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What to Do When a Water Loss Occurs

6/1/2021 (Permalink)

broken pipe with money signs Water damage may occur by a burst pipe, water tank flooding, water main flooding due to storm damage, or wear and tear of the equipment.

What to Do When a Water Loss Occurs

Water outages. Water interruption. Water loss. There are a lot of contributing factors as to why we experience these unfortunate situations. It can happen due to street work in the area. It may also be because of a burst pipe, water tank flooding, water main flooding due to storm damage, or wear and tear of the equipment or of a structure over time. Surprisingly, natural calamities such as droughts and floods can also be a factor in water loss. Depending on the gravity of the situation, water loss for several hours or even days is unbearable and may pose a safety hazard.

We can’t live without water. That’s for sure. Therefore, it’s necessary to be prepared and armed with enough knowledge. Know what to do and how to handle this very trying situation. Below are some important steps to take when you are faced with water loss.

1.    Protect Yourself, Possession, and Properties.

a. Water damage can harm your safety and health. It can also seriously damage possessions at home. Be sure not to drink water from any type of flooding because it can be contaminated and have lasting negative effects. 

b. It is also important to shut off any electricity by switching off circuit breakers and unplugging devices. Only turn off electricity at home if it is safe to do so.

c. When re-entering the home ensure you are wearing protective gear such as rubber boots. If safe to do so, grab the most valuable items such as electronics, jewelry, and documents.

2.    Repair faults and stop the water damage.

You must find the source of leaks or where water is coming from. Once found, it’s imperative to shut off the water’s main source. More often than not, the common cause of water damage is a broken pipe or a hot water tank leak. You should be familiar with your home’s layout and know where the main valves are. When an emergency like this happens, you can immediately and hastily attend to the situation. As for natural causes, like flooding, search for ways to be prepared especially if you live in a flood-prone area.

Through all the possibilities of a water loss, the prime damage can be mold or mildew. Keep aware and look for signs of moisture along baseboards, look for discolored buildings, and seek to be aware of foul odors.

With storm season in Citrus Heights, Roseville and Carmichael expect harsh rains and destructive winds. It’s important to stay on top of these situations and have your property checked before the rainy season comes. Have an expert check for any damages and leaks and allow a professional to fix them. Here at SERVPRO of Citrus Heights, Roseville, and Carmichael, our trained and competent technicians will be happy to serve you 24//7. Entrust your safety with us. 

Common Reasons for Water Damage in Homes

6/1/2021 (Permalink)

gutter on a house with rain pouring down Debris, leaves, and other substances are the culprits that block your gutter and stop the flow of water.

Water is one of the most important substances on earth. Needless to say, to live is impossible if we don’t have this life-giving compound. But with all the importance and benefits we may get from water, it is also important to note that water can damage our properties and may create harmful effects. It can also affect our health if we don’t take the necessary steps to reverse its impact. 

Many factors can bring damage to our homes. But among the list, water damage seemed to be taking the number one spot. And it can be damaging on so many levels. It can cause structural hazards and faults, to say the least. When water slowly creeps into our properties, mold starts to form and it can rot wood and other materials which can weaken the foundation of every building. Mold is also a serious health hazard as it reduces the air quality inside our homes.

We’ve enumerated some common causes of water damage. Let’s get to them one by one.

1. Severe Weather conditions.

Hurricanes. Mudslides. Excessive rain. These natural disasters will constantly cause water damage whenever they happen. Besides, the heavy wind and downpours could open your roof or damage it. Consequently, it may allow water to penetrate your home or business space. And if your home is situated in a low-lying area or flood-prone area, you will experience flooding whenever the rain falls.

2. Clogged gutters.

Your gutter system is supposed to drain water away from your house. But if your home doesn’t have gutters that aren’t properly installed and cleaned regularly, water leaks into the home. When that happens, water won’t be able to properly flow away from your property. It will find a way to escape and a different path to follow such as the edges of your gutters and sides of your house, and even through your ceilings and walls which will eventually cause damages in every part of your home. Debris, leaves, and other substances are the culprits that block your gutter and stop the flow of water. 

