPRO drying equipment placed in water damage hallway For your water damage repairs, contact SERVPRO of Citrus Heights/Roseville and Carmichael today for a professional and fast job.

Water damage, especially if caused by flooding can have a devastating effect on houses and businesses. Floods are caused by heavy rains, pipe burst, sewer back-up, and others. When faced with such events, it is important to know what to do.

Follow these steps if you suffer from a water event at work or in the home:

Switch off the power source: Water is a good conductor of electricity. When water and electricity come in contact, the water becomes dangerous. The first thing to do when water is gaining momentum is to switch off the power source. However, if switching off the power source requires someone to enter the house and stand in flooded areas, contact a qualified electrician. 

Put on protective clothing: To avoid getting cuts, put on rubber boots and a pair of gloves before going back inside. 

Protect valuable items: Lift any wooden furniture off flooded areas. Place furniture on a wooden surface or dry carpet to avoid staining. Take out all rugs from wet areas and sundry. 

Dry out the home: You can power on fans and humidifiers to dry out wet areas in the house. It is important you let the house dry completely to avoid mold and mildew as a result of dampness if you move back in too quickly. You will need to contact a professional restorer, like  SERVPRO of Citrus Heights/Roseville and Carmichael, to restore your house back in perfect condition.

Wash your eating utensils thoroughly: Wash all eating utensils thoroughly before use to avoid falling sick.

Contact your insurance provider: Your insurance company should have to look at the level of damage and draw out a plan for repair or pay you for repair depending on their policies. 

Repairs: The floor may be weakened by the flood event and you may have to replace it. Repair the walls and fix broken items that can be fixed. These are tasks to be handled by professionals.


For your water damage repairs, contact SERVPRO of Citrus Heights/Roseville and Carmichael today for a professional and fast job.

7-step Water Damage Process

4/27/2020 (Permalink)

the number seven 7-step Water Damage Process

Are you a victim of water damage and you require a restoration company to help raise you back on your feet? Below are the reasons why SERVPRO of Citrus Heights/Roseville and Carmichael is your most reliable restoration company to contact.

7-step Water Damage Process

  1. You will be contacted by one of our staff members to arrange for service within one hour of notifying us of your loss.
  2. A SERVPRO of Citrus Heights/Roseville and Carmichael professional will be on-site to start mitigation services within four hours of loss notification. We believe that timely response is the key to minimizing loss and saving money.
  3. After evaluation of the damage by a trained, uniformed, and equipped staff member, you will be briefed on the job process, providing you with a detailed explanation of what to expect and the anticipated outcome.
  4. A team of SERVPRO of Citrus Heights/Roseville and Carmichael professionals will begin pretesting for restoration from the source of the damage outward.
  5. Your property manager or adjuster will be briefed verbally on the scope of operation.
  6. Our team will work efficiently to help you regain control of your property.
  7. You will be walked-through after completion of the job to ensure your satisfaction.

If your home or business is damaged by water, you can rely on SERVPRO of Citrus Heights/Roseville and Carmichael's effective 7-step water damage process.

Safety Tips to Prevent a Dryer Fire

4/23/2020 (Permalink)

Dryer with a towel hanging outside of it To avoid fire hazards caused by dryers and for the safety of families and homes, it is important to keep dryers in proper working condition

Dryers are essential and effective household machines. However, to avoid fire hazards caused by dryers and for the safety of families and homes, it is important to keep dryers in proper working condition. Below are things to do to avoid a dryer fire.

  • Proper Installation

Hire a professional technician to ensure the proper and careful installation of your dryer. There are different kinds of dryer units – gas dryers, electric dryers, and washer/dryer combos. Professional technicians are familiar with the different kinds of dryers and various installation techniques of the vent pipe.

Having a professional install and service your dryer unit for you can help ensure that any potential hazard is handled properly.

  • Regular Servicing

According to a source, "Experts suggest that the primary cause of clothes dryer fires is the failure to clean and maintain them." It is advised that dryers are serviced annually which involves cleaning, inspecting of the hose, and vent for any blockages. Inspect gas lines as well.

  • Keep the Surrounding Area Free of Flammables

Do not keep boxes, clothes, and cleaning products around the dryer because they may cause a fire outbreak which could spread quickly. Clean the dryer and flammable material should be disposed of properly.

  • Clean the Lint Filter Before and After Each Load of Laundry

Household dust and lint are the most common sources of ignition in dryer fires. Before and after every laundry, ensure you clean the lint filter and screen.

  • Use Only Rigid or Flexible Metal Venting Material

Flexible or rigid metal venting materials are great for sustaining proper drying time and airflow. However, accordion-type duct work can increase blockage by trapping lint and creating clogs. If you use plastic or coiled wire foil dryer venting consider replacing it with rigid non-ribbed metal ducts. 

  • Ensure Air Exhaust Vent Pipe is Unrestricted

One of the causes of a dryer fire is blocked dryer vents. Some people are completely unaware that the vents require regular cleaning. When blocked, the vent restricts airflow, which may cause overheating and fire. Endeavor to clean exhaust vents regularly.

  • Do Not Overload

When a dryer is overloaded, this can cause its mechanism like a drum belt, spindle bearings, and pulleys to work overtime, producing higher than average temperatures. As a result of this, the friction can ignite a spark and cause a fire.

  • Never Run the Dryer When You Leave Home or Are Sleeping

Consider running the dryer only when you are home and awake. Keep a fire extinguisher in your laundry room in case of an emergency.

Fire Damage and Your Contents

4/20/2020 (Permalink)

man painting artwork with artwork hanging on the wall behind him SERVPRO® of Citrus Heights/Roseville and Carmichael's trained professionals will clean, repair tears, and restore paint loss to your paintings.

Fire damage happens when you least expect it. It is a saddening experience, leaving ashes and wreckage everywhere. When fire havoc occurs, it causes physical, financial, and emotional challenges. Content restoration specialists like SERVPRO® of Citrus Heights/Roseville and Carmichael help with the process and address your needs, saving any items affected by the fire damage so you can feel more relaxed and at ease when the cleaning process is complete.

You may not be able to fix the wreckage by yourself that is why SERVPRO® of Citrus Heights/Roseville and Carmichael is always at your side. At any time of the day, we are happy to fix fire damage at your residence or office "Like it never even happened."® SERVPRO® of Citrus Heights/Roseville and Carmichael salvage electronic devices, artwork dishes, appliances, carpets antiques, furniture, bedding, clothes, jewelry, and more.

What To Expect From The Technicians

We use unique cleaning and sanitation techniques to salvage items damaged by fire. Below are the procedures used for savaging different equipment. 

  • Carpets, Rugs, and Upholstery

Commercial grade vacuums are used to separate ash from the fibers. After separation, all soot marks are removed with a natural cleaning solution.

  • Kitchen Hardware and Appliances

High-tech equipment is used to wash and polish pots, pans, mixers, and other kitchen hardware to restore their original look.

  • Artwork

Our trained professionals will clean, repair tears, and restore paint loss to your paintings.

  • Electronics

We use computer-controlled wash systems to restore your computers, stereos, or game consoles. Innovative technology is adopted to remove harmful particles from your electronics. These machines are guaranteed to remove about 99 percent of contamination —more than the human hand could do!

SERVPRO® of Citrus Heights/Roseville and Carmichael are your tested and trusted local professional fire damage repair and restoration specialists. Feel free to Call (916) 966-2601 and you will not be disappointed.

Prepare For a Home Fire

4/19/2020 (Permalink)

firetruck If your property gets damaged by fire, remember to contact SERVPRO of Citrus Heights/Roseville and Carmichael.

Fire outbreak can make you lose all or some of your properties, you must prepare for a fire outbreak beforehand by taking preventive measures. SERVPRO of Citrus Heights/Roseville and Carmichael is a professional mitigation and restoration company that helps people plan ahead of time for fire and helps those cleanup after a fire. Fire can be caused by electric appliances or flammable objects. Moreover, below are things you need to know to prepare for a home fire.

  • Install Smoke Alarms

Smoke alarms are very helpful before a fire outbreak. The system detects smoke and sets the alarm to notify you of an impending fire outbreak. It is good to install multiple smoke alarms in your home, especially in the kitchen and rooms. Ensure to check for maintenance twice a year.

  • Plan and Practice Multiple Escape Routes

Multiple escape routes should be considered when building a house or buying a home. If you did not make a plan for this, you should so that you can avoid being trapped during a fire outbreak. Every member of the family should be let in on the escape routes for cases of emergencies. Practice escape routes with family members at least twice a year.

  • Educate Family Members

It is important that every member of the family knows the smoke alarm and how to determine the source if it is a minor smoke that can be easily engaged to avoid the smoke from escalating into a fire. It's key that every member, especially children, in your home knows exactly what to do in the event of a fire. Educate family members on what smoke alarms sound like and what to do once they hear it sound off.

  • Establish a Family Emergency Communications Plan

In case of a fire outbreak, each member of the family should know who to contact, especially if he or she gets separated. Draft out an escape plan for the family. Put an ICE (in case of emergency) number in your children’s phone and tell them the importance of dialing it for help in case of emergency.

  • Ensure Everyone Knows 9-1-1

Every member of the family must know the emergency number (9-1-1) to dial in case of an emergency. 

  • Stay Safe During a Fire Outbreak 

In case of a fire outbreak, get out and stay out, if the fire cannot be contained. Make sure everyone else is out as quickly as possible and try not to panic. Grab your emergency go bag if you can, close the door of the room where the fire is and close all doors behind you as you leave if possible. If you cannot get out through the door get to a window and open for air. If it's not the ground floor, remain by the window and wait for rescue.


We hope you don't fall victim to a fire outbreak but if your property gets damaged by fire, remember to contact SERVPRO of Citrus Heights/Roseville and Carmichael by phone on (916) 966-2601. We'll make it "Like it never even happened."

Differences Between Surface Cleaning, Sanitizing, Disinfecting

4/15/2020 (Permalink)

woman washing hands in a bathroom sink Measures to slow the spread of germs and bacterial growth include different methods of surface cleaning, sanitizing, and disinfecting.

Surface Cleaning, Sanitizing, and Disinfecting are necessary measures. However, they are different measures that work hand in hand but serve different purposes. Measures to slow the spread of germs and bacterial growth include different methods of surface cleaning, sanitizing, and disinfecting. Below are the differences between the three. 

Surface Cleaning, Sanitizing, Disinfecting

1. Surface Cleaning is done to remove germs, dirt, and impurities from surfaces or objects. The best way to clean is to use soap (or detergent) and water to physically remove germs from surfaces with a neat towel. Surface cleaning does not kill germs, it only removes germs from the surface or reduces the number and minimizes the risk of spreading infection. Surfaces that can come in contact with hands like table, door, device or equipment handles, even cutleries, water taps, and other surfaces can be contaminated with germs when a carrier touches it. That is why it is important to clean surfaces regularly to reduce the spread of germs carrying viruses/diseases.

2. Sanitizing also reduced the number of germs on surfaces or objects to a safe level. There are liquid substances called sanitizers produced and are used specifically for sanitizing. Sanitizers come in different compositions for different purposes. Sanitizing should be done after surface cleaning but for the hand, one can use alcohol-based sanitizers after washing hands with soap and water or without washing.

3. Disinfecting is a preventive measure to avoid the spread of germs. Disinfecting kills germs on surfaces by the use of chemicals.

Flu viruses are relatively fragile, surface cleaning, and sanitizing will help expose the flu viruses to be easily removed from the surface while disinfecting kills them. It is vital to understand the difference between these cleaning methods and to use the right products for the job. SERVPRO of Citrus Heights/Roseville and Carmichael will help you become more knowledgeable in this area and will take care of your cleaning, sanitizing, and disinfecting concerns using proper methods. Just call 916-966-2601

Prioritizing Safety in the Aftermath of a Flood | SERVPRO® of Citrus Heights/Roseville

4/13/2020 (Permalink)

water damaged household furniture sitting outside on front lawn If you’re experiencing any water damage from flooding, SERVPRO of Citrus Heights/Roseville is available 24/7 to assist you with any repairs.

As a homeowner, learning that your home has been impacted by a flood can spur you to act immediately to start recovering from the damages.

While it is best to act quickly in a flood’s aftermath, homeowners should never do so at the expense of their own safety. While it is common to want to clean up as quickly as possible, putting your safety in jeopardy can lead to injuries or further damages that can hinder the restoration process more than they can help.

How to Prioritize Your Safety Following a Flood

Avoid further safety hazards. While you may be antsy to return home, always wait for the go-ahead from emergency officials before you head into the affected areas. There are many dangers that can arise in the aftermath of a flood, such as hazardous contamination, live electrical currents traveling through water and dangerous animals that have been carried by the flood. Avoid putting yourself in harm’s way by waiting until officials have deemed it safe.

Air out the home. As long as your area is free of rain or other risks, opening doors and windows to allow the house to air out can mitigate the damage your home sustains. The air can quickly become stale if enclosed in the home for long, so you may want to let it air out for a bit before beginning the cleanup process. Though mold growth will likely have already started, increasing airflow can prevent it from worsening with time.

Document the damages. It is a common reaction to walk in and begin cleaning up your household right away, but it is always advised to take thorough photographs before you do so. Flood coverage is generally an extra policy that homeowners must purchase, but even if you do not have coverage, there may be a possibility that you can file for some of the damages in the aftermath with evidence.

Contact your restoration and insurance companies right away. Contacting the necessary parties after you sustain damage is also a high priority for the recovery process. Getting in touch with your insurance company will help you understand if you are eligible to file a claim, and getting in touch with your restoration company will help you start recovery much more quickly. The longer flood damage is left untreated, the more extensive it can be, so it is wise to start the process quickly for best results.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

Cleaning Experts | SERVPRO® of Citrus Heights/Roseville and Carmichael

4/11/2020 (Permalink)

Office with white furniture SERVPRO® of Citrus Heights/Roseville and Carmichael adheres to a high standard in cleaning and sanitation for residential and commercial buildings.

SERVPRO® of Citrus Heights/Roseville and Carmichael adheres to a high standard in cleaning and sanitation for residential and commercial buildings. Running a business keeps you busy and you don't have the time to fuss with common wear and tear that can dirty up your commercial building, let alone with this unprecedented time caused by the global pandemic of the coronavirus, we are here to remind our customers that we do standard cleaning and also practiced the highest standard in cleaning as encouraged by the Centers for Disease Control and Prevention. 

It is encouraged to clean all high-touched surfaces like counters, tables, doors, light switches, appliances, phone equipment and more. There are not many materials that go untouched at a commercial office or building. This is not only important for current times, but it is important to keep work spaces clean regardless. It keeps employees safe and keeps morale up. 

As a reminder, other common places that should be cleaned and sanitized thoroughly and regularly.  

  • Kitchens
  • Cafes
  • Break Rooms
  • Schools
  • Classrooms
  • Retail Spaces
  • Offices
  • Water Fountains
  • Public Bathrooms
  • Sales Counters
  • Shelves and racks
  • Elevator cars
  • Stair Handrails
  • Doors
  • Playground equipment
  • Fitness equipment
  • Telephones and computers
  • And more

Not only does SERVPRO® of Citrus Heights/Roseville and Carmichael specialize in cleaning and sanitizing biological contaminants but we also do other major commercial cleaning projects as well. We don’t stop at just sanitation of workspaces. Our team does so much more, let it be removing odor problems, deep cleaning of floors, or more. 

SERVPRO® of Citrus Heights/Roseville and Carmichael Commercial Cleaning Services:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • And More

Contact our professional and experienced team for your cleaning needs. You can reach our office at 916-966-2601. 




Why your Business Needs an Emergency Ready Profile

4/8/2020 (Permalink)

Emergency Ready Profile logo With an Emergency Ready Profile set in place, it will lessen the chance for business interruption.

According to the latest research, an estimated 50% of businesses shut down after disaster strikes. A fire or a water claim can be detrimental to any business, it is so important to be prepared. Businesses that do survive a fire or water disaster usually had a preparedness plan already in place before an event presented itself. This alone speaks volumes as to why it is important to be prepared. Other key benefits to being prepared for a disaster is your employees and your clients will feel they are in good hands and have a greater trust for your company. 

With an Emergency Ready Profile set in place, it will lessen the chance for business interruption. Your trusted staff and SERVPRO of Citrus Heights/Carmichael and Roseville will know the immediate course of action to take should an event arise. Knowing what to do and how to get the job done by being prepared ahead of time, while having documentation as to how to address water and fire damages before an event strikes are the keys to timely mitigation and restoration of business. 

What are the key benefits of an Emergency Ready Profile?

  1. No cost assessment of your commercial building
  2. Documentation that holds crucial information needed in case of an emergency
  3. Guide to help you get back into your building after a disaster
  4. List of exactly who you should call for disaster mitigation and restoration
  5. Identifies the line of command for authorizing work that needs to be completed right away
  6. Provides building details like shut-off valve locations, and other priority information

Schedule your Emergency Ready Profile today. Contact the SERVPRO of Citrus Heights/Carmichael and Roseville office at 916-966-2601 to set up an appointment. Our team will come to your location and ensure you are prepared with your very own Emergency Ready Profile. 

Information About Smoke and Soot

4/6/2020 (Permalink)

smoke rising and a black backdrop SERVPRO of Citrus Heights/Roseville and Carmichael tests soot residue to determine which type of smoke they’re dealing with.

Smoke and soot are capable of causing unnoticeable damage to your home.

They both seep and spread into the hidden spaces within your home’s structure. They also cause an odor that’s similar to the smell of asphalt.

Our experience and knowledge of smoke damage allow us to properly inspect your home, determine the degree of the damage, and develop an effective solution. 

What you need to know about smoke and soot: 

  • The gaps in the structure of a building that allows pipes to reach multiple floors provide a penetrable pathway for smoke to travel along.  
  • When smoke is hot it not only rises to the uppermost areas of a structure but also travels to the cooler areas.  
  • There are various types of smoke and the restoration process varies depending on what type is present.  

Types of smoke: 

To figure out which type of smoke is the cause of particular damage, SERVPRO of Citrus Heights/Roseville and Carmichael tests soot residue to determine which type of smoke they’re dealing with.  

  1. When you burn materials such as paper or wood, it’s considered dry smoke. 

Dry smoke rises because these materials burn very hot and very quickly. 

  1. Burning materials like plastic or rubber create wet smoke. 

Materials like these burn slowly at low temperatures, creating a strong odor and leaving behind a thick residue. Wet smoke also creates smoke webs. A smoke web is a sticky residue that forms after plastic-like material is burned. When you clean up smoke webs they often smear a lot, making it more challenging to clean than dry smoke residue. 

  1. Another type of smoke is protein fire residue which occurs when certain materials evaporate.

This type of smoke is more or less invisible but forms an extremely strong odor. It causes damage to paint and varnishes, altering their color.



Facts About Smoke Damage

4/5/2020 (Permalink)

Soot from a fire Soot is easier to see and looks like a black powder substance. Soot will find its way into your floors, walls, and furniture.

A house fire can be a catastrophic event for a family. Not only can a fire destroy much of your home but you may even lose precious belongings that are not replaceable. Once the fire is extinguished you are left with water, smoke, soot, and damage materials to clean up. The smoke that fills your home can leave a horrible odor and in some cases can harm your home and those who live in the home. It is imperative to clean up the home and get it back into proper shape as soon as possible.  

Types Smoke Damage

Smoke Residue 

Smoke damage has to be mitigated. It does not go away on its own. Smoke residue can get into your walls, carpet, and furniture. The only way to get rid of the residue of smoke is to have a professional come out and clean it. The smoke residue leaves a bad smell and can discolor walls, and other materials. 

Soot

Soot will settle into the home a lot like smoke residue. Soot is easier to see and looks like a black powder substance. Soot will find its way into your floors, walls, and furniture. Soot is a byproduct of fossil fuels burning. It is usually a mix of acid, dust, and various other chemicals. This can be dangerous for those who live in the home. 

Smoke Damage

Smoke damage can cause many issues for the structure and those living in the home. Ceilings, walls, and floors can become discolored. Metals and appliances can become tarnished and start to rust. Marble and granite can become permanently discolored. 

Smoke Damage can have a serious impact on health as well. Those who live in the home may experience skin irritation, eye irritation, and respiratory issues. These issues may require medical attention and should be taken seriously. 

After the fire in your home has been extinguished, contact SERVPRO of Citrus Heights / Roseville and Carmichael to clean up and restore the damage in your home. Call (916) 966-2601.

Steps to Take When Your Bathroom Floods

4/2/2020 (Permalink)

Bathroom Vanity SERVPRO of Citrus Heights/Roseville and Carmichael can mitigate and restore damages from flooded bathrooms.

It’s always unfortunate when a bathroom floods. It’s uncomfortable, unsanitary, and all-around unpleasant. Not to mention, the damages that flooding causes are unforgiving! 

The most frequent source of bathroom floods is overflowing toilets. Whenever a toilet overflows, it’s usually because of at least one of these common problems: backed up and congested drain pipes, water that’s running or leaking nonstop, or simply neglecting or not being careful with the plumbing system. Although It may seem really stressful when a bathroom floods, there’s no need to panic.

Follow these steps to minimize water damages from bathroom floods:

  1. Shut off the water supply at the closest valve possible. 

This completely stops the water from running at the source. Valves can be found behind and/or below plumbing fixtures. Turning a valve off is similar to turning off a sink. 

