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Top Fire Damage Restoration Tips

1/26/2020 (Permalink)

a construction site within a home Three of four units in this Sacramento home was damaged and our crews had to tear the structure down to the studs.

Fires in California are very common. As common as fires are, one is never fully prepared for a fire. A fire can devastate a family, a business, and even whole communities. This catastrophe can be a life-changing event. People lose family members and loved ones to fires, and those may even lose their home or their businesses. Some may never fully recover after a fire. Even those that have minimal fire damage suffer greatly. 

Fire damage is costly and very dangerous. Professional cleaning and restoration services are needed. You may attempt to restore yourself, there are special equipment and cleaners needed as ash and soot leave behind many toxins and can cause many health issues. There are a few things that could be completed by yourself. 

Fire Damage Tips 

  1. Contact your insurance company and then contact a professional fire mitigation and restoration service provider.
  2. Until help arrives, limit activity. Until the home is restored limit activity in the home. Movement in the home can cause soot from the fire to travel through the home. Soot particles can become embedded in upholstery and carpets, causing even more damage.
  3. With fire comes water, with water comes mold and mildew. After the fire trucks leave, make sure you air out every room affected and clean out any vents and filters if it is simple enough to access. Mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and even more. Again, limiting movement in the structure is ideal. 
  4. Clothing must be dry cleaned. Do not throw clothing exposed to smoke in the washer machine.
  5. Dishes must be cleaned thoroughly as they come into contact with your food. Scrub them well and let them soak well. If you can’t seem to wash the soot away, throw the dish away. Do not chance it. 

Leave the fire mitigation and restoration to a professional service provider like SERVPRO of Citrus Heights / Roseville and Carmichael. Floors, walls, structure materials, and your belongings need special care. Our team will take care of your fire damage needs


Commercial HVAC System Maintenance

1/24/2020 (Permalink)

air conditioner unit After a storm have any air conditioner condensers checked.

Many businesses don’t think about their heating, ventilation, and air conditioning systems (HVAC) until they break. When an HVAC system breaks it can be costly. There is a lot of money to be saved if regular maintenance is taken care of at the facility. 

At least, once a year it is ideal to hire a professional to inspect your HVAC system. This should be done every spring and fall. Why spring and fall? You will need your HVAC system working optimally for the summer months and the winter months. Once inspected, if maintenance is needed, do not put it off.

How to prolong the life of your HVAC System: 

  1. Schedule two tune-ups every year – Routine maintenance is important. Your HVAC system needs to be inspected and cleaned every year. Twice a year, spring and fall are ideal. 
  2. Change filters regularly – Have filters checked quarterly. If the filters are found dirty, have them replaced.
  3. Check air conditioner condensers – After a storm have any air conditioner condensers checked. Condensers are strong and sturdy. However, after a hail or windstorm, condensers can easily become damaged. Keep condensers clear of leaves, and weeds.
  4. Upgrade the insulation – Have your facilities insulation checked. Your HVAC system will work longer if it runs less. The better insulated the building is the less you will need to use the heating or air conditioning.
  5. Ease the burden to your system – Come winter, open blinds and shades to let some heat in. This will allow the company to use less of the heater. As for summer months, invest in reflective shades that will block out the heat from the sun, allowing you to have the thermostat kick on only as needed to keep the building cool. 

SERVPRO of Citrus Heights/Roseville and Carmichael specializes in Air Duct and HVAC cleaning. Should you require an inspection or maintenance on your HVAC systems our professional staff will take care of you. Call us at 916-966-2601.

Does Your Commercial Building Have Mold Issues?

1/22/2020 (Permalink)

office building desks and work area SERVPRO of Citrus Heights / Roseville and Carmichael will handle your mold problems.

Catch potential mold issues to your commercial building right away. Mold can infest an area rapidly, 48 hours after a water leak is presented can even be too late. Not catching mold in its tracks right away can lead to costly expenses and can be time-consuming to get rid of. 

How do you know if your building possesses mold? 

Here are a few questions about mold to ask yourself: 

  1. Is there a history of moisture problems at the facility?
  2. Has anyone reported a musty or moldy odor?
  3. Has there been an onset of health effects reported?
  4. Does the facility get humid, often causing condensation, at least above 45%?
  5. Have any building materials or furnishings suffered water damage in the past?
  6. Has building materials or furnishings been wet for over 48 hours? 

If you have answered yes to any of these questions, then you should have a professional mitigation and restoration company test for mold. SERVPRO of Citrus Heights / Roseville and Carmichael will handle your mold problems. We offer 24-hour emergency services; we are faster to any size disaster, our staff is highly trained mold remediation technicians, we possess specialized mold remediation equipment, and we are locally owned and operated.  