3. Leaking pipes.

A broken or even loose-fitting pipe inside the wall or under the sink of your home can cause issues and put your building in a dangerous situation. It is very complicated to stop water damage from a leaking pipe. When mold starts to form in one area, it can creep to other areas creating a colony of mold. And such a situation can cause us a huge amount of money being spent on repairs especially if the leaking pipes are located or installed underneath the ground or a concrete slab. 

4. Blocked Drains.

Blocked drains can adversely affect the structure of our homes and buildings. The blockage in drains from floors and sinks caused by the accumulation of various debris, different objects, food, and grease can be enough causes that contribute to water damage. The build-up of these materials obstructs water from flowing freely making water damage inevitable.

How to prevent water damage?

The best way to avoid water damage in your home is to prevent blockage that can stop flowing water. You can do that by regularly checking the areas mentioned here. Clean and maintain your gutters, fix leaking pipes, attend to downspouts. Make sure that your pipes, drains, and gutters are free from dirt. Checking your equipment regularly and ensuring they are in perfect condition also helps.  

Above all these, a professional home inspection will also make a big difference. If you need further accurate recommendations from an expert point of view, contact SERVPRO of Citrus Heights, Roseville, and Carmichael. We are here to help you prevent your home from water damage and any other home or business disasters. We will save you from unnecessary troubles and costly repairs.  

How to Protect your Home from Floods

6/1/2021 (Permalink)

rain on a window Excessive rains can result in flooding. Be prepared.

Prevention is better than cure. This adage is famous in the field of healthcare and medicine. But keeping this saying in mind and applying it in whatever situation we are in would save us a lot of trouble and extra work. And this also applies when it comes to disasters such as excessive rains that result in flooding - which can happen even in the most advanced countries like the US. When nature strikes, floods happen. And sadly, floods and storm water can wreck our properties, such as homes and businesses. And aside from the physical damage to our properties, floods can negatively affect our well-being too.

Floods are unpredictable and destructive. And If we are not prepared for the possibility and impact of a flood, times can be stressful, emotionally exhausting, energy-draining, and financially burdensome.

Having said all these, the best thing we can do is to decrease the impact, increase our capacity to endure, and recover stronger from these disastrous events. In these instances, flood preparedness is crucial, especially during the rainy season. And as a professional restoration service company, let us share some pro tips to be prepared and lessen the impact of this damaging natural occurrence.

1. Know your location well. Be sure to have flood details of your area. Spending a few hours understanding your location would save you a lot of trouble. It will give you an insight and let you prepare for the worst-case scenario. You can also consider having your house inspected by professionals to know how your home can withstand floods.

2. Regularly have your house checked and inspected. Look for gaps and cracks. Seal walls in basements with waterproofing compounds to avoid leakage. Fix any of these openings by yourself or you can call a professional to do the task.

3. Get battery-powered sump pumps. Sumps pumps enable you to remove excess water from your home when floods come. Aside from getting battery-powered sump pumps, you may want to also consider waterproofing your basement. It may be a bit expensive but it is worth your money when that catastrophic event happens.

4. Install septic or sewer link check valves that allow waste to flow one way. That will prevent sewage from coming back into the stagnant water in your home.

5. Ensure that you keep your expensive and valuable properties in a safe location. That may include furniture, artworks, certificates, and more. At the onset of a flood, be sure to place important personal documents, valuables, and vital medical supplies into a waterproof case in an accessible location.

6. Flood Insurance Program. Every property and belongings are vulnerable especially during a flood. That’s why it’s important to protect them. Ensure you get an insurance policy that covers cleanup and flood damage repair.

It is always crucial to have a plan to protect your family, property, and belongings in case bad weather strikes. A comprehensive plan coupled with the help of professionals will save you money, time, unnecessary work, and a roller coaster of emotions. And you will get the best preparative measure if you hire a professional restoration service company. SERVPRO of Citrus Heights/Roseville and Carmichael is vastly experienced and specially trained to step into terrible and dreadful situations and restore your home. With the assistance of our highly trained team composed of competent technicians, advanced equipment, and round-the-clock service, your home is in safe hands. 