  1. Clean up as much water as you can. 

Using a mop is often the most efficient way to clean up the excess water, so try mopping first. If there’s too much water for the mop to pick up, then gather as many towels necessary and soak up what you can. While cleaning up, do the best you can to keep the water inside of the bathroom and away from other areas of the house to minimize possible damage. 

  1. Contact a plumber. 

A plumber will figure out exactly what the cause of the overflow is, make the necessary repairs, and share insight on possible damages caused by the flooding. 

  1. Contact your insurance company. 

Explain to a representative of the current situation. Inform them of the plumber’s diagnosis and solution to the problem. File a claim with them if there are any damages. 

  1. Contact a professional restoration company. 

The restoration company will send a crew to the site and they will begin getting your bathroom back "Like it never even happened."  

SERVPRO of Citrus Heights / Roseville and Carmichael is More Than Fire and Water

3/30/2020 (Permalink)

Commercial building with SERVPRO truck outside SERVPRO of Citrus Heights / Roseville and Carmichael does so much more than mitigate and restore water and fire damaged properties.

When most people hear the name SERVPRO fire and water come to mind automatically. Many people do not know that SERVPRO of Citrus Heights / Roseville and Carmichael does so much more than mitigate and restore water and fire damaged properties. Be aware of what our team specializes in so that if an incident occurs in your residential or commercial building you know exactly who to call.

List of SERVPRO of Citrus Heights / Roseville and Carmichael’s Services

  • Water Damage
  • Fire Damage
  • Mold Remediation
  • Cleaning Services:
    • Air Ducts & HVAC
    • Biohazard
    • Carpet and Upholstery
    • Ceilings, Floors, and Walls
    • Drapes and Blinds
    • Odor Removal
    • Sewage
    • Trauma and Crime Scene
    • Vandalism and Graffiti
    • Commercial Cleaning

And there is more! There is not much we do not do in regard to mitigation, restoration, and cleaning. We can handle projects of any size, large or small, as we are part of SERVPRO’s Commercial Large Loss Division. We stand by our expertise and training.

Why SERVPRO of Citrus Heights / Roseville and Carmichael is Different

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Contact our team if you experience any loss or if you need a service that we perform. You can reach our team 24 hours / 7 Days a week at 916-966-2601

Protect Your Home From Heavy Rain

3/25/2020 (Permalink)

heavy rain hitting a puddle Heavy rains can cause a lot of damage at your home or workplace.

Heavy rains are capable of damaging property and the moisture left after a rainstorm can cause mold. It is important to clean up any water left behind by a storm and to dry it right away. Mold can cause health effects to your family. It is critical to make sure your home is effectively protected from heavy rains. 

Protecting your Home from Heavy Rains

1. Have your roof inspected regularly. Look for signs of aging, sagging or any other damages. It’s recommended to have inspections done twice a year.

2. Clean debris from gutters and downspouts. Make sure gutters and downspouts are secured and water is properly draining away from the foundation of your home.

3. Ensure that openings like doors and windows, are sealed tightly and painted to prevent wood rot and other damage.

4. Locate low-lying areas on your property that may cause drainage issues. Contact a landscape or drainage professional to further examine the area of concern.

5. Install a sump pump to drain the water from within the structure to a proper area. Have a battery-operated sump pump for backup in case of a power outage.

6. Install a backwater valve to prevent city sewage from backing up into the plumbing system of your basement.

7. Hire a professional to inspect your chimney for cracks and other damage that may allow water to seep in.

8. Purchase sandbags if you live in an area prone to flooding or hurricanes.

If experiencing water damage at your residence contact a professional mitigation and restoration service provider. It can be overwhelming to handle a water damage claim, leave the cleanup and drying of leftover water and moisture to the professionals. SERVPRO of Citrus Heights / Roseville and Carmichael can help. Contact our office at (916) 966-2601.

Basic Facts About Mold

3/24/2020 (Permalink)

Damaged roof with tarp covering it Mold is usually found near leaky roofs, windows, pipes, and where flooding has occurred.

Mold can be quite a nuisance and can be very dangerous, especially for those with respiratory issues. Not only is mold dangerous but mold grows rapidly in places where moisture resides. Our homes and workplaces are surrounded by sources of moisture.

Mold is usually found near leaky roofs, windows, pipes, and where flooding has occurred. Mold grows typically well on paper products like cardboard, on tiles and wood products, in dust, paints, wallpaper, insulation, drywall, carpets, fabric, and even upholstery. The goal is to keep mold out of the home and to know what to do if you find mold. 

How does mold get indoors?

Mold enters easily through open doorways, windows, vents, and HVAC systems. Mold often comes indoors by attaching itself to clothing, shoes, and pets. 

How does mold grow rapidly?

Mold will travel indoors and drop in places where there is plenty of moisture. Materials that hold moisture have enough nutrients to allow mold to thrive and grow at a rapid pace. Keeping moisture out of the home is ideal but more difficult than expected.

How do I keep mold from growing?

SERVPRO of Citrus Heights / Roseville and Carmichael are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time, SERVPRO of Citrus Heights / Roseville and Carmichael would like to make our customers aware that we are specialists in cleaning services. We adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect residential and commercial spaces, according to the Centers for Disease Control and Prevention standards. We have many years of experience in dealing with biological contaminants and go above and beyond the scope of work that janitorial staff usually perform on a daily basis.

The CDC encourages cleaning of surfaces that are touched often such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. 

Other spaces mentioned in the CDC’s guidance for commercial spaces to be cleaned and sanitized include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. Currently there is no product tested against this particular strain of the coronavirus, however, we are following all guidelines as provided by the CDC and local authorities.

Call (916) 966-2601 Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Citrus Heights / Roseville and Carmichael , (916) 966-2601!

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why it is Important to Mitigate Fire Damages Quickly

3/5/2020 (Permalink)

Old photos scattered on the floor Our team can help restore old keepsakes damaged by fire.

When you have a fire in the home, it can devastate members of the home and be emotionally distressing. The most important step when there is a fire is to ensure all members of the home are safe. Once everyone is safe so much goes through the mind of a fire victim. Memories shared with loved ones inside the home flood through one’s mind. The stresses of accounting for the valuables and keepsakes that are irreplaceable come to mind. The last thing one thinks about is what steps are next. 

Once everyone is outside the home and the fire is extinguished, contact us. Our staff is available 24 hours a week and seven days a week. We will arrive on the scene quickly to assess damages and get to work right away. We even work with your insurance, saving you steps. Right now is a time for you to worry about other things. 

It is important to not put off mitigation and restoration. The longer soot residues remain in the home and on materials within the home the harder it will be to remove. Not only can the soot be hard to remove, but it can also carry further through the house and the leftover smoke is not healthy for you or your family. 

If you experience a fire catastrophe, contact our team. Call 916-966-2601. We will take care of your needs and make it as worry-free as possible.

SERVPRO of Citrus Heights / Roseville and Carmichael Uses Professional Equipment to Provide Professional Service

3/2/2020 (Permalink)

SERVPRO employee cleaning sewage with professional equipment SERVPRO of Citrus Heights / Roseville and Carmichael takes pride in the equipment we use.

SERVPRO of Citrus Heights / Roseville and Carmichael only uses professional and updated equipment. Our team takes pride in the equipment we use, and, in the training, we receive by SERVPRO. Our equipment is the latest technology and is up to date. Our equipment is tested regularly to ensure it works seamlessly upon arrival. 

Our goal is to alleviate any stress you may have regarding the project at hand. Understand when SERVPRO of Citrus Heights / Roseville and Carmichael’s staff come to the rescue we will address any issues you have right away. You can assure you are in good hands because we follow the standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

The equipment we use is state of the art. A few examples of equipment used and when we used them is below: 

  1. Advanced moisture meters detect water that can be behind walls or under flooring. This meter not only detects the moisture but also informs staff how saturated the area is.
  2. In more difficult areas, infrared cameras are used to detect water in areas that may not be picked up by the moisture meters.
  3. Top grade industrial dehumidifiers and high-speed air movers are used to remove moisture from walls, ceilings, and floors. However, different size disasters call for different types of equipment.  
  4. Air scrubbers and deodorization agents may be used to remove odors from fire or water damages. This will help with odors and help with air quality control. The air scrubbers we use will remove chemicals, contaminants, and gasses from the air through a filtration process. The deodorization agents control the odors helping to eliminate them from the air.  

This is just a small sample of equipment and methods that may be used to address your fire or water damage concerns. It takes professional equipment and professional staff to take care of water or fire damages. We are here for you. Contact 916-966-2601.   

Why Choose SERVPRO of Citrus Heights / Roseville and Carmichael

3/2/2020 (Permalink)

Corporate office of SERVPRO SERVPRO has over 1700 franchises nationwide.

There are so many different companies that provide cleaning, mitigation, and restoration services on a professional level. An unexpected water or fire disaster takes place and it is unclear who to call in your dire need of help. It is hard to decide which company will help you, what company can take on the task of completing the task from inspection to completion?  

  1. SERVPRO of Citrus Heights / Roseville and Carmichael is not like other companies. SERVPRO holds on to family business values that help us shop small businesses, as SERVPRO started in 1967 as a painting business by Ted and Doris Isaacson. The values that were so important to their success then, hold now. Now SERVPRO has over 1700 franchises nationwide. If the job is too big for one franchise, multiple franchises will come together quickly to address the emergency. Not many companies have this option.  
  2. SERVPRO of Citrus Heights / Roseville and Carmichael is locally owned and operated by Rob and Jen Carpenter. This location was opened over 37 years ago and operates with over 20 employees and has a wide range of vehicle types and equipment types to work in the field effectively. 
  3. We will work directly with your insurance company to ensure the work completed is covered. If it is not covered by your insurance company, we will let you know pricing and what to expect next.
  4. Our technicians are highly professional and trained. They will work quickly and efficiently. 
  5. Let SERVPRO of Citrus Heights / Roseville and Carmichael’s testimonials speak for themselves. 

If you have any questions, please contact as soon as possible. Call 916-966-2601

Identifying Water Contamination Types

2/27/2020 (Permalink)

manifying glass with a white background SERVPRO of Citrus Heights/Roseville and Carmichael will identify and restore water damages using water contamination types as a guide.

In an event, your home or business suffers from flooding it is very important to identify the water contamination types. The type of water in the vicinity affects the specific restoration process to be used.

Types of Water

  • Category 1 “Clean Water”

Clean water is not dangerous.  An example of clean water would be from a broken pipe; however, clean water can become gray water quite quickly.

  • Category 2 “Gray Water”

Gray water may be a cause for health concern. Gray water could have been clean water (from a busted pipe) and sat for more than 48 hours. If clean water sits more than 48 hours, it becomes gray water because it has been exposed.

  • Category 3 “Black Water”

Black water is a health risk. Black water does not mean the water is the color black, it is a classification of the type of water only. Black water could be floodwater or sewage water. Sewage water is susceptible to bacteria, mold, fungi, and even viruses. 

If your home or building possesses water damage contact SERVPRO of Citrus Heights/Roseville and Carmichael right away. Do not let water sit, this can be costly and dangerous for residence or employees. Call 916-966-2601 and we will assess the water damage and restore your home or business “Like it never even happened.”

Protect Your Business from Costly Flood Damage

2/26/2020 (Permalink)

HVAC systems on the ground level Raise and/or floodproof your HVAC systems. Raising HVAC equipment will prevent costly damages.

Flooding happens often, and unless you have seen or experienced a flood you really have no idea what to expect. It is best to be prepared and understand ways to prevent costly damages with flooding at your business. Some questions come to mind, how to best be prepared and what to do in case a flood does happen? 

Common practices to prevent costly flood damage

Know your flood zone. You can look up your local flood zones at FEMA’s Flood Map Service Center or you may contact your city or county to learn where flood zones are in your local region.

  1. Learn the base flood elevation (BFE) for the location of your business to find out whether the elevation of your building’s lowest floor is above or below the BFE.
  2. Use dry floodproofing techniques. If your building is near a flood zone there are dry floodproofing techniques, you may follow to make sure your building has minimal damage in case of a flood.
  3. Ensure your company has flood insurance. Even if you are not in or near a high-risk flood area, flood insurance comes in handy and can be purchased through your private insurance company or through the federal National Flood Insurance Program (NFIP). Keep electrical components high and off the ground.
  4. Raise and/or floodproof your HVAC systems. Raising HVAC equipment will prevent costly damages.
  5. Ensure downspouts and slopes direct water away from your building and not toward the building.
  6. Landscape with native plants. Native plants can prevent soil erosion and help water drain better.
  7. Have backup power. Having backup power will enable air conditioning systems to still work in most cases. Air conditioners will help reduce humidity and moisture levels, this provided you fewer mold damages.
  8. Know where disconnect valves and cut-off points are for gas, water, and electricity. We can help locate these and document them for staff in case a flood emergency happens to your building your staff will be more prepared. 

For more tips on preventing be sure to follow our blog, SERVPRO of Citrus Heights/Roseville and Carmichael is a leading residential and commercial restoration and cleaning service provider in the area and often provides great tips for flooding, fire, and mold mitigation and restoration.

How Floods Start

2/25/2020 (Permalink)

Flood water high enough to cover a bench Flash floods come from heavy rain, ice or debris jams, and dam, or levee breaks.

Flooding is a concern all year long for Northern California regions. Flooding will usually occurs when there is a lot of rainfall in an area at one given time. Weather is not always the cause of a flood; they also occur when there is a failure from a water control structure like a levee or dam.

Flooding often occurs when rainfall or snow melting accumulates faster than soils can absorb or when rivers can’t carry the excess water away fast enough. The most common flood hazards in the local regions is from flash floods. 

Flash flooding happens at least 6 hours of the cause of the flood. Flash floods come from heavy rain, ice or debris jams, and dam, or levee breaks. Low-lying areas further away from heavy rain or large snowmelt are more susceptible to flooding than other areas.

Common means for flooding in the local Citrus Heights, Carmichael, and Roseville area is: 

  • River flooding often occurs when river levels are rising and these rivers overflow. River flooding often happens in dry areas.
  • Burn scars/debris flow flooding usually will occur after a wildfire. Vegetation burns away and soil properties are altered. This leaves the area with a bare ground unable to absorb the moisture that comes from rainfall. When a burn scar is rained upon the water runs across the surface to the lowest point of the ground.
  • Snowmelts from mountainous regions cause much of the flooding from the rivers in the local area. Once the snow melts and reaches the soil, the water doesn’t absorb properly because it is too much water for the soil. The snow melts and runs into rivers and lakes and gets to full, thus causing floods.
  • Dam or levees can break and cause major flooding. According to FEMA and the National Inventory of Dams (2007), there are over 80,000 dams in the United States and one-third of these dams can become a significant hazard if failure or mishap occurs from the structure. Dam failure and levee problems can happen with no warning at all. Causes of failure can come from natural causes like rainfall, landslides, earthquakes, or erosion by humans, etc.   

If your home or business experiences flooding a water mitigation and restoration company will have to assist in the damages. This is not something a home or business owner should take on themselves. 

The damage will need to be inspected right away. Water removal and extraction must begin right away to avoid more costly damages from other costly issues like that of mold. Once the area has been rid of the water, the drying and dehumidification process must begin. Know what to do and know who to call in case a water emergency occurs.

Checklist for Commercial Fire Safety

2/25/2020 (Permalink)

Fire alarm on a wall Complete regular inspections of your building’s fire and smoke alarms.

Is your commercial building set up for safety if a fire occurs? It is up to business owners to make sure that their employees and customers are safe if a fire emergency occurs. It is imperative that not only employees and customers are safe, but that business equipment and data stays safe as well as the facility itself. 

The checklist below will assist you in making sure that your business is in 2020 NFPA compliance. 

  1. Fire and smoke alarms - complete regular inspections of your building’s fire and smoke alarms.
  2. Test fire extinguishers and suppression systems. Complete scheduled tests on all fire extinguishers and make sure they work properly and have the proper amount of pressure. Store fire extinguishers in well-marked easy to get to locations.
  3. First Aid Kits - ensure first aid kits are easy to find and accessible. Replace any supplies regularly.
  4. Emergency lighting - install lighting through the building in case you need pathways lit up for evacuation purposes if a fire occurs. Check lights to ensure they are in good working order regularly.
  5. Fire safety training - make sure employees understand how to use fire safety equipment such as fire extinguishers and first aid equipment. Ensure employees have a basic understanding of fire safety. Fire safety training reduces the likelihood of small fires growing and the risk of injury.
  6. Emergency evacuation planning - have an emergency evacuation plan and make sure employees understand the plan.
  7. Remind employees of REACT:
    • Remove from danger
    • Ensure doors and windows are closed
    • Activate a fire alarm
    • Call 911
    • Treat the emergency as dangerous 

There may be other requirements that are industry-specific so be sure to investigate those regarding your industry and location.

SERVPRO of Citrus Heights / Roseville and Carmichael Customer Reviews

2/17/2020 (Permalink)

thumbs up  with conversation bubbles SERVPRO of Citrus Heights / Roseville and Carmichael's customers are very satisfied.

SERVPRO of Citrus Heights / Roseville and Carmichael is diligent in providing the best in regard to mitigation and restoration services, for both, home and business. Smaller project or a large loss, our team can handle the needs of any size disaster. We aim to arrive quickly, to complete our work in a quality standard, and customer satisfaction is number one to each member of our staff.

Here are some reviews left by SERVPRO Citrus Heights / Roseville and Carmichael customers:

“So my home flooded overnight and I had to immediately relocate. My life was in shambles and I felt helpless. Then came SERVPRO to the rescue. They came the following day and packed up all of my belongings, moved it out, stored it, and then moved it into my new place! Jen, the manager, was absolutely wonderful. She was kind, honest, and answered all of my questions promptly. The rest of the crew worked hard and always had a smile on their face. Overall, the customer service and quality of work by SERVPRO have been stellar and I couldn't have made a better choice. I was in good hands. Thank you all!” – Tia M.

“Why me? I had no idea this type of company even existed! I happen to come home from lunch and found water all over the place. I was freaked out! I called my husband and he said call those SERVPRO guys. I called and they were out here fast. They got everything pumped out and we're so nice! They explained everything to me and stepped me through the entire process. I was so amazed how clean the demolition was. They even dealt with our insurance company when the insurance guy was extremely hard to deal with. I felt like Rob and his team were had our back. Thank you!” - Sara

“SERVPRO was super responsive, very fast, and reasonably priced.  When dealing with water damage, you want a company to partner with you and work to address the issues quickly and thoroughly.  SERVPRO was great.” – Anna S

Whatever disaster comes your way, our team is trained and has the experience to handle your needs.  If you have a fire, flood, or need mold mitigation contact your local mitigation and restoration service provider. Call 916-966-2601.

Service Response Time Expectations

2/14/2020 (Permalink)

hourglass with red sand SERVPRO of Citrus Heights / Roseville and Carmichael is available for you 24 hours a day and 7 days a week

SERVPRO of Citrus Heights / Roseville and Carmichael is available for you 24 hours a day and 7 days a week, arriving faster to any size disaster. Water emergencies need attention immediately. Water spreads fast and is absorbed through floors, walls, and furniture. If your water emergency does not get the quick attention it needs, mold will grow rapidly and then there is a larger issue at hand. Our professional staff provides emergency cleaning and restoration at any time of the day and any day of the week.  

What should you expect once you have an emergency in the home or at the worksite? SERVPRO of Citrus Heights / Roseville and Carmichael will stand by the following:

Mitigation and Restoration Response Times

  • Within 1 hour of notice of loss, our team will contact you.

One of our staff members will contact you and ask you questions regarding your emergency. This will help our team determine how many people will need to arrive, what equipment will be needed, and any other resources we may need for the task at hand. 

  • Within 4 hours, we will arrive to start the process.

These four hours give our skilled team time to gather resources and to arrive on the scene in time. Once our team arrives, we can identify the scope of work and start working on the damage and prevent further damage to the home or the building. 

  • Within 8 hours of arrival, we will do a verbal briefing of the work needed to complete the project. 

Once the emergency is under control, our team will brief you on the scope of work and plan accordingly for the completion of the project with you.

SERVPRO of Citrus Heights / Roseville and Carmichael’s team will show up and address your mitigation and restoration needs quickly. Our goal is to provide a top-notch level of service while taking your worries away. Contact 916-966-2601. 

We Can Help You Recover From Storm Damage | SERVPRO® of Citrus Heights/Roseville

2/12/2020 (Permalink)

a yellow storm damage sign in front of a large damaged roof SERVPRO of Citrus Heights/Roseville is your Damage Restoration expert. If you experience any storm damage call us right away.

Because storms happen so frequently, it can be easy to forget just how dangerous they can be. However, after causing approximately 2 billion dollars in storm-related losses and damage in 2018, storms have proven themselves as something all homeowners should be taking seriously.

Preparation is key for protecting your home, and it is wise to consider what steps you will take toward restoration as you recover. As a full-service leader in the restoration industry, we can respond to your damages 247 and help you restore your home much more quickly.

What Makes Our Storm Restoration Different

We Are Ready for All Damages
There are many facets involved with storm damage. Between wind, debris and heavy rains, the damage done to homes is rarely a singular issue, which is why we make sure our technicians are trained and certified to handle anything that comes their way. From structural damages to moisture buildup inside your home, we’re here to help with all of it.