Contact our team at 916-966-2601. Our team will come quickly and inspect and assess the mold damage. Once the assessment is complete, our staff will contain the mold, so it does not spread, then filter the air properly. Our team will remove the mold and remove mold-infested materials. Once this is complete our team will clean contents and belongings at the site. After the mold is removed, our team can restore any materials and begin restoring the facility. We are just a call away. 

Your Guide to Fire Safety in the Home | SERVPRO® of Citrus Heights/Roseville

1/22/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Citrus Heights/Roseville is on call 24/7.

House fires are a chief concern for individuals, and with good reason. Not only can fires impact your home, damaging its structure and its contents, but they can also cause injuries and fatalities to you and your loved ones if safety precautions are not taken into account.

Thankfully, there is a variety of information about how to improve your fire safety efforts around the house. In order to make it easier to find and recall this information, we have put together a guide that features the top fire safety tips all in one place for your reference.

Increase Fire Safety in Your Household

Frequently Check Smoke Detectors. Making sure that smoke alarms are installed and operational is one of the most effective ways to increase your fire preparedness. Install one smoke alarm per room. Choose a model with an interconnected system for best results and test them monthly.

Have a Fire Escape Plan. Creating and rehearsing a fire escape plan for your home will help every member of your household know how to react quickly when a fire occurs. Designate two exits from each room and an outdoor meeting place for everyone to reconvene.

Know How to Operate a Fire Extinguisher. There are many types of fire extinguishers on the market, and it is important to select the right one for your needs. Make sure to store it in an easily accessible location and educate everyone in the home on how to use it.

Never Leave Flames Unattended. Open flames are part of many people’s everyday lives. Between stoves, candles and other fire sources, it can be easy to forget that even these small flames pose a serious risk. Never let flames go unattended in a room to minimize the risk of them spreading out of control while you are away.

Keep a Closed-Door Policy. Fire safety is important even when you are sleeping. Shutting doors to bedrooms at night is a great way to stop the flames from spreading as quickly through the home, giving you far more time to execute the fire escape plan once the alarm sounds.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Preventive Sewage Backup Tips

1/22/2020 (Permalink)

sink with running water Do not pour cooking grease down drains.

Sewage backups can cause damage to floors, walls, furniture, appliances, electrical systems, and more. Flooding from sewage is costly and inconvenient. Even with insurance covering a sewage backup, this is an incident one wants to avoid. Sewage smells bad and leaves an awful mess. Exposure to contaminants of sewage can expose your household to harmful bacteria and diseases.

Preventive Measures for Sewage Backups

  1. Toilets – Do not flush the following down toilets:
    • Feminine products
    • Paper towels
    • Diapers
    • Cloth rags
    • Household chemicals
  2. Disposals – Do not pour cooking grease down drains. Fats and oils cannot break down easily in the wastewater treatment process and can solidify in colder weather.
  3. Drain Traps – Add drain baskets or strainers to catch materials that don’t easily breakdown in pipes.
  4. Clean Drains – Keep drains clear of clogs. Flush drains monthly with one cup of baking soda followed by one cup of white vinegar and warm water.
  5. Basements - Check for cracks in the basement and ensure your basement is sealed well.

Listed were just a handful of tips you can use to prevent sewage backups in your home. If you do have a sewage backup, it is recommended you do not try to clean it up on your own. Your health is number one, leave sewage cleanup to the professionals. Contact SERVPRO of Citrus Heights / Roseville and Carmichael right away at 916-966-2601

Most Common Places a House Fire Starts

1/17/2020 (Permalink)

pink flowers and candles Candles cause many house fires.

Fires are usually caused by negligence, open flames, and cooking. According to, of all fires in the United States, 31% happen in residential homes. To prevent fires, it is best to understand the main causes and where fires normally start in the home. 

Most Common Places a House Fire Originates

  1. The Kitchen

Half of the fires started in the home begin in the kitchen. That makes perfect sense as cooking takes place in the kitchen and many household appliances are in the kitchen. Using safety precautions when cooking is key and watching after the stove and flammable items in the kitchen can help prevent fires in the kitchen.

  1. The Bedroom

The bedroom is the second most common place a fire originates at in the home. Mattresses and plush objects like stuffed animals and pillows can catch on fire quickly. Newer mattresses are helped to the Federal Mattress Flammability Standard. If your mattress is older than a 2007 model, the best thing to do would be to replace it. Candles are a huge factor for bedrooms, do not leave lit candles unattended. Do not forget to turn off space heaters and other heating equipment like heating blankets and pads.