How to Remove Mold in the Home

5/5/2021 (Permalink)

woman with cleaning products It is best to hire a professional mold mitigation and restoration company to give the best results in riding your home from mold..

It may sound strange that mold can grow in your house. You might not even know. Surprising, isn’t it? Indeed, mold  loves to grow in warm, dark, and humid places that are hidden. To make it worse, getting rid of mold can be challenging once it begins to spread.

Mold is inevitable in humid areas. It grows around water leaks, wood, window pipes, ceiling tiles, roofs, paper, and cardboard. You can also find it growing on wallpaper, paints, drywall, insulation, carpet, fabric, and upholstery. It’s not hard to find mold wherever there is moisture. It is their natural environment. 

When the conditions are suitable, mold will multiply. Sometimes, mold can grow substantially within 24 to 48 hours. Considering the effects mold can cause, it is essential to stop the mold before spreading.

How do you stop mold from spreading in your home?  

  1. Once you detect mold in your house, the first step is to find the source. After discovering the place where they begin to grow, contact SERVPRO of Citrus Heights, Carmichael and Roseville via (916) 966-2601. We offer 24 hours mold mitigation and restoration services. Our team of experts is always ready to swing into action to complete inspection and mold damage assessment.
  2. Our professional cleaners will contain the mold using air filtration to stop mold growth in the affected areas.
  3. After that, the following line of action is to remove mold and mold-infested materials. 
  4. Our team will clean the contents and belongings in the house. That will bring your home back to its initial nice-looking condition.
  5. The last step is to restore and repair every affected area.

Harmful measures are unknowingly employed when trying to self- combat mold in homes. It is, however, worthy to note that most products used contain harsh chemicals that may pose further threats more than the mold itself. Hence, it is best to hire a professional mold mitigation and restoration company to give the best results. 

Choose SERVPRO of Citrus Heights/Roseville and Carmichael for Restoration and Mitigation

3/16/2021 (Permalink)

24 hour service SERVPRO of Citrus Heights/Roseville and Carmichael is a professional restoration company that will solve your needs.

When a disaster happens in your private or commercial property, the next thing is to seek mitigation and restoration. Meanwhile, it takes a lot of experience and professionalism to take precise measures to reduce the harmful effects of home or office disasters such as flooding, fire outbreak, and more. 

Nowadays, we have many companies that claim to be offering restoration and mitigation services but hiring the right company can be challenging. Hence, homeowners need to be meticulous in choosing the right restoration company to get the best result. 

A professional restoration company knows what to do at specific times and how to use the most modern equipment to solve even the most severe cases in the shortest time possible. 

Typically, household disasters can lead to many more damages. That is why you need to choose a restoration company that offers a wide range of expertise to get a comprehensive solution. SERVPRO of Citrus Heights/Roseville and Carmichael is a professional restoration company that will solve your needs. 

We understand the stress and worry that comes with household disasters, and we know how to mitigate its effects from affecting your life, home, or business. We have the expertise to make everything perfect "Like it never even happened." 

What makes our restoration process different

When restoring a damaged home or business, our restoration and mitigation service professionals are not only concerned about your property. We do everything in our care to give you peace of mind. Here are some facts that make us your best choice:

24-hour Emergency Service Disasters don’t give notice before they happen. Hence, you need a restoration company that is always available - around the clock. We know what it means to respond to disasters, so we are still on our toes every day and night. Our emergency service is efficient and fast. 

  • Highly Trained Technicians

All our technicians are qualified and trained in the IICRC standards. To get better results, we invest in our technicians to continuously upgrade their knowledge in damage restoration and get them more familiar with modern equipment handlings. We use the most current and well-functioning equipment for every operation. 

How to Prepare Your Home for Heavy Rainfall

3/15/2021 (Permalink)

Rainfall on the street SERVPRO of Citrus Heights/Roseville and Carmichael is your best option for storm mitigation and restoration.