We Believe in Extensive Training and Expertise
No two storm damages are alike, which is why we believe in training our technicians as much as possible in order to prepare them for whatever they encounter in response to a storm. Not only do we follow the Institute of Inspection Cleaning and Restoration Certification industry standards, but we are also sure to provide ample opportunities for seminars and training throughout our technicians’ careers.

We Can Call for Backup, If Needed
As a member of the local community, we are proud to be a small business in the Citrus Heights area, but we also have the benefit of a national name behind us when large-scale issues arise. We are able to call for backup from other SERVPRO® owners across the nation, which means that no storm front or disaster is too large for us to take care of.

We Value Our Reputation
After large storms or other disasters move through an area, there are often post-disaster scammers that will try to take advantage of the community. By working with us, you can guarantee your peace of mind, as we have a long-standing positive reputation that we are proud to maintain.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

Water Damage from Plumbing and Appliances

2/12/2020 (Permalink)

washing machine with glasses Plumbing issues and household appliances are often the cause of home water damage problems.

Plumbing issues and household appliances are often the cause of home water damage problems. At times the issue will not be obvious, a tell-all for water issues in the home can be a water bill increase. If you notice your water bill has increased dramatically or perhaps the obvious signs like constant running or leaky toilets, faucets that drip while being turned off properly, a dishwasher or washing machines that may pose water puddles near -  it is time to make some adjustments to our plumbing or appliances. 

How to Prevent Water Damage from Plumbing and Appliances

Toilets

  1. Check for a constantly running toilet or a leaky toilet.
  2. Two times a year, check the toilet for any issues such as the fill, supply, flush valves, and supply line.
  3. Ensure you could turn off the water supply if you needed to. Understand how and make sure that the valves are not too hard to turn.

Water Heaters

  1. Flush water heaters twice a year to remove any sediments. If you do not know how to do this, hire someone to do it for you.
  2. Inspect the anode rod every two years to determine if in good shape or if in need of repair.
  3. Annual inspections are advisable by a plumbing professional.

Washing Machines

  1. Check hot and cold supply lines monthly.
  2. Look for blisters in hoses, worn tubing, stress cracks, or any loose connections.
  3. Replace the supply hose if it shows signs of wear and tear.
  4. If there are any loose connections, tighten them. The most common issue with loose connections would be where the hose bends.
  5. Replace supply hoses at least every five years, even if there is no damage to the hose.

Plumbing Problems

  1. This is where the high-water bill comes in at. If there isn’t an obvious sign of plumbing issues but you are presented a larger than normal water bill, it could very well be the plumbing. Contact a plumber if your bill has increased and there is not a logical reason for this to happen.
  2. You may hear banging pipe noises, spot rust stains, moisture spots, or wet soil erosion near the foundation of the home. If you do, these can be signs of plumbing issues as well. This is a great time to contact a plumber.
  3. Keep grease out of drains, this can cause plumbing issues down the road.
  4. Ensure you plant trees or do outdoor work away from any drain lines to ensure you do not damage pipes. Keep in mind when planting where drain lines are located so that when they grow the roots do not cause plumbing issues later in time.

Staying Safe After a Storm

2/10/2020 (Permalink)

Flashlight laying on the floor Ensure you have flashlights with batteries available before a storm comes.

In Citrus Heights, Roseville, and Carmichael areas summers are hot and winters are cold and wet. Through the year we can expect storms to come and go between September to May. After all, the saying goes, “April showers bring May flowers”. 

If a storm hits the local area, these are some tips for you to stay safe: 

  • Follow any advisories or instructions from radio or news
  • Until advised it is safe, do not go outdoors
  • Stay away from broken power lines
  • Avoid standing water
  • Avoid any metal objects that may be close to broken power lines
  • Do not enter buildings and leave buildings with structural damage
  • Stay away from trees that are damaged
  • Stay out of floodwaters
  • Turn as off in the home or building if you smell as
  • Check on neighbors, especially if they have small children or there are those that are elderly or disabled in the home
  • Do not drive unless it is a must
  • Watch for damaged roads and bridges
  • Do not drive on flooded streets or bridges with water that is too high
  • Do not eat perishable food or food that should be refrigerated and reached 40° F.
  • Keep pets indoors
  • Make sure the sewer system is working before flushing or running water
  • Test battery powered smoke and CO alarms
  • Avoid using candles
  • Keep a fire extinguisher in the home as lightning can cause fires 

Stay safe when storms hit the local region and if you require mitigation or restoration services contact SERVPRO of Citrus Heights / Roseville and Carmichael.

How to Detect a Roof Leak

2/8/2020 (Permalink)

Cherry blossom branch on a rooftop Steps to know if you have a roof leak

Locating a roof leak can be very difficult. Fixing the leak sometimes is easier than finding the leak. Water stains on the ceiling or mold growth may present itself and is a sign of a roof leak, but sometimes it more difficult to find where the leak is located. Once water seeps through the roof, the water is shifted by things like insulation. You may see a water spot and think you have found the location while being incorrect in detecting the destination of the roof damage. 

Locating a roof leak start point is best left to the professionals. These are some steps yourself or someone hired should take to find the source of a roof leak. 

  1. With Flashlight in hand, head to the attic to look at the interior portion of your roof. Be very careful if you are doing this step yourself. You can easily put a foot through the ceiling below. Examine the underside of the roof. You are looking for dark areas. Look for mold as well.
  2. When inspecting the underside of your roof, look for objects that may have become embedded into the roof. Look for an errant nail that may have pierced the roof or larger objects like tree branches, etc. Check roof vents. Seals around vents can weaken and allow water to seep through.
  3. Check the insulation in the attic. If you spot damaged insulation, follow the damage back to the source and find the roof leak this way. If you spot an area that is more damaged than another area, start there. Keep aware that the damage can be several feet to either side of the damaged insulation because the insulation can divert rainwater itself. 

Have a professional remove all insulation around the spot to find the water’s entry point. Protective gear is needed when removing insulation, do not do this yourself. 

  1. In dry weather, you may have to spray the roof to find the leak. Take a garden hose and spray the roof. One person will need to be on top of the roof to spray and one person will need to be inside the attic with a flashlight in hand to look for the leak. This is not safe for an average person. Leave this to a professional as well. 

Once you locate the leak ensure that you start on roof repair as soon as possible. Leaks only get worse.

Candles and Fire Safety

2/6/2020 (Permalink)

man lighting a candle with a match Use long matches or a long reach lighter to light your candle.

Candles bring a special calming nature. One-third of home candle fires start in the bedroom, and more than half of these fires are from being too close to other materials. Candle safety is vital for staying safe from fires at home. 

Basic Candle Care

  1. Keep candle wicks to ¼ inch in length or less
  2. Follow candle manufacturer instructions if available
  3. Place candles on a flat and sturdy service
  4. Do not burn a candle if medical oxygen is in use
  5. Keep candles away from pets and children

Lighting and Burning Candles

  1. Use candle holders 
  2. Use long matches or a long reach lighter to light your candle.
  3. When lighting a candle, ensure hair is put back and loose fit clothing is pulled back as well.
  4. Keep lit candles 12” away, or more, from any other materials 
  5. Keep lit candles away from drafts, vents or air currents.
  6. Do not move candles while they are lit.
  7. Don’t burn candles too far down. Typically, a candle should not be used after ½ inch is only left, for pillar candles, the length should not be less than 2 inches.
  8. If burning multiple candles at once, ensure they are at least three inches apart. Doing so will ensure the candles burn properly.  

Extinguishing a candle

  1. When putting a candle out, use a candle snuffer.
  2. Don’t use water to put a candle out as water can cause splattering.
  3. Put candles out when leaving the room or when going to sleep.

These candle fire safety tips should come in quite handy. These are preventive measures to keep your home safe from candle fires. 

Improving Air Quality Inside Your Commercial Building

2/4/2020 (Permalink)

People sitting around a table with their laptops There are so many people in the office: dust, pollen, dirt, debris brought in from outdoors.

Air quality in the office can quickly take a downturn. There are so many people in the office: dust, pollen, dirt, debris brought in from outdoors. If staff is complaining about symptoms like headaches, respiratory problems, coughing or fevers while at the job it is important for you to do a quality check on air quality in the office.

There are many ways to improve air quality for staff. Following the following steps to improve air quality can lower the chance in having any huge concerns.

How to Improve Air Quality in the Workplace

  • Comply with office and building smoking policies
  • Keep air vents unblocked and open
  • Replace air filters often
  • Clean any spills right away
  • Use dehumidifiers and air conditioners
  • Keep humidity between 30-50% - to keep dust mites, mold, and other allergens under control
  • Add office plants and keep them well maintained
  • Use fresh air by opening windows if possible
  • Keep the office clean and sanitized
  • Take out garbage and rid office of spoiled food right away
  • Inspect and keep air ducts clean
  • Test air quality

Ventilation systems are often the issue with poor air quality at the office. SERVPRO of Citrus Heights / Roseville and Carmichael can help with this. We routinely inspect heating, ventilation, and air conditioning units. Keeping them clean can extend the life of the equipment and help staff with better air quality.

Home Heating Fire Safety Tips

1/31/2020 (Permalink)

palm tree and heat radiator Home heating equipment causes many fires.

Home heating equipment causes many winter fires and is a leading cause of home fire deaths. Space heaters account for 4 out of 5 home heating deaths according to recent U.S. studies. There are preventative measures to help prevent home-related heating fires.

  1. Keep all items at least three feet away from any heating equipment such as fireplaces, wood stoves, baseboard or portable space heaters.
  2. Do not use an extension cord with a portable heater, these need to be plugged into an outlet.
  3. Ensure your space heater has an auto shut off just in case the unit tips over.
  4. Make sure heating equipment and chimneys are cleaned and inspected yearly.
  5. Ensure your fireplace is equipped with a sturdy screen, this will prevent sparks from flying from the fireplace onto materials that can start a fire. 
  6. Do not use your oven to heat the home.
  7. Turn off portable heaters when you leave the room or go to bed.

Your family, home, and safety are very important. Keep your home safe with these home heating fire safety tips, ensuring to prevent home fires.

Avoiding Residential Water Damage

1/30/2020 (Permalink)

Running water faucet Disconnect any hoses from outdoor faucets

Pipes often burst in the winter and we are still well within winter. Leaks and pipe burst can be caused by many reasons other than weather-related so it is important to know causes for preventive measures. Pipes may burst due to poor installation or from aging. Stop a leak before it arises by following preventive measures.   

Outdoor Preventive Measures 

  • Clean out gutters
  • Check rooftops to see if it can handle heavy rains and hailstorms
  • Remove any tree branches that may hang over your rooftop
  • Disconnect any hoses from outdoor faucets and shut off any inside valves that supply water to outdoor faucets. 
  • Caulk cracks, holes, and any openings in outside walls and near foundation or water pipes
  • Wrap any exposed pipes with insulating materials like foam rubber or fiberglass sleeves. 
  • Weather-strip windows and doors

Indoor Preventive Measures

  • Monitor water bills in case there is undetected water damage
  • Check appliances for damage or leaks
  • Upgrade washing machine hoses, check for old or leaky hoses
  • Insulate walls and attics
  • Keep fireplace flues closed when not in use
  • Keep home temperatures at 55 degrees or warmer 
  • Ensure heater vents are not blocked

If a pipe bursts in your home shut off the water supply immediately. Once the water supply is shut off contact your insurance company and then contact SERVPRO Citrus Heights / Roseville and Carmichael at 916-966-2601

5 Common Types of Storm Damage

1/28/2020 (Permalink)

raindrops on a window Rainy season can bring forth hailstorms, thunderstorms, tornadoes, lightning, and flooding.

Here in California, the weather is ideal - cool winters and warm summers are bliss. However, here in Northern California, winters get wet and summers get dry. These weather conditions leave us prone to flooding and fire damages should the elements of the weather cause incident.  

Rainy season can bring forth hailstorms, thunderstorms, tornadoes, lightning, and flooding. Our rainy season typically lasts from October through April. In one moment, the sky can be crystal clear and in the next, a storm is brewing. 

Types of Storms and Damages Expected  

Hailstorms

Hailstorms cause the majority damage to the exterior of the home or facility. Common causes of damage to the property because of hail is roof damage, siding damage, shingle damage, window damage, and automobile damage. 

Thunderstorms

Thunderstorms can cause a variety of damaging weather like lightning, hail, tornadoes, and straight-line winds, flooding even. Hail and wind are the biggest culprits in property damage with thunderstorms.

Tornadoes 

Most damages from tornadoes are caused by the high winds. Large damages happened in “tornado alley’ which is in Oklahoma, Texas, Kansas, and Missouri, however, California has tornadoes and property damage is expected in this case.

Lightening 

Lightening causes extensive damage. Lightning hits trees and the ground and is a common cause for wildfires. Fires break out and damage buildings, homes, and can cause power outages.

Floods

After a heavy rain, water will rise fast and at times the levees near local rivers and storm drains can’t handle it. Flash floods cause a lot of damage to homes, businesses, both exterior and interior.

When storm damage presents itself, it is important to contact your insurance and the right company to handle your mitigation and restoration needs. The quicker your insurance provider and restoration company is reached the fewer damages. It is imperative that damages are stopped at its source right away. A simple roof leak can lead to damages to your roof, ceiling, walls, flooring, and more.

Top Fire Damage Restoration Tips

1/26/2020 (Permalink)

a construction site within a home Three of four units in this Sacramento home was damaged and our crews had to tear the structure down to the studs.

Fires in California are very common. As common as fires are, one is never fully prepared for a fire. A fire can devastate a family, a business, and even whole communities. This catastrophe can be a life-changing event. People lose family members and loved ones to fires, and those may even lose their home or their businesses. Some may never fully recover after a fire. Even those that have minimal fire damage suffer greatly. 

Fire damage is costly and very dangerous. Professional cleaning and restoration services are needed. You may attempt to restore yourself, there are special equipment and cleaners needed as ash and soot leave behind many toxins and can cause many health issues. There are a few things that could be completed by yourself. 

Fire Damage Tips 

  1. Contact your insurance company and then contact a professional fire mitigation and restoration service provider.
  2. Until help arrives, limit activity. Until the home is restored limit activity in the home. Movement in the home can cause soot from the fire to travel through the home. Soot particles can become embedded in upholstery and carpets, causing even more damage.
  3. With fire comes water, with water comes mold and mildew. After the fire trucks leave, make sure you air out every room affected and clean out any vents and filters if it is simple enough to access. Mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and even more. Again, limiting movement in the structure is ideal. 
  4. Clothing must be dry cleaned. Do not throw clothing exposed to smoke in the washer machine.
  5. Dishes must be cleaned thoroughly as they come into contact with your food. Scrub them well and let them soak well. If you can’t seem to wash the soot away, throw the dish away. Do not chance it. 

Leave the fire mitigation and restoration to a professional service provider like SERVPRO of Citrus Heights / Roseville and Carmichael. Floors, walls, structure materials, and your belongings need special care. Our team will take care of your fire damage needs

.

Commercial HVAC System Maintenance

1/24/2020 (Permalink)

air conditioner unit After a storm have any air conditioner condensers checked.

Many businesses don’t think about their heating, ventilation, and air conditioning systems (HVAC) until they break. When an HVAC system breaks it can be costly. There is a lot of money to be saved if regular maintenance is taken care of at the facility. 

At least, once a year it is ideal to hire a professional to inspect your HVAC system. This should be done every spring and fall. Why spring and fall? You will need your HVAC system working optimally for the summer months and the winter months. Once inspected, if maintenance is needed, do not put it off.

How to prolong the life of your HVAC System: 

  1. Schedule two tune-ups every year – Routine maintenance is important. Your HVAC system needs to be inspected and cleaned every year. Twice a year, spring and fall are ideal. 
  2. Change filters regularly – Have filters checked quarterly. If the filters are found dirty, have them replaced.
  3. Check air conditioner condensers – After a storm have any air conditioner condensers checked. Condensers are strong and sturdy. However, after a hail or windstorm, condensers can easily become damaged. Keep condensers clear of leaves, and weeds.
  4. Upgrade the insulation – Have your facilities insulation checked. Your HVAC system will work longer if it runs less. The better insulated the building is the less you will need to use the heating or air conditioning.
  5. Ease the burden to your system – Come winter, open blinds and shades to let some heat in. This will allow the company to use less of the heater. As for summer months, invest in reflective shades that will block out the heat from the sun, allowing you to have the thermostat kick on only as needed to keep the building cool. 

SERVPRO of Citrus Heights/Roseville and Carmichael specializes in Air Duct and HVAC cleaning. Should you require an inspection or maintenance on your HVAC systems our professional staff will take care of you. Call us at 916-966-2601.

Does Your Commercial Building Have Mold Issues?

1/22/2020 (Permalink)

office building desks and work area SERVPRO of Citrus Heights / Roseville and Carmichael will handle your mold problems.

Catch potential mold issues to your commercial building right away. Mold can infest an area rapidly, 48 hours after a water leak is presented can even be too late. Not catching mold in its tracks right away can lead to costly expenses and can be time-consuming to get rid of. 

How do you know if your building possesses mold? 

Here are a few questions about mold to ask yourself: 

  1. Is there a history of moisture problems at the facility?
  2. Has anyone reported a musty or moldy odor?
  3. Has there been an onset of health effects reported?
  4. Does the facility get humid, often causing condensation, at least above 45%?
  5. Have any building materials or furnishings suffered water damage in the past?
  6. Has building materials or furnishings been wet for over 48 hours? 

If you have answered yes to any of these questions, then you should have a professional mitigation and restoration company test for mold. SERVPRO of Citrus Heights / Roseville and Carmichael will handle your mold problems. We offer 24-hour emergency services; we are faster to any size disaster, our staff is highly trained mold remediation technicians, we possess specialized mold remediation equipment, and we are locally owned and operated.  

Contact our team at 916-966-2601. Our team will come quickly and inspect and assess the mold damage. Once the assessment is complete, our staff will contain the mold, so it does not spread, then filter the air properly. Our team will remove the mold and remove mold-infested materials. Once this is complete our team will clean contents and belongings at the site. After the mold is removed, our team can restore any materials and begin restoring the facility. We are just a call away. 

Your Guide to Fire Safety in the Home | SERVPRO® of Citrus Heights/Roseville

1/22/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Citrus Heights/Roseville is on call 24/7.

House fires are a chief concern for individuals, and with good reason. Not only can fires impact your home, damaging its structure and its contents, but they can also cause injuries and fatalities to you and your loved ones if safety precautions are not taken into account.

Thankfully, there is a variety of information about how to improve your fire safety efforts around the house. In order to make it easier to find and recall this information, we have put together a guide that features the top fire safety tips all in one place for your reference.

Increase Fire Safety in Your Household

Frequently Check Smoke Detectors. Making sure that smoke alarms are installed and operational is one of the most effective ways to increase your fire preparedness. Install one smoke alarm per room. Choose a model with an interconnected system for best results and test them monthly.

Have a Fire Escape Plan. Creating and rehearsing a fire escape plan for your home will help every member of your household know how to react quickly when a fire occurs. Designate two exits from each room and an outdoor meeting place for everyone to reconvene.

Know How to Operate a Fire Extinguisher. There are many types of fire extinguishers on the market, and it is important to select the right one for your needs. Make sure to store it in an easily accessible location and educate everyone in the home on how to use it.

Never Leave Flames Unattended. Open flames are part of many people’s everyday lives. Between stoves, candles and other fire sources, it can be easy to forget that even these small flames pose a serious risk. Never let flames go unattended in a room to minimize the risk of them spreading out of control while you are away.

Keep a Closed-Door Policy. Fire safety is important even when you are sleeping. Shutting doors to bedrooms at night is a great way to stop the flames from spreading as quickly through the home, giving you far more time to execute the fire escape plan once the alarm sounds.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Preventive Sewage Backup Tips

1/22/2020 (Permalink)

sink with running water Do not pour cooking grease down drains.

Sewage backups can cause damage to floors, walls, furniture, appliances, electrical systems, and more. Flooding from sewage is costly and inconvenient. Even with insurance covering a sewage backup, this is an incident one wants to avoid. Sewage smells bad and leaves an awful mess. Exposure to contaminants of sewage can expose your household to harmful bacteria and diseases.

Preventive Measures for Sewage Backups

  1. Toilets – Do not flush the following down toilets:
    • Feminine products
    • Paper towels
    • Diapers
    • Cloth rags
    • Household chemicals
  2. Disposals – Do not pour cooking grease down drains. Fats and oils cannot break down easily in the wastewater treatment process and can solidify in colder weather.
  3. Drain Traps – Add drain baskets or strainers to catch materials that don’t easily breakdown in pipes.
  4. Clean Drains – Keep drains clear of clogs. Flush drains monthly with one cup of baking soda followed by one cup of white vinegar and warm water.
  5. Basements - Check for cracks in the basement and ensure your basement is sealed well.

Listed were just a handful of tips you can use to prevent sewage backups in your home. If you do have a sewage backup, it is recommended you do not try to clean it up on your own. Your health is number one, leave sewage cleanup to the professionals. Contact SERVPRO of Citrus Heights / Roseville and Carmichael right away at 916-966-2601

Most Common Places a House Fire Starts

1/17/2020 (Permalink)

pink flowers and candles Candles cause many house fires.