  1. The Chimney

Many fires happen in the chimney and surrounding the fireplace. Chimneys must be serviced and cleaned regularly. Keeping your chimney cleaned and serviced can help prevent a fire in your house.

  1. The Living Room

Living rooms house candles, fireplaces, electronics, and heating equipment. Couches, rugs, and drapes are flammable and can cause a fire.

  1. The Laundry Room

Dryer lint is the main culprit for laundry room fires. Clean vents and filters regularly. The heat from the dryer can easily cause dryer lint to catch fire. Try not to run your washer or dryer when not at home.

  1. Outside the Home

Fires often happen out on the patio where you may grill your food or where one may have a fire pit or small bonfire. Fireworks are a huge factor in home fires as well.

  1. The Attic

Ensure your home is to code when it comes to insulation and electric standards. Dangerous wiring can cause a fire.

If there is a fire in the home, you will need to hire a professional fire mitigation and restoration company. SERVPRO of Citrus Heights / Roseville and Carmichael are fully trained to clean up and restore your home if there is a fire.

Appliances That Can Lead to Water Damage | SERVPRO® of Citrus Heights/Roseville

1/8/2020 (Permalink)

fustrated woman on floor looking at broken washer If your home experiences any flooding or other water issue, SERVPRO of Citrus Heights/Roseville is here to dry, clean and repair any damage.

Water damage typically comes to mind as an external factor, brought on by weather or natural disasters. However, water damage can come from inside the home as well, often as a result of malfunctioning appliances.

Luckily, homeowners can combat this by knowing what appliances to regularly check for issues so they can prevent any small leaks from becoming bigger problems.

Appliances That Are Common Water Damage Culprits

Hot Water Heater
Hot water heaters are recommended to be replaced every 10 to 15 years, but premature leaks are extremely common. Hot water heaters are one of the leading causes of water damage in the home, and it is important to inspect them for leaks, cracks, and other wear regularly to prevent any leaks from going unnoticed.

Refrigerators with ice makers are connected to the home’s water line via tubing that is generally malleable and thus prone to wear and tear. The seals can wear down over time or the tubing can develop small tears, which can lead to slight leakage. However, this combined with the fact that refrigerators are rarely moved can lead to larger damage if regular checks are not made.

Dishwashers are another item that is generally “tucked away” in a cabinet and not often moved, but homeowners should regularly pull them away from the wall to check for water damage. Dishwashers do not have a long lifespan and are thus not always covered by homeowner's insurance if they cause water damage.

Washing Machine
While washing machine hoses will typically not wear down visibly, they can still develop leaks with time that can cause problems. This is so common that it is advised to check hoses each month for any hidden leaks and replace them every five years even without signs of wear.

Air Conditioner
It is common for an air conditioning unit to build up condensation as it operates, which is normally drained away quickly. However, any issues with this draining mechanism can cause much larger issues if your unit is inside the home. Following your manufacturer’s instructions as far as inspection and maintenance is the best thing you can do to prevent this, in addition to doing your own visual checks in between official inspection calls.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

Planning Can Lessen Risks at Your Business | SERVPRO® of Citrus Heights/Roseville

12/23/2019 (Permalink)

preparedness and readiness sayings in bold lettering with red background Having a disaster plan in place is crucial for any business. SERVPRO of Citrus Heights/Roseville is your full-service commercial restoration company.

Being wise about where you invest your time and resources is one of the most important parts of being a business owner. Though it might not seem like a high priority, planning for a natural disaster is one of the best time investments business owners can make.

The frequency of natural disasters continues to rise, and though certain areas are more susceptible than others, there is nowhere that is immune. Knowing what the risk factors are for disasters in your geographic area, formulating a plan and preparing for the aftermath are all ways to protect your business and ensure you can reopen quickly after the situation has passed.

Planning for a Disaster for Your Business

1. Double-Check Your Insurance
Not all insurance coverage is created the same, and there are many insurance policies that are not sufficient for the kind of severe damage that a natural disaster can cause. Many floods and other catastrophic events can leave business owners out of luck when it comes to gaining compensation for their damage, which is why it is important to understand what is included in your policy and where you may want to consider adding business coverage for certain damages.

2. Create Your Action Plan
Having a plan for what you will do the moment a natural disaster is set to strike is extremely important, as evacuation time is often limited. Be sure to take note of anything around the building that will need to be addressed before leaving to mitigate damage, and keep emergency supplies handy. It is also best to know the local evacuation routes and shelter locations as well.