Rainfall is crucial to keeping a functional environment. From it, we get rainwater for showering, toilet flushing, and so much more. It also keeps our gardens green and fresh with pure air that also has a calming effect on the body. However, just as an excess of everything could be dangerous, too much rainfall can be disastrous. 

Heavy rainfall can pose several harmful effects on your home due to flooding, which may damage properties and every other valuable item both on the inside and outside. 

Meanwhile, you don’t have to wait until it happens. As a professional mitigation and restoration company, SERVPRO of Citrus Heights/Roseville and Carmichael has helped you compile great pro tips to prepare both the outside and inside your home against heavy rainfall. 

Getting ready from the outside

Having a perfect preparation for your building's outside area to prevent heavy rainfall is the best way to secure the inside. Hence, you need to pay attention to these external preparation tips.

1. Check your roof. 

Checking if your roof is in perfect condition is the first step of the external preparation. A leaked or damaged ceiling can be a door through which floods can storm your building. Ensure that you fix every damage in your roof accurately to put it in the proper condition to withstand the pressures of excess rainfall. 

2. Clean your gutters

A dirty or blocked gutter can redirect water into some places that can cause damage to your home. When water pools in your channel, it can affect the basement or the foundation, which can pose more threats to the building. 

Aside from cleaning the gutter, you should also ensure that you clear every debris from street grates and be careful enough to cover all your valuable items on the outside area of your building.

Preparing the inside 

1. Keep your Sump pump 

Preparation for the inside area of the building begins with running some tests on your sump pump to ensure it’s working correctly. If it is faulty and causes flooding, you call us the team for mitigation and restoration. 

2. Get your emergency kit ready

You should always be alert for the unexpected. It is essential to have good batteries in place for your flashlights, charge your cell phones and get an emergency kit to serve you should you go out of power for an extended period.

Not only that, you should always ensure you close your doors and windows to prevent water from entering the building when rainfalls. 

Conclusively, it is essential to ensure that every necessary repair is served to your building to prepare your home against heavy rainfall. While there are some do-it-yourself tips to repair your roof on the internet, you should contact a professional restoration company for the best results. 

If your home is in Citrus Heights, Roseville, or Carmichael, SERVPRO of Citrus Heights/Roseville and Carmichael is your best option for storm mitigation and restoration. We have all the technical know-how to keep your building safe from any damage. Call 916-966-2601. 

Advanced Technology and Techniques for Storm Damage Restoration

3/10/2021 (Permalink)

 Moisture Detection and measurement equipment Advanced Technology and Techniques for Storm Damage Restoration

The storm damage restoration industry has experienced a surge in technology techniques and advancement due to complexity and technical demands. 

Dealing with natural disasters is a matter of life. For this reason, The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high and practical standards for companies offering restoration and cleaning services. 

Growing with this technology advancement and maintaining the highest standard, SERVPRO of Citrus Heights/Roseville and Carmichael has helped countless homeowners in the localities to restore their apartments to the status quo in the shortest time possible.

Here are a few types of advanced-technology equipment that have helped us deliver more efficiently:

1. Moisture Detection and measurement equipment

As storm damage restoration professionals, SERVPRO of Citrus Heights/Roseville and Carmichael now depends on some specialized and efficient equipment for accuracy to detect, measure, and monitor your home’s moisture level. We use modern equipment such as infrared cameras to detect water through a ceiling, wall, or floor. 

An infrared camera helps to detect hidden water for removal. We also use hygrometers, sensitive moisture detectors, and other innovative technology to measure the extent of moisture saturation.

2. Water extraction equipment

Our dedicated team uses powerful extraction equipment to speed up the drying process. This modern equipment helps remove the excess water that logs into your home or business spaces. It doesn’t take long for us to dry out every drop of water in your building. We have truck-mounted and portable extraction units to remove water more efficiently. Also, we use submersible and gas-powered pumps to pump out excess water.