Fires are usually caused by negligence, open flames, and cooking. According to safewise.com, of all fires in the United States, 31% happen in residential homes. To prevent fires, it is best to understand the main causes and where fires normally start in the home. 

Most Common Places a House Fire Originates

  1. The Kitchen

Half of the fires started in the home begin in the kitchen. That makes perfect sense as cooking takes place in the kitchen and many household appliances are in the kitchen. Using safety precautions when cooking is key and watching after the stove and flammable items in the kitchen can help prevent fires in the kitchen.

  1. The Bedroom

The bedroom is the second most common place a fire originates at in the home. Mattresses and plush objects like stuffed animals and pillows can catch on fire quickly. Newer mattresses are helped to the Federal Mattress Flammability Standard. If your mattress is older than a 2007 model, the best thing to do would be to replace it. Candles are a huge factor for bedrooms, do not leave lit candles unattended. Do not forget to turn off space heaters and other heating equipment like heating blankets and pads.

  1. The Chimney

Many fires happen in the chimney and surrounding the fireplace. Chimneys must be serviced and cleaned regularly. Keeping your chimney cleaned and serviced can help prevent a fire in your house.

  1. The Living Room

Living rooms house candles, fireplaces, electronics, and heating equipment. Couches, rugs, and drapes are flammable and can cause a fire.

  1. The Laundry Room

Dryer lint is the main culprit for laundry room fires. Clean vents and filters regularly. The heat from the dryer can easily cause dryer lint to catch fire. Try not to run your washer or dryer when not at home.

  1. Outside the Home

Fires often happen out on the patio where you may grill your food or where one may have a fire pit or small bonfire. Fireworks are a huge factor in home fires as well.

  1. The Attic

Ensure your home is to code when it comes to insulation and electric standards. Dangerous wiring can cause a fire.

If there is a fire in the home, you will need to hire a professional fire mitigation and restoration company. SERVPRO of Citrus Heights / Roseville and Carmichael are fully trained to clean up and restore your home if there is a fire.

Appliances That Can Lead to Water Damage | SERVPRO® of Citrus Heights/Roseville

1/8/2020 (Permalink)

fustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Citrus Heights/Roseville is here to dry, clean and repair any damage.

Water damage typically comes to mind as an external factor, brought on by weather or natural disasters. However, water damage can come from inside the home as well, often as a result of malfunctioning appliances.

Luckily, homeowners can combat this by knowing what appliances to regularly check for issues so they can prevent any small leaks from becoming bigger problems.

Appliances That Are Common Water Damage Culprits

Hot Water Heater
Hot water heaters are recommended to be replaced every 10 to 15 years, but premature leaks are extremely common. Hot water heaters are one of the leading causes of water damage in the home, and it is important to inspect them for leaks, cracks, and other wear regularly to prevent any leaks from going unnoticed.

Refrigerator
Refrigerators with ice makers are connected to the home’s water line via tubing that is generally malleable and thus prone to wear and tear. The seals can wear down over time or the tubing can develop small tears, which can lead to slight leakage. However, this combined with the fact that refrigerators are rarely moved can lead to larger damage if regular checks are not made.

Dishwasher
Dishwashers are another item that is generally “tucked away” in a cabinet and not often moved, but homeowners should regularly pull them away from the wall to check for water damage. Dishwashers do not have a long lifespan and are thus not always covered by homeowner's insurance if they cause water damage.

Washing Machine
While washing machine hoses will typically not wear down visibly, they can still develop leaks with time that can cause problems. This is so common that it is advised to check hoses each month for any hidden leaks and replace them every five years even without signs of wear.

Air Conditioner
It is common for an air conditioning unit to build up condensation as it operates, which is normally drained away quickly. However, any issues with this draining mechanism can cause much larger issues if your unit is inside the home. Following your manufacturer’s instructions as far as inspection and maintenance is the best thing you can do to prevent this, in addition to doing your own visual checks in between official inspection calls.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

Planning Can Lessen Risks at Your Business | SERVPRO® of Citrus Heights/Roseville

12/23/2019 (Permalink)

preparedness and readiness sayings in bold lettering with red background Having a disaster plan in place is crucial for any business. SERVPRO of Citrus Heights/Roseville is your full-service commercial restoration company.

Being wise about where you invest your time and resources is one of the most important parts of being a business owner. Though it might not seem like a high priority, planning for a natural disaster is one of the best time investments business owners can make.

The frequency of natural disasters continues to rise, and though certain areas are more susceptible than others, there is nowhere that is immune. Knowing what the risk factors are for disasters in your geographic area, formulating a plan and preparing for the aftermath are all ways to protect your business and ensure you can reopen quickly after the situation has passed.

Planning for a Disaster for Your Business

1. Double-Check Your Insurance
Not all insurance coverage is created the same, and there are many insurance policies that are not sufficient for the kind of severe damage that a natural disaster can cause. Many floods and other catastrophic events can leave business owners out of luck when it comes to gaining compensation for their damage, which is why it is important to understand what is included in your policy and where you may want to consider adding business coverage for certain damages.

2. Create Your Action Plan
Having a plan for what you will do the moment a natural disaster is set to strike is extremely important, as evacuation time is often limited. Be sure to take note of anything around the building that will need to be addressed before leaving to mitigate damage, and keep emergency supplies handy. It is also best to know the local evacuation routes and shelter locations as well.

3. Rehearse Drills and Prepare Staff
Not only does helping your staff prepare for a disaster make everyone feel more safe and comfortable in their work environment, but it also can help lessen your liability as a business owner. Communicate the natural disaster protocol with them and perform drills for workplace emergencies frequently so it is clear what everyone’s roles are in a dangerous scenario.

4. Choose a Restoration Company to Work With
When your business is damaged by a natural disaster, the most important thing to do is get your building restored so you can resume operations quickly and begin to recover from your losses. By researching and selecting a restoration company in advance, business owners can know exactly who to call when a disaster occurs and get the process started immediately.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Picking a Restoration Company That Works for You | SERVPRO® of Citrus Heights/Roseville

11/7/2019 (Permalink)

black smoke coming out of windows from a burning house Having a team on your side after a disaster can help relieve stress. SERVPRO of Citrus Heights/Roseville is here to help when a fire strikes.

Homeowners are always encouraged to practice fire preparedness, but with winter approaching, now is an optimal time. The Red Cross has found that the most common time for home fires is winter.

While homeowners are advised to prepare for the moment of a house fire by creating an emergency escape plan, care should also be taken to plan for after the fire, too. By knowing what restoration company to work with, you will know who to call immediately after the flames are extinguished to begin reclaiming your home.

The 3 Main Elements of Fire Cleanup

Fires do not discriminate in what they damage, tearing through anything that is in their path. That is why choosing a restoration company that can clean your structure, contents and air quality are vital. By doing a thorough restoration, you can reclaim your home and recover from the traumatic events of a house fire. Here are the types of cleanups we specialize in:

Structural Cleaning

The structure of your home can become dangerously damaged in a fire, especially if supporting walls or beams are affected. We have thorough testing processes that will allow us to assess how far the damage spreads and how severe it is. Then we will bring in our equipment to begin cleaning and reconstructing these elements of your home.

Content Cleaning

The contents of your home are important, and so is restoring them to their pre-fire condition. In many cases, this will be less expensive than fully replacing your belongings, and by utilizing both wet and dry cleaning methods, we can restore a variety of things. Whether you have fire-damaged art, upholstery, electronics or area rugs, we will be able to restore most of your belongings.

Deodorization Services

Lingering smoke and soot after a fire might cause unpleasant odors, but they can also cause negative health effects. For this reason, air quality cleanup is a very important part of the restoration process. By bringing in foggers and air scrubbers, we are able to fully remove these particles in lieu of simply covering up the scent.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

What to Watch for if Lightning Strikes Your Home | SERVPRO® of Citrus Heights/Roseville

10/14/2019 (Permalink)

lightning strikes in dark stormy sky Storm and lightning damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with experience

A strike of lightning to the ground may look majestic, but it is also one of the most dramatic displays of a thunderstorm’s power. Structural, electrical and fire damage are all common following a lightning strike, and it is important to know how to prevent these things from occurring.

The Background on Lightning

An electrical charge is at the heart of all thunderstorms, as well as the heart of the thunder and lightning they contain. Lightning bolts are the storm expending some of this energy, either across the clouds or toward the earth.

As the atmosphere is a poor conductor, lightning typically travels through an object to get to the ground. It also typically will cause damage to the object it passes through, and homes are no exception.

What to Check for After a Thunderstorm

A home being struck by lightning provides the perfect pathways for it, in the way of electrical wires and water pipes. This is why the ways lightning can damage a house leave very specific signs to look for:

1. Electrical damage. Reaching up to 500,000-degree temperatures, it is not unheard of for lightning to ignite a building on impact. However, it can also cause serious electrical damage, increasing the risk for a future fire to arise. If lightning has struck your home, have an electrician do an inspection for hot spots.

2. Electronic operation. A home’s electrical system is not designed to handle the voltage a lightning strike produces, which can cause serious damage to anything plugged into the wall. Check appliances and electronics after a strike, and install surge protectors as a prevention method.

3. Structural damage. Thunder is a result of lightning striking across the clouds, as the shock waves reverberate through the air. These powerful waves also exist when lightning strikes the ground, causing serious structural damage such as cracks in a home’s foundation. A thorough inspection should be done after each storm to evaluate damages.

If your home has been affected by storm damages or lightning-related fires, give us a call today! We are experts in damage cleanup and can restore your damage quickly.

Why You Should Consider Us for Restoration | SERVPRO® of Citrus Heights/Roseville

10/7/2019 (Permalink)

SERVPRO of Citrus Heights/Roseville's green work van with SERVPRO logo at clean up site A quick response from SERVPRO of Citrus Heights/Roseville ensures your Damage Restoration needs are professionally completed.

Choosing a restoration company to work with is a decision that homeowners should weigh heavily. This company will not only handle the restoration of your home, but they will also be working with you during a trying time. The right company will provide reassurance and ensure your experience is positive as they work to restore your home to its previous condition.

Any kind of household disaster has the potential to give rise to other damages, so choosing a company that has a wide range of expertise is key.

Structural damage can occur following water damage, fire can release hazardous particles into the air, and storms can cause both fire and water damage all at once. Finding a company that is well-rounded in their areas of damage treatment is key to a good experience.

Why Our Restoration Process Matters

When we work on a restoration job, we focus not only on restoring the property but also on providing the customer with peace of mind. Here are some reasons to consider us for restoration:

Our Availability Is Open

There is no way to ensure a disaster will occur at a convenient time, which is why we are always here to answer when you call. Our 24⁄7 emergency line means you can get in touch with us right away so our technicians can spring into action and treat your damage quickly no matter the hour.

Our Technicians Are Highly Trained

We are proud to invest in training for our technicians so we can ensure everyone is getting the best work possible. Every technician we have is highly trained and adheres to the IICRC standards, ensuring he or she will use scientifically proven techniques and equipment.

Our Network Is National

We have franchises across the country, amounting to over 1,700 locations, which allows us to have a large pool of resources to pick from. This enables us to treat a wide-scale natural disaster with the same level of expertise as we would a small home fire and ensures we can help you with restoration wherever you are located.

If you have experienced storm damage, we are always here to help! Call our restoration experts 24⁄7 so we can address your damages quickly.

4 Crucial Ways Water Damage Can Impact Your Business

10/1/2019 (Permalink)

Water Damage Affecting Multiple Commercial Buildings Multiple commercial buildings affected by flooding

Water damage, for commercial properties, can pose many serious threats, indirectly or directly. It is essential to act fast in this situation, as numerous issues can arise when flood or water damage occurs at the worksite. Many businesses may never fully recover from the outcomes of a flood. Insurance will usually cover a bulk of the cost. However, some of these expenses cannot be reclaimed. Top it off; many lack the proper coverage in these instances.   

4 Effects of Water Damage to Commercial Buildings 

  1. Loss of Inventory and Assets

Flooding can cause considerable inventory and asset loss. Even if you are relatively safe from a natural disaster, the unexpected could happen, let it be a pipe burst, you name it. Restaurants may have to throw out unusable food. Retailers may have to toss destroyed goods that are no longer resalable. Equipment needed for service companies can be destroyed, causing production to come to a halt. These are just a few examples in which inventory loss can drastically affect the facility. 

  1. Business Closure 

In many cases, when water damage presents itself, a building can remain open. Setting up a temporary place to complete work may help keep operations open while the process of mitigation occurs. In some cases, the organization must close altogether. As an example, a restaurant or retailer may need to shut the doors for a while, drastically causing loss of revenue and customers shopping or dining elsewhere.  

Wages and bills still must be paid, with no cash flow coming in, this can cause complete closure if funds get depleted quickly. Many smaller establishments cannot survive a loss to this magnitude unless prepared. 

  1. Power and Data Loss

Loss of data and power will affect you a great deal. Electricity and phone lines are usually restored promptly. The chief concern here is computers, servers, and data. We rely heavily upon both to run our day to day operations. It is recommended to keep a backup source of power as a contingency plan until help arrives. It is a great idea to back up data on the cloud as well, do not rely on local copies of your data. If all your data is wiped clean, where do you go from there? 

  1. Long Term Effects

The time it takes to restore your building and to get your establishment back in shape can be a daunting task. Without the right tools or the efficiency of a qualified team, this can take a very long time and can exceed the expected cost budgeted for emergency occurrences.  

Potential issues with mold and mildew can occur and are dependent upon the length of time the moisture was present, equipment used, and the knowledge of the staff. Hiring untrained personal for your mitigation needs can result in high costs and can lead to the need to renovate if not treated on time or accurately.

Be Prepared

According to research, 50% of corporations close after a disaster. Of the ones that do survive, most of them had a preparedness plan ahead of time. Pre-planning is vital and can save you time and money. Not only can you save, but being prepared for these types of misfortunes speaks trust to your clients and employees in the event a catastrophe arises.  

The SERVPRO Emergency READY Profile (ERP) is a perfect opportunity for you to prove your readiness, giving you peace of mind. Having an ERP in place allows your company timely mitigation and can help minimize how disasters can disturb your organization. 

The SERVPRO Emergency READY Profile (ERP) provides: 

  • No cost assessment 
  • Concise documentation that contains critical details tailored to you 
  • Guide to get back into your building after a disaster
  • Identifies the line of command for authorizing work to begin
  • Provides detailed information about your facilities such as shut-off valves, priority areas, priority contact information, and more 

How Can SERVPRO of Citrus Heights/Roseville and Carmichael Help

Our staff is fully trained, and they keep in mind any legal and environmental concerns the community may have. We strive to fully restore the destructed area while still working within your budget. We understand that every moment spent is one more moment of lost revenue and productivity for your company. We are here to take your call, and we will be there fast to help.

Have a plan and be Emergency READY Profile complete. Call 916-966-2601 to get your ERP Now! 

About SERVPRO of Citrus Heights/Roseville and Carmichael

SERVPRO of Citrus Heights/Roseville and Carmichael specializes in the clean-up and restoration of commercial and residential properties. Our staff is highly skilled and trained for your needs and is thoroughly knowledgeable and capable of restoring your property fast and efficiently.

In restoring your property, our team will be at the premises promptly and will work rapidly to assess the situation to isolate the area allowing you to continue working. 

Tips From Us

3/6/2019 (Permalink)

It may be tempting to take matters into your own hands but sometimes it can make the situation worse. Below are some tips from the pros.

  • Limit movement in the home to prevent soot particles. 
  • Keep hands clean.
  • Place dry, colorfast towels or old linens ion rugs.
  • Wash both sides of leaves on house plants.
  • Place aluminum foil or wood blocks between furniture. 
  • Hang furs and leather goods to dry separately.
  • Remove and prop up wet upholstery cushions for even drying.
  • Wipe excess water from wood furniture after removing lamps and table top items.
  • Hose and wash egg damage from building exterior as soon as possible.
  • If electricity is off, empty freezer and refrigerator completely and prop open doors to help prevent odor.

These simple tips can be helpful when waiting for professional help to arrive. 

Keeping Your Office "Healthy"

3/4/2019 (Permalink)

You can reduce and prevent the spread of illness and reduce respiratory problems by keeping your office clean. SERVPRO of Citrus Heights/Roseville uses a cleaning system that removes the soil from your carpet, furniture, and even the walls. In addition to floor and surface cleaning, we also provide duct cleaning and solutions for water damage that leads to mold. There can be hidden threats such as stagnant water in air ducts, damaged carpets breeding bacteria, and soaked insulation that may produce mold and other harmful bacteria.

The greatest part is we are available 24/7 so that we can get your office up and running as soon as possible. We understand getting your office back to normal is important because it means you are back in business.

Service Reponse Guidelines

3/4/2019 (Permalink)

SERVPRO of Citrus Heights/Roseville understands that time can make the difference in the restoration industry. We offer a variety of services, such as smoke removal, soot removal, deodorization, water removal, and dehumidification. Especially with water damage the longer it sits the more damage it causes by the minute. We follow Service Response Guidelines to ensure timely response to your disaster. It is our 1,4,8 guideline.

Within 1 hour of notice of loss, we will contact you to arrange service.

Within 4 hours we will be on site ready to start mitigation services.

Within 8 hours of arrival, we will do a verbal briefing of the scope of work that will be necessary. 

We aim to mitigate the damages of your loss, by following our Service Response Guidelines we ensure fast and efficient service.

Extension Cord Safety

2/28/2019 (Permalink)

Every year around 3,330 homes fires are caused by extension cords. This results in about 50 deaths and over 250 injuries. These fires start when extension cords overheat when they are not used properly. Keep these tips in mind to help prevent extension cord fires.

  • Do not overload extension cords with plugs.
  • Check that they are not damaged. There should be no frayed sockets, loose wires, bare wires, and no cracks.
  • Do not run cords through walls or ceilings. If the cord is covered the heat cannot escape and result in a fire.
  • Never force a fit by cutting off parts from a three-prong plug to fit into a two-slot outlet.
  • Make sure the extension cords are used for their intended purpose such as indoor or outdoor use.
  • Do not use a power strip with heaters or fans because they can over heat.

Your home is filled with electric powered items so always be sure to use proper extension cord safety.

Flood Risks to Your Busines

2/28/2019 (Permalink)

Not only is your property at risk but so is your merchandise.

Weather has been unpredictable in Citrus Heights, one day it can be sunny and the next there is a rain storm. Storms can cause unforeseen disasters to your business. Flood risks are real threat to your business especially during storm season. It can destroy your buildings, equipment, and even inventory.

The worst part is that most polices do not cover flooding. Even a few inches of water can cost thousands of dollars in damage. It can ruin carpets, walls, machinery, and merchandise.

At SERVPRO of Citrus Heights/Roseville we try to save as much as we can to avoid replacing as much as possible. No job is too large as we specialize in large loss disaster recovery. We can get to your business within hours and remove out the water to stop the damage in its tracks. Saving as much as your property is our top priority. We quickly remove the items that can be saved and offer contents cleaning for items that are wet or damaged.  We can then assess the damage to your floors and walls. If necessary, we can replace all the walls and floors to make sure there is no damage. Whether your business has carpet or gym flooring we can replace and rebuild it. We offer full service from start to finish. Our experts at SERVPRO of Citrus Heights/Roseville have the training and expertise to help make it “Like it never even happened.”

Top 5 Overlooked Places Mold Grows

2/28/2019 (Permalink)

Your tub can be a breeding ground for mold.

Mold can be growing in places that you would think are safe. Below are the most common places that mold grows but is overlooked. Mold is hydrophilic which means it is water loving. Always keep that in mind when you are trying to keep your home free of mold.

Dishwasher –  Dishwasher are wet in their nature and if not properly cleaned can accumulate dirt. It can also be a breeding ground for mold. Be sure to always clean your dishwasher of food and keep it dry when not in use.

Ice maker Connections – Ice is the solid form of water. Make sure to periodically clean your ice maker connections.

Shower Doors – Even though we use our showers to get clean they may not remain clean. A system should be kept in place to keep them clean and dry in between showers.

Bathtub – the same is true for your bathtub. If you want to keep taking relaxing baths, you have to have the peace of mind that your tub is not growing mold.

Outdoor Water Sprinklers – Keeping these clean can be difficult but regular maintenance can help prevent mold buildup.

If  you do suspect that your home has mold call our experts at SERVPRO of Citrus Heights/Roseville.

Do Not Neglect Leaks That May Seem Minor

2/28/2019 (Permalink)

Never neglect repairs in your home no matter how small they may seem. That tiny leak can cause major mold damage to you Roseville home. Small leaks can seem like a trickle but that trickle slowly but surely will eat away at your property.

At SERVPRO of Citrus Heights/Roseville we have five principles of mold remediation. The first one is safety and health. Mold is can be dangerous, so top priority is making sure people are safe and that it is properly contained.

The next principle is documentation. Our experts must document before, during, and after to show the process of your mold remediation.

Up next is controlling the contaminants. We must control mold at its source.

The fourth principle is remove the contamination. Our experts we remove from the structure. The nonporous materials are cleaned and the porous materials that are extensively contaminated are removed.