3. Rehearse Drills and Prepare Staff
Not only does helping your staff prepare for a disaster make everyone feel more safe and comfortable in their work environment, but it also can help lessen your liability as a business owner. Communicate the natural disaster protocol with them and perform drills for workplace emergencies frequently so it is clear what everyone’s roles are in a dangerous scenario.

4. Choose a Restoration Company to Work With
When your business is damaged by a natural disaster, the most important thing to do is get your building restored so you can resume operations quickly and begin to recover from your losses. By researching and selecting a restoration company in advance, business owners can know exactly who to call when a disaster occurs and get the process started immediately.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Picking a Restoration Company That Works for You | SERVPRO® of Citrus Heights/Roseville

11/7/2019 (Permalink)

black smoke coming out of windows from a burning house Having a team on your side after a disaster can help relieve stress. SERVPRO of Citrus Heights/Roseville is here to help when a fire strikes.

Homeowners are always encouraged to practice fire preparedness, but with winter approaching, now is an optimal time. The Red Cross has found that the most common time for home fires is winter.

While homeowners are advised to prepare for the moment of a house fire by creating an emergency escape plan, care should also be taken to plan for after the fire, too. By knowing what restoration company to work with, you will know who to call immediately after the flames are extinguished to begin reclaiming your home.

The 3 Main Elements of Fire Cleanup

Fires do not discriminate in what they damage, tearing through anything that is in their path. That is why choosing a restoration company that can clean your structure, contents and air quality are vital. By doing a thorough restoration, you can reclaim your home and recover from the traumatic events of a house fire. Here are the types of cleanups we specialize in:

Structural Cleaning

The structure of your home can become dangerously damaged in a fire, especially if supporting walls or beams are affected. We have thorough testing processes that will allow us to assess how far the damage spreads and how severe it is. Then we will bring in our equipment to begin cleaning and reconstructing these elements of your home.

Content Cleaning

The contents of your home are important, and so is restoring them to their pre-fire condition. In many cases, this will be less expensive than fully replacing your belongings, and by utilizing both wet and dry cleaning methods, we can restore a variety of things. Whether you have fire-damaged art, upholstery, electronics or area rugs, we will be able to restore most of your belongings.

Deodorization Services

Lingering smoke and soot after a fire might cause unpleasant odors, but they can also cause negative health effects. For this reason, air quality cleanup is a very important part of the restoration process. By bringing in foggers and air scrubbers, we are able to fully remove these particles in lieu of simply covering up the scent.

If you’ve been affected by a fire, reach out to us right away! We are here 247 to help you recover.

What to Watch for if Lightning Strikes Your Home | SERVPRO® of Citrus Heights/Roseville

10/14/2019 (Permalink)

lightning strikes in dark stormy sky Storm and lightning damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with experience

A strike of lightning to the ground may look majestic, but it is also one of the most dramatic displays of a thunderstorm’s power. Structural, electrical and fire damage are all common following a lightning strike, and it is important to know how to prevent these things from occurring.

The Background on Lightning

An electrical charge is at the heart of all thunderstorms, as well as the heart of the thunder and lightning they contain. Lightning bolts are the storm expending some of this energy, either across the clouds or toward the earth.

As the atmosphere is a poor conductor, lightning typically travels through an object to get to the ground. It also typically will cause damage to the object it passes through, and homes are no exception.

What to Check for After a Thunderstorm

A home being struck by lightning provides the perfect pathways for it, in the way of electrical wires and water pipes. This is why the ways lightning can damage a house leave very specific signs to look for:

1. Electrical damage. Reaching up to 500,000-degree temperatures, it is not unheard of for lightning to ignite a building on impact. However, it can also cause serious electrical damage, increasing the risk for a future fire to arise. If lightning has struck your home, have an electrician do an inspection for hot spots.

2. Electronic operation. A home’s electrical system is not designed to handle the voltage a lightning strike produces, which can cause serious damage to anything plugged into the wall. Check appliances and electronics after a strike, and install surge protectors as a prevention method.

3. Structural damage. Thunder is a result of lightning striking across the clouds, as the shock waves reverberate through the air. These powerful waves also exist when lightning strikes the ground, causing serious structural damage such as cracks in a home’s foundation. A thorough inspection should be done after each storm to evaluate damages.

If your home has been affected by storm damages or lightning-related fires, give us a call today! We are experts in damage cleanup and can restore your damage quickly.