3. Drying equipment 

Dehumidifiers and industrial strength air movers give the best results for removing the residual moisture in the floor wall and ceiling to achieve perfect drying for your home or business space. Proper drying prevents your furniture, walls, and floor from swelling and warping.

4. Odor removal and deodorization 

After water or fire damage, odor removal or deodorization is the next best thing. The impact comes with exasperating odors. We use air scrubbers, thermal foggers, and deodorization agents to remove airborne contaminants and achieve the best air quality during the damage restoration and cleanup process.

We also use germicides, sanitizing agents, and anti-microbial treatments to clean and remove odors and contaminants in your home or business space. We are just a call away; contact SERVPRO of Citrus Heights/Roseville and Carmichael at 916-966-2601 for our mitigation and restoration services. 

5 Reasons to Choose SERVPRO of Citrus Heights/Roseville and Carmichael for Storm Damage Restoration

3/8/2021 (Permalink)

street with raindrops falling Storms bring heavy rain and flood, resulting in property damages. SERVPRO of Citrus Heights/Roseville and Carmichael can help.

Natural disasters come without notice – they can happen at any time. Storms bring heavy rain and flood, resulting in roofs being ripped off or damaged. Storms can also cause dangerous electrical problems. When this overwhelming situation occurs, you need a professional storm restoration company to help you fix the damages, get your home back to the initial condition it was in, or even better. Meanwhile, you need to choose the right storm restoration company to get the best results.

If your home is in the greater Sacramento area, you cannot get a better option than SERVPRO of Citrus Heights/Roseville and Carmichael. Our professional team offers exceptional storm damage restoration and cleanup services for homeowners in Citrus Heights, Roseville, Carmichael, and the surrounding areas. Our dedicated team offers experience and top-notch expertise.

Important reasons you should hire Citrus Heights/Roseville and Carmichael for your storm damage restoration needs:

1. 24-hour Emergency service
Time is of great essence when it comes to storm damage restoration. Storms can occur anytime, so you need a company that opens 24 hours a day and seven days a week, including holidays. SERVPRO operates round the clock, and our emergency team is always on its toes, ready for the next call. We have all the equipment ready. You only need to put a call through; our team will get to your home in no time.

2. Certification and experience
You can’t afford to hire a brand new uncertified storm damage restoration company with no experience. Unfortunately, you wouldn’t know how inexperienced they are until you have paid and they fail to deliver.

At SERVPRO of Citrus Heights/Roseville and Carmichael, all our technicians are IICRC certified, having met all the institute's high standards. Aside from that, all our employees continuously attend e-classes and higher certification training to learn new techniques. We have been serving homeowners in Citrus Heights, Roseville, and Carmichael since 1967.

3. Advanced Technology
Storm damage restoration requires professional handling with state-of-the-art technology. When you are about to choose a restoration company, you need to ensure that they have the most modern equipment. Hiring a company with old malfunctioning tools will only incur more damage to the building. SERVPRO of Citrus Heights/Roseville and Carmichael uses only the best well-functioning equipment operated with advanced technology for every restoration works.

4. Locally owned and operated
Choosing a locally owned and operated company goes a long way in getting the best result. Local companies understand the environment's climatic conditions, which will help them work according to tangible predictions to prevent your home from storm damages.

Although SERVPRO is a nationwide company, we operate each franchise locally to treat each locality according to their climatic conditions.

5. Familiar with insurance requirements.
If the company you are hiring has no idea how insurance payments work or do not work with any insurance company, you might be dealing with the wrong company. Our specialists have restored thousands of homes and businesses in Citrus Heights/Roseville and Carmichael; we have helped several homeowners handle the insurance claims process without complications.

Call SERVPRO of Citrus Heights/Roseville and Carmichael for your storm mitigation needs at 916-966-2601.

What to Do When Water Floods Your Home or Business

3/1/2021 (Permalink)

SERVPRO staff cleaning Here’s a step-by-step guide on what to do when water floods your home or business.