The last principle is correct the moisture problem. Identifying and correcting the moisture problem is necessary to ensure mold does not reoccur.

The moisture causes mold in your home that is dangerous to you and your family. Our experts at SERVPRO of Citrus Heights/Roseville can remediate your mold problems.

Keeping Your Pets Warm During Cold and Rainy Seasons

2/28/2019 (Permalink)

With cold and rainy days ahead, it is important to not only keep yourself warm but also your pets.  Like us they can suffer from hypothermia and frost bite. Their paws are in direct contact with the ground and their ears are exposed but there are a few things you can do to make sure your furry friend is safe.

Pets living outside should have a dry and draft-free house where it can lie down comfortably but small enough to hold its body heat. It should be raised a few inches off the ground and have cedar shaving or straw. Make sure the entrance is not facing the wind.

Your pet’s food bowls should be switched to plastic. Your pet’s tongue might freeze to the bowl if it is metal.

When using anti-freeze make sure they are out of reach of your pet. Anti-freeze tastes sweet but is deadly to your pet. If they step in it, they might lick it off their paws. There are pet friendly products you can use.

Keep your pets safe in this cold weather.

Sewage Backup Can Affect a Whole Building

2/28/2019 (Permalink)

The risk of a sewage backup can be bad for your property and dangerous. The water that comes from a sewage back up is unsanitary and may contain bacteria and viruses that could cause serious illness. Sewer backups are usually caused by clogs, tree roots, or collapsed sewer lines.

Clogs are one of the top causes of sewer backup. People used toilets as waste baskets. diapers, facial tissues, and napkins should not be flushed down the toilet. Be sure never to pour grease down y our drain. Although grease and fat are liquids, they can harden and cause a clog.

Tree roots are another cause of sewer backups. Roots can be very strong crushing sewer lines. They can even grow into pipes.

Another common cause of sewer back up are collapsed sewer lines. Older homes were built with cast iron and clay piping. This can break down over time and create sewer problems.

Do not reach for a cheap and easy fix such as chemical treatments. They can be harsh on your plumbing and they are harmful to the environment.

Our experts at SERVPRO of Citrus Heights/Roseville have the proper training and expertise to make sure your plumbing allows water to smoothly run through your pipes and not all over you home.

Stay Safe After a Storm

2/28/2019 (Permalink)

Storms can be dangerous even after they have passed.

Storms can be dangerous even after they have already passed. The damage they leave behind can leave unforeseen damages behind. Be sure to follow the tips below to make sure you and your family stay safe. They are very simple but can be extremely helpful during the next large storm.

Do not enter buildings that sustained structural damage.

Do not swim in flood waters.

Avoid using candles or open flames in doors.

Locate and keep your fire hydrant handy.

Try to keep your pet indoors and on a leash if they are outside.

Stay away from damaged trees and broken limbs.

Shut off the gas if you smell it.

Storms continue to be dangerous even after they have passed so be sure to keep you and your loved ones safe.

Exterior Pipe Safety Tips

2/28/2019 (Permalink)

Citrus Heights has seen lots of low temperatures. This could mean potential pipe breaks. Water is a liquid form but when it gets too cold outside, water freezes and expands. Whether your pipes are plastic or metal they can possibly break.

Most commonly swimming pool supply lines, outdoor hose bibs and water sprinkler lines are at high risk. Pipers in unheated interior areas such as attics, garages, or crawl spaces. Pipes that run against exterior walls are also at risk.

You can, however, take some steps to help prevent your pipes from freezing or worse, breaking. It is best to add insulation to your home. This will help keep your home, including the attic and crawl spaces, at warmer temperatures. You can also install products designed to keep your pipes warm, such as pipes sleeves.

If you need to be away from home, drain your water system before you go

Always identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts.

Is Your Citrus Heights Business Prepared

2/26/2019 (Permalink)

Be Prepared in Case of an Emergency

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and was too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do make sure your establishment is ready.

Continuity Plan

Business that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO of Citrus Heights/Roseville prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

Contents Cleaning After Water Damage

2/26/2019 (Permalink)

SERVPRO of Citrus Heights/Roseville offers contents cleaning to ensure that your personal belongings and valuables can be restored instead of replaced. This could save you money and also preserve irreplaceable valuables.

We will give you peace of mind with our Content Claims Inventory Service (CCIS).  Using digital photos and inventory system we can make sure your items are accounted for. Our experts take a room-by-room inventor of your belongings. The items are placed into three categories: salvageable, non-salvageable, and questionable. Then you can decide on items that are in question.

Our professionals are trained to try to restore as much as possible rather than replace. Once we have assessed which items are salvageable we take the best approach to restore your salvageable items. They can either be cleaned on your property or taken back to our facility.

For the best and most reliable water damage cleanup and restoration of your property call SERVPRO of Citrus Heights/Roseville.

How the Mold in Your Roseville Home Can Be Affecting Your Health

2/26/2019 (Permalink)

With wet months ahead, mold can easily enter your home through windows, vents, and even through your pet. Once inside your home it can grow anywhere there is moisture and unless proper precautions are in place it can cause an infestation that can lead to respiratory illnesses. We have trained, certified, and experienced mold remediation on staff to implement these safeguards in your home.

In as little as 48 hours, mold can be growing into colonies that may produce allergens and irritants inside your Roseville home that can cause respiratory tract symptoms, coughing, and wheezing. Allow us into your home to tailor a mold remediation plan for your current outbreak and to minimize future outbreaks.

SERVPRO crews use a protocol approved by the EPA to manage mold damage effectively with a three-prong attack on mold damage. First, we find and contain all evident mold colonies. We keep uncontaminated spaces mold-free by misting the existing mold to prevent it from floating through the air, erecting physical barriers, or using negative air pressure machines during clean up. Second, the mold is removed completely, including porous items it infiltrated. We encase and dispose of the actual mold colonies according to local codes. Third, spores stirred up settle and we wipe them down with a detergent solution or vacuum up using HEPA filters.

Once the mold damage is removed and areas cleaned, the final step is to eradicate the moisture problem that fed the spores. Our staff will inspect for plumbing leaks, clogs in HVAC drainage systems, condensation around AC units or refrigerators, and other sources of water. Abatement of the water problems is the best protection against future mold damage. We test for moisture levels and recommend reduction of air humidity levels of over 60 percent using ventilation, dehumidifiers, or a combination of strategies. 

Contact the mold remediation experts at SERVPRO of Citrus Heights/Roseville when you suspect mold growth in your home. Call (916) 966-2601 to set up an appointment for an inspection and consultation.

Evacuation Plans For Fire Emergencies

2/26/2019 (Permalink)

Having an evacuation plan in place can help saves lives and property. When a fire emergency happens, a frenzy can happen causing confusion, injury, and property damage.

It is important to know in case of an emergency whether evacuation is necessary, or one should shelter in place. This is true for both commercial and residential buildings.

In commercial buildings you must make sure employees have knowledge of the exit and routes in case of emergencies. Fire can spread quickly, and the smoke caused by fire can quickly subdue a person so immediate evacuation is critical. Make sure to accommodate instructions to people with disabilities and people who do not speak English. When developing this plan, it is also important to consider a safe designated area where they should remain once they have evacuated the building.

Be sure to have a means of accounting for your employees. You need to make sure all have exited the building or be able to inform emergency response teams.

If an emergency does happen be sure to call the fire damage experts at SERVPRO of Citrus Heights/Roseville. (916)966-2601

Types of Water

2/26/2019 (Permalink)

Keep you and your family safe from the dangers of contaminated water. Below are the classifications of water to help you identify the waters that may be harmful to your family.

Clean Water:

This is water that does not hold a threat to you or your family. It is water that can come from a broken pipe and that can be considered clean. This water however, can quickly turn into the next category, grey water within 48 hours if it becomes contaminated.

Grey Water:

This water is category two and may pose possible health risks to your family. Grey water could be water from anywhere but that has been sitting for more than 48 hours. Examples of this water would be aquariums, waterbeds, and clogged sinks.

Black Water:

Black water is a definitive health risk. This water includes floodwater and sewage water. Sewage is a breeding ground for bacteria, mold, fungi, and even viruses. These viruses can have very harmful effects.

Keep your family and yourself safe from the dangerous of contaminated waters. Contact our team at SERVPRO of Citrus Heights/Roseville for the most safe and effective water removal.  (916)966-2601

Vandalism at Your Commercial Building

2/26/2019 (Permalink)

Vandalism is the intentional damage and defacement of property without the owner’s consent. It is unimaginable to think that someone would deliberately cause harm to your business or commercial business, but the reality is there are many people that do partake in this behavior.

If your property or business was a victim of vandalism be sure to report it immediately to your local police department. Vandalism usually begets more vandalism so be sure to contact the experts of SERVPRO of Citrus Heights/Roseville to take care of the issue right away.

Buildings and properties that are unkept are a bigger target for vandalism. Be sure to keep your property tidy and well-lit. Even consider installing cameras to record perpetrators in the case of an incident.

Another way to deter uninvited people from entering your property is getting shrubs or fences.

Although it is inevitable to ensure vandalism doesn’t happen, these steps can help prevent it. If you should fall victim to vandalism, allow SERVPRO of Citrus Heights/Roseville to help you with our many services below.

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

SERVPRO of Citrus Heights/Roseville Ready When Disaster Strikes!

2/26/2019 (Permalink)

Nature strikes with no warming. It can wreak havoc with storms on your property or business. We have a network of more than 1700 franchises nationwide and are ready for any size disaster. Our experts can clean and reconstruct any damage to your home caused by storms, flooding, fires or any type of disaster. Although it is impossible to prevent natural disasters we can offer you peace of mind with an Emergency Ready Profile.

SERVPRO of Citrus Heights/Roseville can offer your business or property an Emergency Ready Profile (ERP). One of our experts will visit your property and create a concise Profile Document that contains critical information in case of an emergency. This no cost assessment of your facility will provide our crew with location of crucial shut-off valves, priority areas and contact information of your building so that when disaster strikes we can create an immediate plan of action to minimize damage.

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so the during an emergency you are “Ready for whatever happens.”

Call SERVPRO of Citrus Heights/Roseville at (916)967-2500 to set up an ERP for your facility.

Rain Safety Tips for Your House

2/26/2019 (Permalink)

We will get up to 5 inches of rain in the area. Follow these rain safety tips to protect your home. They are simple can very effective at protecting your home against these harsh rain - Ensure that drains and gutters are clear of any debris, to reduce the risk of your gutters overflowing or bursting. It can not only cause flooding but damage to the structure of your house.
- Check doors and windows to check for proper seals. Fix all leaks. Water entering your house can have long term effect such as mold.
- Trim trees and foliage. It could potential fall on your home. We have seen many cases where entire trees come in through the roof of homes.

Follow these easy yet effective tips to keep your home safe from the rain.

Restore Versus Replace

2/25/2019 (Permalink)

After a fire your first instinct might be to want to clean up as soon as possible but you might be inadvertently causing more damage to your property and valuable. At SERVPRO of Citrus Heights/Roseville we pride ourselves in restoring as much as possible instead of replacing your property.

Do Not

Do not wash walls or painted surfaces. Using improper techniques or products can spread soot particles or create further damage.

Do not shampoo your carpet or upholstery. Leave this to the professionals.

Do not clean any electrical equipment. This could be dangerous to your family.

Do not send clothing or cloth materials to dry since it may set smoke odor if not done correctly.

As tempting as it may be to want to start the clean up after a fire it is best to leave it to the professionals at SERVPRO of Citrus Heights/Roseville.

What is Mold?

2/25/2019 (Permalink)

You have probably seen mold on your old bread or worse your bathroom ceiling but what is mold? Mold is are fungi that grows in multicellular thread-like structures. There are over 100,000 kinds of fungi. Some are used in cooking and baking. Some are eaten in cheese, but some are hazardous to your health.

The reason you may see it around your home is that mold grows where there is moisture. Areas such as your kitchen or bath are hot spots. They can also grow in places you least expect it so be careful. They can also grow under your carpet.

Mold can have effects on you and your family. The people most vulnerable to the effects of mold are children, pregnant women, the elderly and with compromised respiratory systems.

If you suspect mold in your Roseville property call the experts at SERVPRO of Citrus Heights/Roseville to remediate your mold issues. (916)967-2500

Different Types of Water

2/25/2019 (Permalink)

Keep you and your family safe from the dangers of contaminated water. Below are the classifications of water to help you identify the waters that may be harmful to your family.

Clean Water:

This is water that does not hold a threat to you or your family. It is water that can come from a broken pipe and that can be considered clean. This water however, can quickly turn into the next category, grey water within 48 hours if it becomes contaminated.

Grey Water:

This water is category two and may pose possible health risks to your family. Grey water could be water from anywhere but that has been sitting for more than 48 hours. Examples of this water would be aquariums, waterbeds, and clogged sinks.

Black Water:

Black water is a definitive health risk. This water includes floodwater and sewage water. Sewage is a breeding ground for bacteria, mold, fungi, and even viruses. These viruses can have very harmful effects.

Keep your family and yourself safe from the dangerous of contaminated waters. Contact our team at SERVPRO of Citrus Heights/Roseville for the most safe and effective water removal.  (916)966-2601

Commercial Restoration Expertise

2/21/2019 (Permalink)

Flooding and water damage disasters at Roseville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. SERVPRO of Citrus Heights/Roseville is specialized in dealing with small disasters or a large scale ones, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. Safety is the most important thing for us, we make sure to reach safety levels as soon as possible so that your home or business are not disrupted.

We know that every minute spent is an minute of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Flood Proof Your Citrus Heights Home During Storms

2/21/2019 (Permalink)

Citrus Heights has experienced flooding due to heavy rain and overfill from the rivers and creeks. When the rainy seasons hit make sure your home is prepared to minimize and avoid damage to your home.

Tips

Keep valuable items stored in higher grounds. Avoid storing them in basement.

Always ensure your gutters are cleaned. Clean gutters will control flow of rainwater to protect your home.

Consider investing in a sump pump for your basement in the case that water does flood your home.

These simple tips can help mitigate the damage to your home in the next storm.

Here to Help

Although a sump pump can help remove the water from your basement be sure to enlist the help of the experts at SERVPRO of Citrus Heights/Roseville to fully access water damage or in the case of substantial damage to your home.

SERVPRO of Citrus Heights/Roseville is available 24 hours a day for water emergencies. We can be at your home the same day to stop water damage in in its tracks. (916)966-2601

Avoid a Fire in Your Roseville Home

2/21/2019 (Permalink)

Fires can cause devastating damage to your home and property. In worst case scenarios it can even result in injury or harm to people. Below are the most common causes of residential fires.

Candles – Unattended candles are one of most common causes of fires. The holidays are the peak season for candle fires. Always make sure to store candles away from any items.

Cooking Equipment – Cooking brings people together but when cooking equipment is not handled properly it can cause a fire in your home. Fryers are the top cause of residential fires. Make sure to keep mittens and cloth materials away from stovetops. Periodically check on your food to make sure it is not burning.

Heating – Heating equipment such as furnace or heater are one of the leading causes of home fire deaths. Keep an open space between the heating equipment of about three feet. Never use your oven to heat your home.

Smoking – Fire can easily start from the small embers of a cigarette. To avoid smoking related fire hazards always be careful when disposing of cigarettes. Never smoke in bed or in your car.

Children – Children accidently start fires that result in severe damage or worse. Make sure to teach kids not to play with lighters or matches. Children should also be taught how to respond to smoke alarms and use proper escape routes.

To help prevent fires in your home, install smoke alarms, carbon monoxide detectors, as well as a fire sprinkler system. For professional fire, water and mold restoration services, contact the professionals at SERVPRO of Citrus Heights/Roseville for all of your needs.

Soot Removal by SERVPRO of Citrus Heights/Roseville

2/21/2019 (Permalink)

Soot is a black residue that is left behind when various materials are burnt such as plastics, synthetics, foam and wood. It can easily spread and it important to not touch the soot until the SERVPRO of Citrus Heights/Roseville professionals arrive. You can be making it worse.

Removing Soot

SERVPRO of Citrus Heights/Roseville uses the appropriate techniques to address the soot issue. Depending on the source of the soot different techniques are applied. Dry sponge or wet sponge methods are applied based on the recommendations of our experts.

At SERVPRO of Citrus Heights/Roseville we are trained and certified to mitigate and clean structures affected by fire or smoke, to request an inspection call us at (916)966-2601 or go to www.SERVPROcitrusheightsroseville.com.

Water Damage Signs You Should Never Ignore

2/21/2019 (Permalink)

Do not ignore the water stains seeping through your walls or that sagging ceiling. It can be hidden signs of the extensive damage to your home.

Not removing wet or damp items can lead to mold in as little as 24 hours. Mold can cause respiratory illnesses in you and your family. Items that have become wet must be properly treated or replaced. Our experts at SERVPRO of Citrus Heights/Roseville are specialized in mitigating damages and doing the least amount of replacements as possible. With that in mind, it is best to assess the possible water damage as soon as possible.

Ignoring the signs can result in losing strength in the foundation of your home. An easy fix can turn to thousands of dollars in repairs and replacements. The water sign can also be a ticking clock to an eminent disaster that can damage your home and valuables within.

Unpleasant odors are also a sign of water damage that can be lurking in your home. Water can foster bacterial growth that results in a musty smell.

Peeling paint is a sign that water has seeped inside wall spaces. Drywall also saturates causing paint to lose adhesion.

If you have noticed signs of water damage, make sure to call SERVPRO of Citrus Heights/Roseville.

Carbon Monoxide in Your Business: Silent Killer

2/21/2019 (Permalink)

Carbon Monoxide is an invisible and odorless gas that is released when fuel sources do not burn completely. The sources of fuel can be oil, propane, gasoline, and even wood.  Even gas stovetops in your restaurant can be a source of CO if not used properly.  It can kill a person within minutes.

Carbon monoxide displaces the oxygen in the blood and deprives your vital organs of oxygen. Not having the proper detection system in place can put your employees at risk of death.

Below are some tips to prevent carbon monoxide leaks.

Read the manufacturers’ safety and operating guidelines of the equipment used.

Keep your fuel-burning appliances and engines properly ventilated.

Educate your employees on proper fuel use. Also educate them about the hazards and symptoms of CO exposure.

Do not use fuel-powered equipment indoors. Open doors and windows may not provide the adequate ventilation.

Check that batteries are working in detectors and change at least twice a year.

Your business should have CO detectors or alarm systems in place in the case of CO buildup. Have one of our experts at SERVPRO of Citrus Heights/Roseville perform an inspection to see how well your business holds up to CO detection standards.

Steps for Commercial Fire Restoration

4/23/2018 (Permalink)

Each fire is different, and every commercial property requires its own specific approach, but the following is the general process we follow in a typical fire damage restoration situation:

Emergency response. SERVPRO of Citrus Heights/Roseville offers 24/7 emergency response. You can call us any time and day. When you make your call to us, the restoration process begins. Our customer service representative will ask the right questions so that we can respond quickly and bring along the right resources and equipment. We want to be there as soon as possible to ensure no further damage occurs.

Inspection and assessment. We first ensure that the building is safe to enter. A building after a fire may look safe but it may be prone to collapse. We inspect the impacted area and adjoining rooms to find out the extent of the soot, smoke and other fire damage, then we can develop our plan of action.

Sealing the structure. Preventing further damage is essential, so we take immediate action to board up broken windows, shore up damaged walls and put tarps over damaged sections of the roof.

Water removal. When water damage is present, we immediately start water removal. Dehumidifiers and air movers are used to get all the water from your home and complete the drying process.

Surface soot and smoke removal. Using special equipment and time-tested techniques, we get rid of soot and smoke from the ceiling, all walls and other hard surfaces.

Cleaning and disinfecting. Restorable items require cleaning and sanitizing. A variety of cleaning products and techniques are used to accomplish this as appropriate. This process includes odor removal using foggers and industrial-strength air scrubbers.

Restoration. Getting things back to normal is the final step in the process. This can involve small repairs, drywall replacement, new carpet installation, painting and more. Major construction may sometimes also be required.

How to Prevent Frozen Pipes

4/17/2018 (Permalink)

Sacramento has seen cold. Some areas have even seen hard freeze warnings in effect. This can cause pipes to freeze. Not only are they a problem because they prevent the flow of water, but they can also burst. You can however take a few steps to help prevent them from freezing.

  • Keep the heat on. Try to keep the temperature above 50 degrees Fahrenheit even when you are not at home.
  • Seal up cracks and holes both on exterior and interior walls. This helps keep the cold air out and the warm air in.
  • Apply heating tape. Be sure to use the product’s instructions because it can also be dangerous.
  • Add extra insulation. Make sure pipes that are locate in basements and attics gave proper insulation.
  • Keep interior doors open. Pipes are usually in cabinets. By keeping cabinet doors open, the heat from the rest of the house can keep pipes warm as well.

When the temperature starts dropping low be sure to keep an eye on your pipes.

FAQ’s of Mold

4/9/2018 (Permalink)

What is mold?

Molds are fungi that can be found indoors and outdoors. There are thousands of different molds. Molds grow best in humid and warm conditions.

What molds are most common indoors?

  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

Where can mold be found?

Molds can be found on any environment all year round. Indoors mold can be found where humidity levels are high such as basements or shower. Outdoors they can be found in shady damp areas where vegetation is decomposing.