A flood is a damaging occurrence that can make homeowners and tenants devastated. Floods can lead to a massive loss of valuable belongings. In worse cases, it may involve the loss of lives. For most businesses, flooding can cause significant damage that can make you lose more than you have ever gained in the company so far. 

While prevention is always better than cure, everyone needs to know what to do to save the day when this overwhelming incidence occurs. Here’s a step-by-step guide on what to do when water floods your home or business.

Step 1: Ensure your safety first.

The first thing to do when a flood comes threatening is to ensure your safety and every other member of your household. Staying safe might mean leaving the building immediately to a safe place nearby, taking valuable items that you would never want to lose as long as it is safe to do so.

Before you leave the building, ensure you turn off the power and take protective clothing such as rubber boots and gloves, which will be useful when you are returning to deal with the aftermath. Note that you don’t have to evacuate the property if the flooding is minimal. 

Step 2: Stop and remove water 

Before the flood becomes overwhelming, it is essential to find the water source coming into your building and make every attempt to stop the continual flow of water. Though this step might be somewhat challenging considering the pressure that comes with having a flood in your building, it is one of the best ways to stop the flood. 

After you might have successfully stopped the water's inflow, the next thing is to start removing the water that has already occupied your property. You can use buckets, bins, and hoses to drain the water.

Step 3: Dry out the building. 

After removing the water in the building, you will have to dry the place before moving in again. You can use an air conditioner or portable fans to dry all wet areas. Dehumidifiers are also one of the easiest ways of drying out a property.

Step 4: Clean up

After the whole building becomes dried up, it’s time to clean up the mess and rearrange it for living or business again. Note that you may need to remove drywall, flooring, and other things that the flood might have damaged. 

Step 5: Repairs

Indeed, the flood would have damaged some things in the building. Ensure that you do every necessary repair to make the property ready and conducive for use again. If the flood had soaked some electronics, you would need to fix them or replace them if the damage is beyond repairs. 

Floods can pose a lot of damages to homes and businesses, but an early response can help you reduce the amount of wear and lower the risk of losing most of your valuable belongings. Following the steps mentioned above will save you big from losing your business or homes to a flood. 

How to Handle a Basement Flood

2/27/2021 (Permalink)

basement window Basement floods can be very a hassle and dangerous, especially when the damage is very severe.


Floods in your basement can create a real mess. From soaking up your carpeting to floating your boxes of books and sopping sofas, looking at the flood damages in your basement can make you feel overwhelmed. 

However, when this disaster happens, don’t lose your mind. What you need to do now is to act quickly to stop the water and make everything look good again. Are you confused about how to get on it? Here are essential tips on how to handle a basement flood.

1. Drain out the water.

When flood evades your basement, don’t delay! Drain out the water as fast as you can. Meanwhile, you would have to remove all the electronic devices or any other harmful items in the basement before stepping into it. 

Get your buckets or hoses to drain out the water to prevent your basement from further damages. If the basement water is more than 2 feet, you need a professional mitigation and restoration company like SERVPRO Of Citrus Heights/Roseville and Carmichael right away. 

2. Remove every damp object 

The first step in drying out your basement is to remove every damp object to a dry place where you can dry them separately. This step will make the whole drying process more comfortable.

While removing the damp objects, make sure you also remove your wet carpet to dry and reuse. You need to be aware that you may need to replace your carpet if the damage is beyond repair.

3. Dry the wet areas 

After removing the damp objects in your basement, the next step is to dry out the wet areas. You can rent industrial blowers or use fans or air conditioners to make it easier. Dehumidifiers can also help to dry out your basement faster.  

4. Scrub the floor 

if you use vinyl tile or any other hard surface in your basement, you may have to scrub the floor with a solution of one cup of chlorine bleach and one gallon of water. Ensure that you wear protective eyewear and rubber gloves while using this chemical.

Basement floods can be very a hassle and dangerous, especially when the damage is very severe. However, you don’t have to deal with the hard work yourself. These valuable tips from experts give you good start until a professional team can come and help. Our team is here for you 24/7 and will come to you quickly to assist in your water damage needs.