What are recommendations?

  • Keep humidity levels as low as you can. Moisture levels change throughout the day so be sure to use an air conditioner or dehumidifier to keep the levels low. This is true especially during the humid months.
  • Also, be sure that there is enough ventilation throughout your home.
  • Apply mold inhibitors to your paints before application.
  • Clean your bathrooms with mold killing products. Do not use carpet in bathrooms or basements.
  • Always remove or replace previously soaked carpets and clothe materials

If you suspect mold in your Roseville home call SERVRPRO of Citrus Heights/Roseville to assess your mold remediation needs.

Flood Preparedness and Response

4/9/2018 (Permalink)

Storm can be dangerous they can create dangerous situations. They also can damage your property. It is important to be ready.

The first thing to find out is whether your home or property is prone to floods. You can ask your local public works about flood history.

If your home or property is prone to floods you can start by keeping emergency building materials. This would be plywood, sand bags, shovels, and plastic sheeting.

Also plan an evacuation route. You and your family should know the safest routes to shelters and out of harm’s way.

You should create an emergency supply kit. The kits should at least have these items:

  • Flashlight with batteries
  • First aid kit
  • Food and water are essential. The right cooking tools should also be included.
  • Keep cash and a credit card if possible.
  • A copy of local maps. During storms some electronic devices might not have service.

When considering storm emergency preparedness, it is helpful to follow the Five P’s of Evacuation.

People – Think of what a specific person or a pet might need in an energy.

Prescriptions – Consider keeping prescriptions as part of your emergency kit. Nothing would be worse than not being able to find necessary prescription and creating a life-threatening situation.

Papers – Make sure your important papers are in a safe area whether they be hard copies or digital copies.

Personal Needs – Clothing and feminine products should be kept as part of your emergency kit.

Priceless items – Secure priceless items in a safe spot. Although many things can be replaced some items may be irreplaceable.

The most important thing is your safety. Never compromise your safety during a storm. In the case that you and your family are separated during a storm be sure to have a communication plan in hand. Agree on a location to meet up.

The Experience for Your Citrus Heights Business

4/5/2018 (Permalink)

Trust SERVPRO of Citrus Heights/Roseville for 24-hour service response team for your commercial needs. We know time means so we understand every minute counts. We have created the 1-4-8 Service Response Guidelines to make sure you can return to business as usual.

Within one hour from notice of loss, SERVPRO of Citrus Heights/Roseville will contact you to arrange for service. We are available every day and all day. Within four hours of loss notification, we will have our professionals on-site to start mitigation services. Water leaks can seep into flooring and carpet in a matter of hours, so it is essential to get to your business to minimize the amount of losses. This can only cause damage but also disrupt business. Within the eight hours of on-site arrival, a verbal briefing of the scope will be communicated.

SERVPRO of Citrus Heights has over 35 years of experience in the restoration business. We are trusted leader in the industry that will have your business back in service.

“Ready for whatever happens.”

4/3/2018 (Permalink)

SERVPRO’s Emergency Ready Profile (ERP) is the best way to reduce business interruption following a disaster. ERP’s are designed as a quick reference of important building and contact information.

The SERVPRO Emergency Ready Profile Advantage

  • A no cost assessment of your facility. This means there is no need to allocate funds giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take little time to complete and will not take you away from current projects.
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes SERVPRO as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by.
  • Identification of the line of command for authorizing work to begin. This saves time, so we can begin the work of mitigating and reconstructing the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Have a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Driving Force in Fires

4/2/2018 (Permalink)

The devastating effects of fire have been prominent in recent years. They can cause millions of dollars in damage and worse they can cause fatalities.

The driving force behind these fires are the dry conditions and the winds.  The most common causes of fires are power lines being blown down and arson. Once ignited the dry conditions are fuel to the fire. They spread fast and without warning. Fires are usually about 16 to 20 kilometers per hour. Strong winds in California make it move even faster.

Fires can go on for weeks as we seen last year. It is important to be always stay informed during fire emergencies.  To take some precautionary measures for your home, it is recommended to assess your home and property. Try to reduce the amount of material that can burn easily in and around your home by clearing away debris.

There is not much to do when it comes to a wild fire but keeping you and your family safe is the top priority.

Preventing Post-Flooding Mold at Home

3/23/2018 (Permalink)

Although the wall may appear dry, it can actually be wet.

This week’s rainfall has caused localized flooding throughout the Sacramento area. Many homes were flooded with inches of water. Mold can start to form in as soon as 24 hours. Even if the water damage seemed minimal it can cause devastating damage if it causes mold.

Even if your property and possessions seem to have dried you must properly assess them to see if they are salvageable.

Carpets are a problem because drying out does not remove the mold spores. Carpet with either mold or mildew should be replaced.

Wood furniture and other porous materials can trap mold and it might be necessary to dispose of them.

Non-porous items such as plastic and glass can simply be cleaned, disinfected, and reused.

An important thing to remember is mold thrives in moisture, so try to save items that have not been affected by the water. Putting blocks under furniture to raise off of wet flooring can be the difference between saving your favorite coffee table.

You can begin to clean and air out your home but drying a wet building should be left to professionals that know the science behind water damage and mold prevention. Mold can be dangerous to you and your family, so it is best to make sure mold does not grow in your home after a flood.

What to Do Until Help Arrives - Water Damage Emergency

3/19/2018 (Permalink)

14,000 people in the U.S. experience a water damage emergency at work or at home each day.

During a water loss it is important to take some steps that may help minimize the amount of damage to your property. The first thing to determine whether the water damage is from clean water. Clean water meaning it holds no threat to you and your health.  

In the case of water damage caused by clean water, the first thing you should do is shut off the source of water if possible or contact a professional if you are not sure how to do so. If it is safe to access the power distribution panel is safe from electrical shock, turn off the circuit breakers.

Remove as much excess water as possible by means of mopping and blotting. If the affected areas have electrical outlets, switches, circuit breakers to electrical equipment are exposed to water do not enter. Always avoid electrical shock hazards.

The next thing to do is keep your possessions and valuables top of mind. Wipe excess water from your wood furniture. Raise them on blocks to avoid direct contact with wet flooring or carpet. Do not leave your books, newspaper, magazines on wet floors that may cause staining. Your important items such as computers, documents, and other valuables should be moved to a dry area. Do not use appliances while standing on wet carpet or floors. Hang furs and leather good to dry separately at room temperature.

If the water loss happens to be caused by contaminated water the steps you should take are completely different. Avoid all contact with sewage and contaminated water. Try to avoid walking through the affected areas because it may lead to spreading the contaminated water. Do not turn on the HVAC system because there is a possibility of spreading contaminated air. Do not use household fans to dry structures because this too may spread contaminants. Always makes sure to wash your hands thoroughly to avoid further contamination.

Once you have taken the above steps, be sure to contact SERVPRO of Carmichael to find the solution to your water loss needs. Our experts will remove all the water and properly dehumidify your home. We will also make sure the water damage does not lead to mold issues if it has not already happened.

Contact SERVPRO of Citrus Heights/Roseville at (916)966-2601.

Mold Remediation Steps

3/19/2018 (Permalink)

Mold remediation is a complex process. Since it poses as possible health threats that can affect your respiratory system the process is exact and sensitive. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting but the outcome can be both extensive and costly. Every hour spent remediating the mold issues up is an hour of lost revenue and productivity

The first step in mold remediation is initiating containment procedures to contain mold spores, preventing their spread into clean areas. Our experts of Citrus Heights/Roseville use our tools to contain contaminant areas with airborne contaminants from migrating to a cleaner area. Then the next step is remove airborne contaminants from the air. Then removing the source of the mold is next. Our experts methodically remove and dispose of porous materials contaminated by mold. Then they clean mold growth from nonporous materials. Our experts then assess which contents from the property must be cleaned or replaced. Once the source of the mold is either disposed of or cleaned, the structure has to be dried to reduce moisture levels at which mold grows.

The final step is final clearance testing conducted by one of our Indoor Environmental Professionals. SERVPRO of Citrus Heights/Roseville offers mold remediation from start to finish and we can rebuild and reconstruct your property.

Is Your Roseville Business Prepared

2/26/2018 (Permalink)

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do make sure your establishment is ready.

Continuity Plan

Business that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO of Citrus Heights/Roseville prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

Evacuation Plans in Fire Emergencies

2/26/2018 (Permalink)

Image Copyright OSHA

Having an evacuation plan in place can help saves lives and property. When a fire emergency happens, a frenzy can happen causing confusion, injury, and property damage.

It is important to know in case of an emergency whether evacuation is necessary, or one should shelter in place. This is true for both commercial and residential buildings.

In commercial buildings you must make sure employees have knowledge of the exit and routes in case of emergencies. Fire can spread quickly, and the smoke caused by fire can quickly subdue a person so immediate evacuation is critical. Make sure to accommodate instructions to people with disabilities and people who do not speak English. When developing this plan, it is also important to consider a safe designated area where they should remain once they have evacuated the building.

Be sure to have a means of accounting for your employees. You need to make sure all have exited the building or be able to inform emergency response teams.

If an emergency does happen be sure to call the fire damage experts at SERVPRO of Citrus Heights/Roseville. (916)966-2601

Contents Cleaning After Water Damage

2/26/2018 (Permalink)

Our crew will make sure your items are all accounted for.

SERVPRO of Citrus Heights/Roseville offers contents cleaning to ensure that your personal belongings and valuables can be restored instead of replaced. This could save you money and also preserve irreplaceable valuables.

SERVPRO will give you peace of mind with our Content Claims Inventory Service (CCIS).  Using digital photos and inventory system we can make sure your items are accounted for. Our experts take a room-by-room inventor of your belongings. The items are placed into three categories: salvageable, non-salvageable, and questionable. Then you can decide on items that are in question.

Our professionals are trained to try to restore as much as possible rather than replace. Once we have assessed which items are salvageable we take the best approach to restore your salvageable items. They can either be cleaned on your property or taken back to our SERVPRO facility.

For the best and most reliable water damage cleanup and restoration of your property call SERVPRO of Citrus Heights/Roseville.

SERVPRO of Citrus Heights/Roseville is Ready When Disaster Strikes!

2/23/2018 (Permalink)

Nature strikes with no warming. It can wreak havoc with storms on your property or business. SERVPRO has a network of more than 1700 franchises nationwide and are ready for any size disaster. Our experts can clean and reconstruct any damage to your home caused by storms and flooding. Although it is impossible to prevent natural disasters such as a storm we can offer you peace of mind with an Emergency Ready Profile.

SERVPRO of Citrus Heights/Roseville can offer your business or property an Emergency Ready Profile (ERP). One of our experts will visit your property and create a concise Profile Document that contains critical information in case of an emergency. This no cost assessment of your facility will provide SERVPRO crew with location of crucial shut-off valves, priority areas and contact information of your building so that when disaster strikes we can create an immediate plan of action to minimize damage.

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so the during an emergency you are “Ready for whatever happens.”

Call SERVPRO of Citrus Heights/Roseville at (916)966-2601 to set up an ERP for your facility.

Restoring Versus Replacing After a Fire in Your Roseville Home

2/23/2018 (Permalink)

Leave fire damage restoration to the professionals at SERVPRO of Citrus Heights/Roseville

After a fire your first instinct might be to want to clean up as soon as possible but you might be inadvertently causing more damage to your property and valuables. At SERVPRO of Citrus Heights/Roseville we pride ourselves in restoring as much as possible instead of replacing your property.

Do Not

Do not wash walls or painted surfaces. Using improper techniques or products can spread soot particles or create further damage.

Do not shampoo your carpet or upholstery. Leave this to the professionals.

Do not clean any electrical equipment. This could be dangerous to your family.

Do not send clothing or cloth materials to wash since it may set smoke odor if not done correctly.

As tempting as it may be to want to start the clean up after a fire it is best to leave it to the professionals at SERVPRO of Citrus Heights/Roseville.

Prevent Mold in Your Citrus Heights Home While on Vacation

2/22/2018 (Permalink)

Mold can be growing in your kitchen without you knowing.

While preventing mold in your home may be part of your regular cleaning routine what are you to do when you’re gone on vacation. While you are off vacationing on the beach, there could be mold growing inside and around your home.

Gutters – Keep your gutters clear to allow water flow. The water needs to be leading water away from your house.

Temperature – Set your AC between 78-80 degrees. Any less than that will not dehumidify and anything lower will create cold surfaces where moisture can collect.

Standing Water- Check around your toilets, shower stalls, and washing machines for any water that could potentially grow mold while you are away. Make sure there are no leaks or faulty faucets.

Clean – Clean your home thoroughly before your vacation. Make sure there is no furniture is not blocking AC grills. Air must be able to flow freely.

Follow these simple rules to help protect your home from mold growing while you are on vacation.

Remember mold can start growing in as little as 24 hours, if you return home to find mold call the experts of SERVPRO Roseville/Citrus Heights to remediate your mold problems.

Three Types of Water

2/22/2018 (Permalink)

Keep you and your family safe from the dangers of contaminated water. Below are the classifications of water to help you identify the waters that may be harmful to your family.

Clean Water:

This is water that does not hold a threat to you or your family. It is water that can come from a broken pipe and that can be considered clean. This water however, can quickly turn into the next category, grey water within 48 hours if it becomes contaminated.

Grey Water:

This water is category two and may pose possible health risks to your family. Grey water could be water from anywhere but that has been sitting for more than 48 hours. Examples of this water would be aquariums, waterbeds, and clogged sinks.

Black Water:

Black water is a definitive health risk. This water includes floodwater and sewage water. Sewage is a breeding ground for bacteria, mold, fungi, and even viruses. These viruses can have very harmful effects.

Keep your family and yourself safe from the dangerous of contaminated waters. Contact our team at SERVPRO of Citrus Heights/Roseville for the most safe and effective water removal.  (916)966-2601

Vandalism to Your Commercial Building

2/22/2018 (Permalink)

Vandalism is the intentional damage and defacement of property without the owner’s consent. It is unimaginable to think that someone would deliberately cause harm to your business or commercial business, but the reality is there are many people that do partake in this behavior.

If your property or business was a victim of vandalism be sure to report it immediately to your local police department. Vandalism usually begets more vandalism so be sure to contact the experts of SERVPRO Citrus Heights/Roseville to take care of the issue right away.

Buildings and properties that are unkept are a bigger target for vandalism. Be sure to keep your property tidy and well-lit. Even consider installing cameras to record perpetrators in the case of an incident.

Another way to deter uninvited people from entering your property is getting shrubs or fences.

Although it is inevitable to ensure vandalism doesn’t happen, these steps can help prevent it. If you should fall victim to vandalism, allow SERVPRO of Citrus Heights/Roseville to help you with our many services below.

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

Mold in Your Roseville Home Can Be Affecting Your Health

2/20/2018 (Permalink)

Mold can easily thrive in your bathroom.

With wet months ahead, mold can easily enter your home through windows, vents, and even through your pet. Once inside your home it can grow anywhere there is moisture and unless proper precautions are in place it can cause an infestation that can lead to respiratory illnesses. SERVPRO has trained, certified, and experienced mold remediation on staff to implement these safeguards in your home.

In as little as 48 hours, mold can be growing into colonies that may produce allergens and irritants inside your Roseville home that can cause respiratory tract symptoms, coughing, and wheezing. Allow us into your home to tailor a mold remediation plan for your current outbreak and to minimize future outbreaks.

Our crews use a protocol approved by the EPA to manage mold damage effectively with a three-prong attack on mold damage. First, we find and contain all evident mold colonies. We keep uncontaminated spaces mold-free by misting the existing mold to prevent it from floating through the air, erecting physical barriers, or using negative air pressure machines during clean up. Second, the mold is removed completely, including porous items it infiltrated. We encase and dispose of the actual mold colonies according to local codes. Third, spores stirred up settle and we wipe them down with a detergent solution or vacuum up using HEPA filters.

Once the mold damage is removed and areas cleaned, the final step is to eradicate the moisture problem that fed the spores. SERVPRO of Citrus Heights/Roseville staff will inspect for plumbing leaks, clogs in HVAC drainage systems, condensation around AC units or refrigerators, and other sources of water. Abatement of the water problems is the best protection against future mold damage. We test for moisture levels and recommend reduction of air humidity levels of over 60 percent using ventilation, dehumidifiers, or a combination of strategies. 

Contact the mold remediation experts at SERVPRO of Citrus Heights/Roseville when you suspect mold growth in your home. Call (916) 966-2601 to set up an appointment for an inspection and consultation.

Mitigating Commercial Flood Damage in Roseville Garden Supply Shops

4/21/2017 (Permalink)

When SERVPRO technicians mitigate flooding disasters, we make sure that the moisture level is reduced and that sanitary conditions are also restored.

When Your Commercial Property Suffers Flood Damage, SERVPRO Will Be There To Help


Flooding can affect even those businesses that sell products that are dependent on water to ensure many products are viable. Bulbs and seeds do not need to be soaked for them to begin sprouting. Increased moisture can become trapped inside packaging and trigger germination soon after flooding commences.

In Roseville, flood damage can happen from external sources, requiring that floodwater residue be removed and sanitation ensue after, or clean water can also be the source of water woes. In garden shops, however, fertilizers and other chemicals used in gardening can turn water from Category 1, which is relatively clean, to Category 3, which is considered to be contaminated with a high risk to people.

When SERVPRO technicians mitigate flooding disasters, we make sure that the moisture level is reduced and that sanitary conditions are also restored. To complete this, we remove standing water and work toward smaller levels of moisture-elimination as quickly as possible.

We would like to start at the humidity level, but this is impossible because moisture travels from wet areas to dry areas. Because equilibrium can never be achieved when there is a source of moisture, we must eliminate from largest to smallest – from standing water to puddles, then on to wet areas, and eventually from dampness to higher humidity.

Sanitizing everything includes cleaning every contaminated surface and also the air. The air must be cleaned, so that not only is breathing pleasant but also safe. Contaminants produce appalling odors for a reason - they are not safe to breathe in, especially on a regular or continuous basis. This is true for garden shops even when the water that created the disaster is from a pipe or other heavy water leak.

While there is no possible way to un-sprout bulbs or seeds, we can set these items aside so that you can reduce your loss as much as possible by selling them, or using them another way by donating them to a local non-profit. We may have IICRC certifications in Applied Structural Drying (ASD) and Water Damage Restoration (WRT), but we are also experienced in the disasters that can affect any business, and we can help you solve the problems that come with these disasters.


Locally Owned Company with National Resources


When your garden supply shop has experienced flooding that threatens to wash your business away, call us, SERVPRO of Citrus Heights / Roseville, at (916) 966-2601. Emergencies and disasters have no off-hours, so we never close, making us always available, even on holidays.

Water Damage Mitigation

4/17/2017 (Permalink)

Commercial Water damage mitigation

Water damage to merchandise is hurtful for any business, but small shop owners are often hit the hardest. The loss of some or all inventory to water damage can be devastating, and it may well be that saving your goods is a top priority in the wake of commercial water damage, be it from clean or murky water. SERVPRO has access to a number of advanced cleaning and restoration tools and techniques, and contacts to help repair many more items, so be sure to ask us how you may be able to save inventory when you call.

Fabrics

For clothing and fabrics, SERVPRO has a cache of high-performance machinery and specialty techniques to help them avoid the worst of your commercial water damage in Carmichael. In some cases, a thorough wash will be sufficient; we keep high-capacity and thorough industrial-grade washing machines available for just such a task. For more delicate work or items that can't go through the wash, however, we are also able to apply specialty cleaning solutions (such as hand-applied foam scrubs) and contract out work to local dry cleaners. Depending on the situation and type of water damage, fabrics may also need very little or no cleaning at all.

Electronics

If your store sells electronics, it can be difficult to come to terms with the loss of these items. Electronics are, of course, valuable and highly vulnerable to water damage. However, a total loss may be avoided, and we often employ contractors to help restore and refurbish water damaged electronics. In most cases, these devices are then sold off individually (often online, on platforms such as eBay and Amazon) or sold to a bulk buyer who does this on a regular basis.

SERVPRO of Citrus Heights / Roseville  is committed to helping business owners save money in any way possible after a disaster. For fast and affordable restorations, call us at (916) 966-2601.

Preventing Water Damage

4/12/2017 (Permalink)

Exposed water damage before containment.

January through March of 2017 have been some of the wettest months on record. Sacramento County Board of Supervisors issued a local state of emergency effective for 30 days on Tuesday in response to the series of storms, with heavy rainfall throughout the Sacramento, Roseville and Citrus Heights Area’s.


Most homes are at least slightly at-risk for flood damage, but in many cases, multiple factors in the topography, environment, and positioning of the home can increase risks and lead to more frequent flooding. However, there are also some factors which can also significantly reduce the chance of your home being flooded, and prevent many calamities from happening in the first place. Here are some considerations to make when trying to determine how likely it is your home will be flooded in the future. 


Storm Drains


Most streets in Citrus Heights and Orangevale have curbs with storm drains that help to keep any water on the roadways out of people's private property, these may become inundated and overwhelmed during a flooding scenario. If your home is near near a storm drain make an effort to monitor the flow and check the drain for debris that could plug the flow of water.


Location


One of the most important factors in determining how much risk of flood damage your Citrus Heights or Roseville home is in is often the topography of the home and surrounding areas. At its simplest, a high elevation relative to surrounding areas for your home will reduce the risk of flooding, but lower elevations will increase risk. However, other factors can also cause problems, such as positioning between two large hills or wide, open flat areas. Your home is generally at its safest if it is high in elevation, at least relative to homes surrounding it.


Sandbags


Careful positioning of Sandbags around the perimeter of your home can greatly reduce your risk of water damage. Sandbags are provided for Citrus Heights Residents through the general services department, with information on the Citrus Heights website.


What should I do if I have water damage?


Call SERVPRO of Citrus Heights / Roseville immediately and we will respond with a plan of action to manage your residential or commercial flooding damage from start to finish. We are a full turn key solution for flooding damage cleanup and restoration with the experience, the training and the equipment to evaluate the situation and return your home to you, dry and restored. 


Call today! (916) 966-2601

Commercial Client Benefits

4/8/2017 (Permalink)

Water Damaged Office Space

Multi-family, Residential and Commercial Property Managers

 

If you work in the property management industry you understand the value of a quick response and fast turn around time when it comes to an emergency situation. A quick response time can mean a reduction in the size and scope of the damage, It can also mean the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.

 

Multi-family, residential and commercial properties throughout the region have seen better days. Despite proper maintenance, many 30 to 50 year old structures were in danger of slowly succumbing to the severe showers saturating Sacramento in early spring.

 

Carmichael experienced record setting rainfall, causing intermittent flooding throughout the area. Strong winds ravaged roofs, hurling twisted limbs and branches into gutters, which sagged under the weight of rainwater. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and government property.

 

Commercial Client Benefits

 

Choosing SERVPRO of Carmichael for your commercial damage mitigation accrues you benefits not limited to:

 

 

    • Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.

 

    • 34 years of experience sets us apart from the competition, we are the leader in commercial damage mitigation.

 

    • Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.

 

    • The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

 

 

We are Faster to Any Disaster!

 

An extra wet winter meant SERVPRO of Carmichael answered the call for commercial property managers in the following areas:

 

 

    • Crosswoods

 

    • Greengate

 

    • Sunrise Oaks

 

    • Sierra Gardens

 

    • Hillcrest

 

    • Crest Haven

 

    • Sierra Vista

 

    • Lead Hill

 

 

Call us today!

 

Contact the Commercial Fire and Water damage experts at SERVPRO of Carmichael when you discover damage at your business. Call (916) 967-2500 to set up an appointment for an inspection and consultation.

You can count on SERVPRO for Flood Restoration

4/8/2017 (Permalink)

Count of SERVPRO of Carmichael for your water damage restoration.

The US knows all about floods. Every year, a major storm or hurricane (sometimes several) rampages along the coast and causes hundreds of thousands of dollars of damage. These incidents leave homeowners feeling helpless because it is tough to prevent water intrusion at such a depth and volume.

Fortunately, restoration teams like SERVPRO are on hand to pick up the pieces after flooding. While flood damage in Carmichael homes is unpleasant, it does not have to be permanent. We have all of the skills and tools that you need for effective repairs. We clean wet carpets (if not contaminated), scrub stained walls and eliminate bad smells.

Today, we are going to clear up some myths about residential flooding. So, keep reading to find out more about certified flood damage restoration.

Restoration is a Luxury
Whether your home is full of standing water or just residually wet after flooding, it is at risk of further damage. Where there is moisture, there is a risk of rust, rot, and mold. The difference between drying items yourself and having the experts do it is that we remove as much liquid as is technically possible. We remove all of the water that you cannot see with the naked eye; in the air, in your fabrics, in your HVAC system, etc. True restoration does begin with pumping out floodwater, but that is only the first step. We do this so we can get to the hidden sources of moisture. For SERVPRO, the job starts with drying on a molecular level, via dehumidifiers and air movers.

Restoration Means Drying
Drying is clearly the most important part of flood damage remediation. However, it is not the only service that we offer. In fact, our company provides a comprehensive restoration package. The aim is to try and bring your home back to its pre-flood condition, "Like it never even happened." So, our technicians may have to repaint, apply new plasterboard, and lift carpets to dry subflooring.

In the past, we have replaced damaged wood, supervised the removal of asbestos, and worked with a wide variety of insurance agents, contractors and professionals. Depending on the task, we may suggest a third party for repairs, SERVPRO partners with others to provide a seamless full service to you.

Real Experts Can Save Almost Anything
The thing to remember about flood repairs is that they depend on a large number of different factors. In many cases, the liquid is gray water. It is likely to contain debris, chemicals and bacteria, but we can dry and clean it and return items to their former condition. Unfortunately, this is not true of black water, high in hazardous materials. Black water contains sewage or highly toxic materials. We can clean non-porous items because the danger sits only on their surface. However, porous materials (curtains, carpets, drapes, clothing, soft toys, etc.) absorb toxins and require safe disposal. Where essential structural materials are involved, we can organize appropriate repairs.

SERVPRO of Carmichael offers a local service. We provide flood damage repairs to residents in the Carmichael, Citrus Heights and Roseville areas. Whether your flooding is an emergency or a minor problem, our technicians can solve it. Call us 24/7 at (916) 967-2500.

Fire Damage near you

4/6/2017 (Permalink)

Fire Damage in Citrus Heights

While the last thing anyone would ever want to do is take something away from the services that our firefighters perform on a daily basis, putting the fire out is only the beginning. Homeowners often get stuck with communicating damages that they do not understand, to a restoration company they do not know or have never used before. How can you tell whom to trust?


First, it is never too early to contact a local restoration company near Hillcrest to discuss fire damage or other services that they have available. The company you contact should be more than willing to explain what they can do for you and answer any questions that come to mind.
 
Take the time to research your local company fully, discover everything you can about them and make sure that you feel comfortable about using them before you let them perform any restoration services on your property. It does not hurt to form a relationship with a company, like SERVPRO, before emergency issues become necessary, the right company is willing to help you prevent as well as recover.
 
Just keep in mind that checking for certifications is important, the company you use should be IICRC certified and follow rigorous safety and restoration guidelines provided by the EPA and OSHA. These certifications show proof that the technicians performing repairs in your home have the correct training and specialize in restoring your home to a quality condition.
 
SERVPRO offers a variety of services including, fire, water, storm, and mold remediation services. They help you manage the entire situation from beginning to end and help you get things under control quickly. However, one of the most valuable services anyone can offer is safety.
 
Before any work begins on your property, SERVPRO technicians fully inspect the surrounding area looking for any possible hazards that exist. Electrical, structural, and slip – trip and fall hazards are all too common. Keeping you, your family, and our team of technicians safe during your restoration process takes priority.
 
Looking for help with fire damage restoration, contact us for help. SERVPRO of Carmichael can give you the services you need and get you the peace of mind you deserve. (916) 967-2500

Benefits for Commercial Clients

4/3/2017 (Permalink)

A broken water main resulting in partial foundation replacement.

Multi-family, Residential and Commercial Property Managers


If you work in the property management industry you understand the value of a quick response and fast turn around time when it comes to an emergency situation. A quick response time can mean a reduction in the size and scope of the damage, It can also mean the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.


Multi-family, residential and commercial properties throughout the region have seen better days. Despite proper maintenance, many 30 to 50 year old structures were in danger of slowly succumbing to the severe showers saturating Sacramento in early spring.


Citrus Heights and Roseville experienced record setting rainfall, causing intermittent flooding throughout the area. Strong winds ravaged roofs, hurling twisted limbs and branches into gutters, which sagged under the weight of rainwater. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and government property.


Commercial Client Benefits


Choosing SERVPRO of Citrus Heights / Roseville for your commercial damage mitigation accrues you benefits not limited to:



  • Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.

  • 34 years of experience sets us apart from the competition, we are the leader in commercial damage mitigation.

  • Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.

  • The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.


We are Faster to Any Disaster!


An extra wet winter meant SERVPRO of Citrus Heights / Roseville answered the call for commercial property managers in the following areas:



  • Crosswoods

  • Greengate

  • Sunrise Oaks

  • Sierra Gardens

  • Hillcrest

  • Crest Haven

  • Sierra Vista

  • Lead Hill


Call us today!


Contact the Commercial Fire and Water damage experts at SERVPRO of Citrus Heights / Roseville when you discover damage at your business. Call (916) 966-2601 to set up an appointment for an inspection and consultation.

Mold Prevention in Citrus Heights

3/31/2017 (Permalink)

The mold was safely removed from a Citrus Heights business.

Mold Prevention in your Home or Business


Mold Damage Remediation is not something you should try yourself, especially if the damage is occurring at your business. Restaurant owners and managers should take particular caution when commercial health code standards are as strictly enforced as they are in Citrus Heights. Spores are always in the air and on top of surfaces indoors, and you, your staff, and your customers also carry them into your eating establishment on clothing and footwear. Simply reacting each time you note some mildew or mold is ineffective.


Let's develop a plan


Invite us to work with you to design a mold remediation plan that manages a current outbreak while also minimizing the chance of mold damage in the future.  In most cases, the contamination can be isolated to a single room or area of the business, apartment or single family home. If the mold has grown into or started in the HVAC (heating, ventilation, and air conditioning) system, then certain steps must be taken to keep mold from spreading further.


Let us handle everything


SERVPRO crews use a protocol approved by the EPA to manage mold damage effectively. Expect a three prong attack on mold damage.



  • First, we find and contain all evident mold colonies. Other areas of your business need not close down in most cases. We keep uncontaminated spaces mold-free by misting the existing mold to prevent it from floating through the air, erecting physical barriers, or using negative air pressure machines during clean up.

  • Second, the mold is removed completely, including porous items it infiltrated. We encase and dispose of the actual mold colonies according to codes local to the Roseville, Sacramento, and Citrus Heights areas.

  • Third, spores stirred up settle and we wipe them down with a detergent solution or vacuum up using HEPA filters. Once the mold damage is removed and areas cleaned, the final step is to eradicate the moisture problem that fed the spores. SERVPRO staff will inspect for plumbing leaks, clogs in HVAC drainage systems, condensation around AC units or refrigerators, and other sources of water. Abatement of the water problems is the best protection against future mold damage. We test for moisture levels and reduce air humidity levels using ventilation, dehumidifiers, or a combination of strategies.


Call us today!


Contact the mold remediation experts at SERVPRO of Citrus Heights / Roseville when you suspect mold growth in your home or business.


Call (916) 966-2601 to set up an appointment for an inspection and consultation.

What happens after your Roseville Fire

3/31/2017 (Permalink)

Recent fire damage to a Residential Property.

In 2016 Sacramento Metropolitan Fire Department reported a total of 2,662 confirmed fires for the prior year, that’s approximately 7 fires a day in the Sacramento Area. The 17 year old fire department utilizes 37 Fire Engines, 27 Ambulances, and over 40 other special purpose vehicles to protect an expanse including Antelope, Carmichael, Citrus Heights, Elverta, Fair Oaks, Florin, North Highlands, Orangevale, Rancho Cordova, Rio Linda, Rosemont, Sacramento, Sloughhouse, Vineyard and McClellan Airfield.


The Roseville Fire Department; with an estimated 128,000 people living within its 36 square miles of jurisdiction, keeps it’s 8 fire engines at ready to respond to more than 12,000 emergency calls every year.


It’s likely that you or someone you know has had a very bad day, and the brave men and women of the fire department were there to help, and for that we can all be grateful. 


But what happens next? 


First visit our page on what to do immediately after you've experienced fire damage.


When it comes to cleaning and remediation of property with fire damage, SERVPRO of Citrus Heights /  Roseville first determines which cleaning methods to use on the various surfaces and materials in a structure. Structural items include framework, ceilings, doors, windows, floors and floor coverings, bath fixtures, cabinets, light fixtures and the HVAC system.  In simple terms, if something can't be carried out of a building, it is considered structure.


All materials and surfaces fall into two categories: Washable and Non-Washable.


Washable - These materials and surfaces can be cleaned using a water-based cleaning product. This is possible because using one will not further damage the item or surface (floor or wall) being cleaned. We maintain an extensive inventory of cleaners for every type.


Non-Washable - These are materials and surfaces that cannot be cleaned using a water-based cleaning product. Doing so would cause further damage to the material or surface. Non-washable methods include dry solvent, dry sponges/cloths, and vacuums.


Over the years, SERVPRO of Citrus Heights / Roseville has seen many examples of what can happen when an unqualified company or individual tries to tackle fire damage restoration. The assumption, for many, is that cleaning and removing damaged items is easy. The truth is it’s hard work that requires special equipment and techniques. SERVPRO of Citrus Heights / Roseville technicians are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property.


Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today – (916) 966-2601

Look Out For Water Damage In Your Citrus Heights Home

3/23/2017 (Permalink)

The first thing to do when you notice water damage is put in a call to SERVPRO.

Watch For These Signs of Water Damage in Your Citrus Heights House


Water damage is sometimes obvious. The damage is easy to see after a flood, a burst pipe, or an overflowing toilet or sink. Water damage also happens in less noticeable ways. This is caused by an undetected leak or seepage. Some key causes of water damage are a damaged pipe, a leaking washing machine or dishwasher, seepage from your garden, and a leak in your roof or guttering. SERVPRO IICRC-certified technicians are trained to deal with water damage from any source and restore your home.

Water damage in your Citrus Heights home is unpleasant and causes harm to your belongings and the structure of your home. Look out for these common signs of water damage:

Water Pooling


Always look for the cause of any pool of water, no matter how small. A pool of water means something in your home has leaked, or water has got in from the outside.

Mold


Water damage causes mold. Look out for telltale signs of mold in your home or on your belongings.

Stains On Ceilings Or Walls


Water damage often leaves behind a discolored stain. Be aware of any new stains on your walls or ceiling.

Unpleasant Smells


Unseen water often stagnates and causes an unpleasant smell. A musty or moldy smell is an indicator of potential water damage.

Sagging Walls or Ceilings


The build up of water over time saturates wall and ceiling materials and eventually causes them to sag. Walls or ceilings that have suffered enough water damage to buckle are unsafe, and it is vital to seek professional assistance at once.

Damp Floors


Damp floors are a sure sign of water damage. Obvious signs include wet patches or stains on floors of all kinds and visibly damp areas on wood floors. Check carpets and rugs regularly for damp patches and lift them up to check underneath.

The first thing to do when you notice water damage is put in a call to SERVPRO. Our IICRC trained technicians arrive fully equipped to assess the extent of the problem and devise the most effective drying plan for your home. We have both truck-mounted, and free standing pumps to remove water. Our teams bring air movers and dehumidifiers to aid the drying process. Our aim is to dry out your home and belongings - “like it never even happened.”


Locally Owned Company with National Resources


SERVPRO of Citrus Heights / Roseville is on hand to help with water damage to your home. Call (916) 966-2601 for assistance.

Being Safe with Mold in Roseville

3/19/2017 (Permalink)

Let the certified SERVPRO technicians contain and remediate mold on your property.

Take Precautions When Encountering Mold on Your Property


No matter how you discovered mold on your property or how long you have been exposed to it, proper safety precautions must be followed and observed as soon as you are sure of mold's presence. Mold can cause health effects. If contamination is extensive or a particularly dangerous strain of mold is present, heavy safety precautions or vacation of the property may be necessary to ensure your safety and health. However, those come with the advice of SERVPRO technicians and inspectors. In the meantime, try to observe these precautions when near mold damage.
 
Wear a Mask
 
Using a face mask may protect you from most of the worst types of harm from mold damage in Roseville. Whether it is a large, full-face mask or a small, mouth and nose only mask, anything that helps to filter the air you breath can likely stop most mold spores and prevent most health effects. SERVPRO technicians always wear a mask of some kind when dealing with mold, and you should, too.
 
Never Touch Mold
 
Never touch mold under any circumstances. In addition to potentially harmful spores, mold may also produce toxins that can rub off on your hand if you try to clean or remove it yourself. Let our technicians and inspectors handle the mold, as they have specialized gloves and equipment designed to protect from mold and training to avoid its more dangerous aspects.
 
Pay Attention to Breathing and Your Body
 
If you find yourself short of breath, gasping for air, wheezing, or otherwise impaired in your breathing, you should leave the area immediately and inform one of our employees of the situation. The same advice goes for any feelings of lightheadedness or sleepiness. Any abnormal health effects should be considered dangerous and potentially life-threatening, especially with large or uninspected mold cases.
 
SERVPRO of Citrus Heights / Roseville deals with mold so that you do not have to. If you have further questions or need our help dealing with mold damage, give us a call at (916) 966-2601.

Floods are dangerous, be careful!

3/1/2017 (Permalink)

Image Copyright FEMA

Flooding is the process by which normally dry land becomes inundated with water from rivers, lakes, oceans and streams. Flooding occurs near rivers, coastal areas with overly saturated soil.

Flooding can create a range of issues including damage to personal property, buildings, bridges, and roads. One should expect service disruptions, managing injuries and potential death.

Due to the spontaneous nature of flooding, your best protection is preparation.

Here are some flood tips to consider:

  • Avoid walking through floodwaters.
  • Just six inches of water can knock you down, and two feet can sweep your vehicle away.
  • If there is a change of flash flooding, move immediately to higher ground. Flash floods are the number one cause of weather-related deaths.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

Remember your safety and the safety of those around you depends on you knowing where to go and how to reach higher ground on foot.

SERVPRO of Citrus Heights and Roseville and Carmichael specializes in the cleanup and restoration of residential and commercial property after flooding. Call us today! 916-966-2601

National Wear Red Day American Heart Association

2/28/2017 (Permalink)

Go Red For Women!

In 2003, the American Heart Association and the National Heart, Lung and Blood Institute took action against a disease that was claiming the lives of nearly 500,000 American women each year. SERVPRO of Citrus Heights and Roseville stands in support of the American Heart Association.

By wearing red on February 3rd, our team hopes to highlight The American Heart Association’s efforts to better inform the public. Heart disease is the number one killer of women, causing one in three deaths every year. That’s approximately one woman every minute!

We encourage you to know your risk, and understand the factors that increase the risk of heart disease.

We also encourage you to get involved, by showing support on National Wear Red Day, or by visiting The American Heart Association's website and learning what you can do to help.

What NOT to Believe About Flood Damage in Roseville Homes

2/23/2017 (Permalink)

Moisture from Storms Damage Homes in Roseville, Contact SERVPRO for Help

Rely on SERVPRO for Roseville Flood Restoration

The US knows all about floods. Every year, a major storm or hurricane (sometimes several) rampages along the coast and causes hundreds of thousands of dollars of damage. These incidents leave homeowners feeling helpless because it is tough to prevent water intrusion at such a depth and volume.

Fortunately, restoration teams like SERVPRO are on hand to pick up the pieces after flooding. While flood damage in Roseville homes is unpleasant, it does not have to be permanent. We have all of the skills and tools that you need for effective repairs. We clean wet carpets (if not contaminated), scrub stained walls and eliminate bad smells.

Today, we are going to clear up some myths about residential flooding. So, keep reading to find out more about certified flood damage restoration.

Restoration is a Luxury
Whether your home is full of standing water or just residually wet after flooding, it is at risk of further damage. Where there is moisture, there is a risk of rust, rot, and mold. The difference between drying items yourself and having the experts do it is that we remove as much liquid as is technically possible. We remove all of the water that you cannot see with the naked eye; in the air, in your fabrics, in your HVAC system, etc. True restoration does begin with pumping out floodwater, but that is only the first step. We do this so we can get to the hidden sources of moisture. For SERVPRO, the job starts with drying on a molecular level, via dehumidifiers and air movers.

Restoration Means Drying
Drying is clearly the most important part of flood damage remediation. However, it is not the only service that we offer. In fact, our company provides a comprehensive restoration package. The aim is to try and bring your home back to its pre-flood condition, "Like it never even happened." So, our technicians may have to repaint, apply new plasterboard, and lift carpets to dry subflooring.

In the past, we have replaced damaged wood, supervised the removal of asbestos, and worked with a wide variety of insurance agents, contractors and professionals. Depending on the task, we may suggest a third party for repairs, SERVPRO partners with others to provide a seamless full service to you.

Real Experts Can Save Almost Anything
The thing to remember about flood repairs is that they depend on a large number of different factors. In many cases, the liquid is gray water. It is likely to contain debris, chemicals and bacteria, but we can dry and clean it and return items to their former condition. Unfortunately, this is not true of black water, high in hazardous materials. Black water contains sewage or highly toxic materials. We can clean non-porous items because the danger sits only on their surface. However, porous materials (curtains, carpets, drapes, clothing, soft toys, etc.) absorb toxins and require safe disposal. Where essential structural materials are involved, we can organize appropriate repairs.

SERVPRO of Citrus Heights/Roseville offers a local service. We provide flood damage repairs to residents in the Roseville area. Whether your flooding is an emergency or a minor problem, our technicians can solve it. Call us 24/7 at (916) 966-2601.

Mold Damage Remediation in Roseville

2/12/2017 (Permalink)

From inspection to remediation, SERVPRO technicians complete the job to your satisfaction.

SERVPRO Technicians are Trained Using the Most Effective Mold Remediation Methods


Many renters and homeowners fear the word 'mold.' The imagination goes immediately to what some people call Black Mold and are worried that they will lose their homes and property. Excessive mold growth is a rare occurrence and normally seen only in structures abandoned for an extended period.

Mold damage in Roseville is a much smaller concern when dealt with by a professional restoration company. SERVPRO has decades of experience in finding, cleaning and removing mold from apartments, houses, and condos.

Mold is in the air of every structure in Placer County except for special, clean rooms such as surgical bays. In most cases, it is entirely harmless to people, animals, homes and other property. What triggers a mold growth is an increase in moisture which helps microscopic mold spores expand and begin to grow, looking for a food source.

The first step is an inspection. Our inspectors examine every visible surface for traces of mold and use air content meters to help determine the origin of the infestation. Each step is recorded to include taking digital photographs and samples.

Once our inspectors discover mold, they determine if it is toxic or non-toxic. They accomplish this by testing the air quality inside a home. If it tests as non-toxic, then residents can return to natural areas of the home as our technicians clean and remove the mold.

To begin removing the mold growth, we first isolate the affected area. Technicians secure plastic sheeting over all openings and set up an area for workers to remove cleaning suits to prevent spreading mold spores to other parts of the home. They also block all vents and seal off access to the HVAC system until the mold has been neutralized and removed.

While cleaning occurs, other technicians establish negative pressure in the affected area. Exhaust fans are placed at exit points such as windows to blow all spores loosened by the cleaning process out of the home.

Every surface in the affected area is wiped down and cleaned from ceilings to floors. If mold is on carpets or walls, then technicians determine if these items are salvageable or if must be disposed of outside the structure. We have an extensive inventory of anti-fungal and anti-microbial cleaners that are safely used on ducts, furniture, walls and other personal property.

SERVPRO of Citrus Heights / Roseville is a locally owned franchise. It is our privilege to serve our neighbors and help them through a disaster. If you suspect you have an old infestation, call us at (916) 966-2601 today to schedule an inspection.

Fire Damage Restoration Services Available For Businesses In Roseville

1/21/2017 (Permalink)

Protect Your Place of Business in Roseville with Fire Extinguishers

SERVPRO Works Hard to Get Your Business Reopened After a Fire

Fire engulfs an automotive supply shop, destroying inventory consisting of mainly shocks, struts, starters, alternators, and batteries. The fire ignited due to a chemical container failure affecting surrounding items.
 
You may think that fire damage like this put this Roseville shop out of business, but you'd be wrong. Replacing inventory is relatively easy, the hard decision here is locating a quality company to perform the services you need to restore the structure of your building. There are several unique challenges faced during different fire situations, and we have experience dealing with all of them. SERVPRO highly recommends to keep fire extinguishers handy and available throughout your establishment.
 
SERVPRO technicians overcome various cleaning challenges, daily. A burning building consists of several complex reactions between different elements. We learn that fire damage presents different cleaning and restoration situations that depend greatly on how these different elements interact during the progress of a fire. When dealing with the removal of smoke residues, we consider several factors.
 
Type - More porous surfaces allow particles and odors to penetrate further and are harder to clean. Non-porous surfaces such as those covered in enamel paint are easier to clean than a flat latex paint would be. While synthetic fibers attract more residue than natural fibers, synthetics are easier to clean.
 
Age - As time progresses, old paint, fabrics, and carpeting become more porous, and adhesion to surfaces become weaker, making old surfaces harder to clean.
 
Heat - Generally, hotter fires make surfaces expand, allowing residue and odors to penetrate more efficiently. While heat also chars materials or melts the finish on a surface, making refinishing required to restore the surface properly.
 
Moisture - The right conditions help residues set faster and permanently stain surfaces. Fire suppression systems and Firefighting efforts, along with damp weather and normal condensation on various surfaces combine with smoke residues, causing surfaces to become discolored.
 
Material - Different materials produce different kinds of residues. Synthetic materials such as plastics and rubber create a wet, smeary residue that stains surfaces. Wood and other natural materials leave behind a dry residue that is easier to clean.
 
Air Pressure - As the temperature of fire increases, air expands, creating pressure systems that force smoke and soot into cracks and crevices.
 
Impingement - During a fire, the surrounding air becomes hotter, causing increased movement. This fast moving air collides with surfaces throughout the structure, causing residues to collide with vertical surfaces, leaving behind more difficult stains.
 
With knowledge of these different factors that cause changes during a fire event, SERVPRO technicians work hard to deliver the services you need to restore your business to a quality pre-loss condition.
 
Contact SERVPRO of Citrus Heights - Roseville for assistance today. (916) 966-2601

Be Prepared for the January Micro Storm In Citrus Heights

1/6/2017 (Permalink)

SERVPRO Advice: Be Prepared for a Micro Storm in the Citrus Heights Area

SERVPRO Is Prepared to Help You If Emergency Services Are Needed Following the Micro Storm

A severe weather pattern, carrying torrential rains, ice, and snow, at higher elevations, will pummel the West Coast for up to a week beginning January 7, 2017. Significant amounts of precipitation threaten the most dangerous flooding the northern portion of the Central Valley has experienced since at least 1997 if not 1986. Drought-lowered reservoirs may overflow and aquifers will become supersaturated, unable to absorb the rain predicted to fall. Up to 16 inches of rain are expected, triggering widespread flooding and mudslides. Save SERVPRO's number on your phone right now to ensure a call that delivers the full menu of solutions we offer if storm damage and flooding jeopardize your Sacramento area home and safety over the next week.
 
Residents of Citrus Heights must be ready for this micro storm, protecting the outside perimeter of your property with sandbags provided by their municipality or home improvement outlets if you live on the floodplain. Safeguard the contents of your home by moving items to the upper levels of your dwelling, or raising them off the floor with pallets or shelving. Cover valuables and porous furnishings with plastic sheeting, for an added measure of protection, should roofs or windows fail during the micro storm. Check storm drains on the streets near you property before the heavy rain begins. If leaves, branches, or other debris block them, take the time and effort to clear the curbside grids. This debris removal will help the sewer system in your neighborhood reduce standing water, a proactive measure that takes a little time to do, yet may provide big benefits.
 
Visit our website for other crucial tips to ready your home and family for the demands of the coming storm, and any damage that follows. Prepare mentally, including devising a plan to evacuate your home safely should officials demand you move and the conditions require it. SERVPRO has weathered severe storms and flooding in your area before, standing ready to formulate an immediate plan for your property if the worst happens. We are monitoring the micro storm and will mobilize a Disaster Recovery Team to assist you and your neighbors as the damage reports begin accumulating. Your local franchise has the resources of a nationwide network of flood and storm damage professionals. Experienced restoration technicians, with the equipment and materials necessary to return your home to pre-storm condition, are awaiting instructions to respond to your area's potential disaster right now.
 
With SERVPRO of Citrus Heights / Roseville on speed dial, you take the first step toward normalizing the devastation that may follow the weekend's micro storm. Call (916) 966-2601 to reserve your priority status as our Disaster Recovery Team moves into action.
 
 

Even Small Fires can Create a Lot of Smoke and Fire Damage in Sierra Vista

12/29/2016 (Permalink)

Small fires can produce considerable damage. Call SERVPRO after any fire damage.

SERVPRO Technicians Can Remediate Both Fire and Smoke Damage

Many house fires begin in the kitchen as small fires that then spread out of control and into other areas. When a small fire starts, being able to extinguish it before it can spread can help save your home. It does not take much of a blaze to cause substantial amounts of smoke and fire damage.
 
While the fire may have been in a rather small area, Sierra Vista residents will often notice that smoke damage covers a much larger area in their home than the fire damage does. SERVPRO technicians engage in ongoing education that prepares them for these and other situations that can damage your home, regardless of the size.
 
Fire damage caused by kitchen fires often produces oily smoke that adheres to almost everything in your home. Along with this heavy smoke, odors can permeate into your wood paneling, carpeting, and furniture. Because this type of odor is caused by solid particulates that will take a very long time to break down, the smell can be overpowering at times, especially when the humidity or temperature is elevated.
 
In addition to repairing burned and scorched walls, cleaning smoke-infused curtains and draperies, and cleaning your carpets after a small fire, SERVPRO technicians are able to also eliminate much, if not all, of the odor. Much of this odor elimination will be done by our carpet cleaning technician's (CCT) work, but a great portion of the smoke will be in other areas of your home.
 
Odor elimination can be carried out in several ways, including the injection of your carpeting in strategic patterns with deodorizing liquids, equipment that produces ozone, which will break down solids much more quickly than normal, or gel packs that are placed in locations inaccessible to children or pets so that their contents can slowly be released into the air.
 
If you have recently had a small, or large, fire in your home and want to repair the damage, call SERVPRO of Citrus Heights / Roseville, 24/7, at (916) 966-2601. We can help you regain the comfortableness of your home again, from top to bottom, while satisfying both your eyes and nose.

Long-Term Damage from Leaks To a Crosswood Property

12/15/2016 (Permalink)

Rusty Pipes in Crosswood Can Lead to Major Water Damage

Do Not Ignore A Small Drip Until It Becomes a Large Water Damaging Development

Leaks are a seemingly benign form of water damage, as they often happen slowly and silently. If water doesn't pool up or leak somewhere it's not supposed to; leaks may go unnoticed or even be ignored after their discovery. This unwanted water or moisture can lead to a variety of problems, causing long-term and serious damage in many cases, even if water has an escape route and doesn't pool. These forms of damage are familiar sights for SERVPRO teams called in for a single leak.

Oxidation
Oxidation occurs when certain metals come in contact with water, or sometimes oxygen in the air. Rust is one of the most visible types of water damage in Crosswoods. It is very common to see oxidation. The oxidized form of iron is very visible when the iron is bare and visible in many homes, being used in appliances, furniture, structural fixtures, pipe exteriors, and many other places near water lines. Although rust is by far the most commonly seen form of oxidation by SERVPRO technicians, you should also be on the lookout for other spots of discoloration or warping on metal that line up with any leaks.
 
Wood Weakening
When wood is exposed to water regularly over an extended period of time, it begins to deteriorate. Damp wood is a prime growing spot for mold and other fungi, which eat away at it and in the long run can destroy the material. Some types of wood may also warp or disintegrate with regular application of water, and if these are supporting beams, the consequences may be serious for your home.
 
Chemical Leakage
Many leaks are found behind walls or in unseen places, which also tend to contain many sources of chemicals and water-soluble mixtures. In some cases, a leak may pick these up and carry them off, potentially harming other parts of your home and perhaps causing health hazards.
 
SERVPRO of Citrus Heights / Roseville is local IICRC certified specialists in damage restoration and repair. Call us at (916) 966-2601 for our help restoring your water damaged home or business.

Commercial Water Damage Is Manageable In Citrus Heights

11/19/2016 (Permalink)

Commercial water damage can be devastating. Call SERVPRO quickly to get back to business!

SERVPRO Technicians are the Only Crew that you Need to Get Back to Business

You are all set, the building that you purchased for your new store front looks fantastic, and with a few final touches, you will be ready to move in on Tuesday. It is getting very exciting now; you are telling all of your friends and announcing everything to the media, or social media depending on the depth of your advertising budget. The phone rings and your stomach sinks and you get a feeling that something is wrong. On the other end, it is someone from your office, they tell you that the pressure test for your new suppression system that you had installed had a little mishap, your regular maintenance crew does not know what to do or how much damage was done in total.
 
Luckily our professionally trained commercial water damage technicians in Citrus Heights are only a phone call away. We can be at your office within four hours and get started right away inspecting and assess the damage to your property.
 
You make the call, and SERVPRO technicians arrive at your property and determine that the extent of harm is limited to a single sprinkler in an upstairs office. Even though the sprinkler was only on for a few seconds before your maintenance crew realized it was happening and turned it off to prevent further damage, the water still had a chance to drip into one of the new fancy changing rooms you had installed downstairs.
 
Our SERVPRO personnel goes right to work; we move all of the items found in the upstairs office to a safe location outside where they can dry and go to work removing any excess water. Next, we use specialized equipment and dehumidifiers to remove any remaining moisture hidden throughout the space. Including the moisture that slipped through the small seams that you cannot see that lead to the changing room below.
 
Now that we have the water under control and our SERVPRO technicians have begun the drying process, all secondary damage has stopped. Once it is all dry, we can repaint and repair any of the damaged areas. You will not need to call any other companies to perform the repairs; we have expertly trained staff that can do it all.
 
The entire restoration process that we implement to handle accidents like the ones described here only take a few days to fix, not weeks. We will have you back on track in no time and prevent further delays to the opening of your shop.
 
Our expertly trained staff at SERVPRO of Citrus Heights - Roseville is here when you need us. Put our training to the test anytime - (916) 966-2601

How Flash Floods Can Start In Roseville

11/9/2016 (Permalink)

Flash floods are, as the name implies, difficult to predict and often deadly in their intensity.

Flash Floods

Flash floods have become increasingly common in America, due in no small part to the seemingly endless growth of civilization and infrastructure. Flash floods are, as the name implies, difficult to predict and often deadly in their intensity. There are numerous ways that flash floods can form, many of which are caused or fueled by human development. Typically, you'll have a few hours' notice before a flash flood hits, at most, so take warnings seriously and don't get caught in a dangerous situation.

Saturated Or Dry Soil
The most common cause of flash flooding remains rooted in the soil conditions of an area being hit by a major storm. If the soil is particularly dry or saturated with recent rainfall, it may be overwhelmed with the addition of more water, forcing the creation of runoff and leading to large-scale flood damage in Roseville. Especially with drought conditions, these types of floods can happen relatively often.

Overflowing Dams And Infrastructure
Another cause for flash floods originates in dams and other water-based infrastructure. Should the water overflow from a large structure such as a dam, it can come flowing out in high enough volumes to cause a flash flood. This may also happen with natural banks and river bends as well, so be mindful if your home is near a water source. This has been a problem in Roseville's past, and multiple floods have formed in this way in Sacramento since the city was founded.

Street Overflow
Smaller flash floods can occur sporadically on some streets if drainage infrastructure is incorrectly placed or maintained. During torrential rains, asphalt will not absorb any water, and if the drains can't adequately dispose of extra water, it often has nowhere to go but nearby residential lots.

Being watchful for unexpected storms and flash flood warnings could save your life, so be sure to take any future warnings seriously. SERVPRO of Citrus Heights / Roseville is always ready to help clean up and restore your home after the damage is done. Call us at (916) 966-2601.

Why Mold Damage in Roseville Homes May Be Hazardous

10/26/2016 (Permalink)

SERVPRO Is the Answer to Grappling with Mold Infestations in Roseville

SERVPRO Can Safely and Efficiently Remediate Mold Damage in Your Home

At SERVPRO, we are committed not just to eradicating mold damage, but also to educating homeowners about why it happens. We believe that knowledge is key to preventing new problems from developing in the future, so getting to grips with the basics is important.

You should know, for example, not just that mold damage in Roseville homes can be harmful, but also what the physical symptoms are. That way, you can identify sources of trouble quickly and seek the right kind of assistance. We want to stress that, while mold damage can compromise physical health, a calm and measured response is always best.

This guide to some of the potential effects of persistent mold will explain why it needs to be tackled safely, by professional remediation experts.

Why a Speedy Response Is Important
As soon as you suspect that you have mold damage in your home, you need to call the removal experts at SERVPRO. You may not develop any visible symptoms, as a result of contact with an affected area, but it is still important that you steer well clear of it. Mold, particularly in very damp conditions, may cause health effects.

If there are very young or elderly occupants in the house, you are advised to leave after you have arranged for SERVPRO to carry out an inspection. Infants, the elderly, and those with existing medical conditions are at a significantly greater risk of the potentially negative effects of an infestation.  At the very least, you need to stay away from the affected room or area to help prevent the spores from spreading. Few mold species are a threat to our health, but be safe and avoid exposure when possible.

Some Common Physical Symptoms
Ordinarily, the physical reactions to mold are either nothing or quite mild but still unpleasant. Once again, this is why remediation should be carried out quickly. Symptoms may develop, but are they from the mold or an allergen in the air? SERVPRO technicians have training in best practices of the IICRC to deal with mold issues, primarily to the structure and contents of a home.

SERVPRO of Citrus Heights/Roseville is a local company so that we can arrange a same day inspection over the phone. Call us 24/7 at (916) 966-2601.

SERVPRO Cleans Fire Damage In Citrus Heights

10/26/2016 (Permalink)

SERVPRO can find the right cleaning method for your fire damaged items! Call today!

Technicians Use the Appropriate Method to Clean Each Material Type

When your home has suffered fire damage, many of your possessions will need to be cleaned. SERVPRO technicians are trained in a range of methods matched to the type of material that shows signs of soot, dirt, and residue from chemicals used to fight the fire. During the cleaning and restoration process, you will see a variety of different strategies used to clean the contents of your home depending on the best way to remove fire damage from each type of item. Your technicians will share with you the reasons certain techniques are better for some items than others. We carefully assess each situation presented inside your house and proceed according to our certifications and experience.
 
The range of techniques used for fire damage in Citrus Heights moves from gentle to aggressive, each type selected by the degree of soiling and the characteristics of the materials affected. Light soiling and pretreating for more intensive cleaning often involves a dry cleaning with dusters, vacuums or special sponges. Surfaces that are solid yet permeable may receive a spray and wipe treatment with water or our cleansers to clean while limiting added moisture. Special circumstances call for the use of foam cleaning, often employed on absorbent materials like upholstery and bedding. If an item can be saturated without further harm, our technicians may use plain water or add in a cleaning agent to thoroughly remove heavy deposits of soot and other residues from some materials.
 
When an item is significantly coated with soot or a thick mixture of smoke, dirt and chemical residues we may need to use abrasive products and methods to remove the effects of the fire. Our staff is trained to use all due caution with this method as it can harm finishes, the technician achieving a balance between effective cleaning and limiting damage to your possessions. If appropriate, SERVPRO also offers immersion cleaning for objects that can handle being soaked. We also use ultrasonic tanks that combine cleaning solutions and water with the power of sound waves and heat to clean items. Special training is required to complete ultrasonic cleaning successfully, and our team will always include staff who are experienced and certified in this technique. A one-size-fits-all approach is never used when we commit to cleaning your fire damaged possessions.
 
A personalized approach to fire damage cleaning is what you receive from SERVPRO of Citrus Heights / Roseville. Call for an inspection at (916) 966-2601, and we will respond within hours 24/7.

Water Damage Can Creep Up as Moisture Seeps In

10/12/2016 (Permalink)

Moisture Leads to Water Damage in a Roseville Property

SERVPRO Suggests to Maintain a Reasonable RH to Limit Water Damage to Your Property

Water is a complicated thing. We all need it, as do animals, to live. It can take the form of three different phases: gas, liquid, or a solid, depending on the temperature. It's found all over the planet, although much of it is dirty or contaminated. It's relatively easy to clean and make potable again, however, if the correct equipment or chemicals are accessible. But water can also cause lots of damage.
 
Water damage in Roseville can originate from many different sources. As ice, water can damage roofs and the shingles, cause blocked gutters to crack and break, or expand water pipes in a home to the point they burst. As a liquid, water can flood an area in a home, come gushing out when a frozen pipe has burst, backup into your basement from the sewer or overflow from the toilet or washing machine. It can also cause interior walls to warp, deteriorate and peel their paint and wallpapers when a leak upstairs has allowed water to run down the interior of walls on lower floors.

As a gas in the air, in the form of humidity, water can still create problems for homeowners by offering a conducive condition for the growth of mold and to dampen building materials.
 
Changes in the seasons can be a time of rising humidity levels, and summer can be a time when children's swimsuits get left in places they shouldn't be, creating a moisture increase in an already warm location. Cooking soups and stews in the winter can also have the same result. Ventilation is the key to eliminating the excess moisture. A dehumidifier, especially one that creates little air movement, can help decrease humidity in a home. Ensuring that the line drains correctly is also vital.

SERVPRO personnel can assist you with this, in both the original set-up and also the maintenance, if any is required in the future. There are other ways to reduce and control moisture in your home that we would be happy to explain to you. An assessment can be of great value.
 
When water damage is something you're experiencing, or even just concerned about, call us. We're SERVPRO of Citrus Heights / Roseville, and you can reach us anytime, day or night, at (916) 966-2601.

Help is on the Way!

5/10/2016 (Permalink)

Damage

Emergencies like #fire, #smoke, #water or #vandalism damage will usually strike your facility without warning. Man-made disasters such as security threats and natural disasters such as #hurricanes, #tornadoes and #floods can also occur with little warning. Immediate response in a critical situation can save thousands of dollars in reduced structural and secondary damages and company down time. It may also allow your company to resume normal business operations faster, helping eliminate the many problems associated with extended business interruptions and down time. The quicker your company recovers, the better your chances for getting back to business as usual. Our qualified Disaster Recovery Team members will help with a plan to get you back in business. Call us today 916-966-2601

Relay for Life

5/10/2016 (Permalink)

Relay for Life

Join our team for the Citrus Heights Relay for Life and helpl us in the fight against cancer. Call today @ 916-966-2601

Dare to Prepare

5/10/2016 (Permalink)

Mobile Command Center

Dare to Prepare Day in Citrus Heights at the Sunrise mall. Learn why you should be prepared and how to recover once it's over. Business owners, come by to schedule your FREE Emergency Ready Profile. Loss of customer loyalty and branding are often more damaging than the disaster itself. Let us prepare you, and be "Ready for whatever happens!"

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