Recent Posts

Tips From Us

3/6/2019 (Permalink)

It may be tempting to take matters into your own hands but sometimes it can make the situation worse. Below are some tips from the pros.

  • Limit movement in the home to prevent soot particles. 
  • Keep hands clean.
  • Place dry, colorfast towels or old linens ion rugs.
  • Wash both sides of leaves on house plants.
  • Place aluminum foil or wood blocks between furniture. 
  • Hang furs and leather goods to dry separately.
  • Remove and prop up wet upholstery cushions for even drying.
  • Wipe excess water from wood furniture after removing lamps and table top items.
  • Hose and wash egg damage from building exterior as soon as possible.
  • If electricity is off, empty freezer and refrigerator completely and prop open doors to help prevent odor.

These simple tips can be helpful when waiting for professional help to arrive. 

Keeping Your Office "Healthy"

3/4/2019 (Permalink)

You can reduce and prevent the spread of illness and reduce respiratory problems by keeping your office clean. SERVPRO of Citrus Heights/Roseville uses a cleaning system that removes the soil from your carpet, furniture, and even the walls. In addition to floor and surface cleaning, we also provide duct cleaning and solutions for water damage that leads to mold. There can be hidden threats such as stagnant water in air ducts, damaged carpets breeding bacteria, and soaked insulation that may produce mold and other harmful bacteria.

The greatest part is we are available 24/7 so that we can get your office up and running as soon as possible. We understand getting your office back to normal is important because it means you are back in business.

Service Reponse Guidelines

3/4/2019 (Permalink)

SERVPRO of Citrus Heights/Roseville understands that time can make the difference in the restoration industry. We offer a variety of services, such as smoke removal, soot removal, deodorization, water removal, and dehumidification. Especially with water damage the longer it sits the more damage it causes by the minute. We follow Service Response Guidelines to ensure timely response to your disaster. It is our 1,4,8 guideline.

Within 1 hour of notice of loss, we will contact you to arrange service.

Within 4 hours we will be on site ready to start mitigation services.

Within 8 hours of arrival, we will do a verbal briefing of the scope of work that will be necessary. 

We aim to mitigate the damages of your loss, by following our Service Response Guidelines we ensure fast and efficient service.

Extension Cord Safety

2/28/2019 (Permalink)

Every year around 3,330 homes fires are caused by extension cords. This results in about 50 deaths and over 250 injuries. These fires start when extension cords overheat when they are not used properly. Keep these tips in mind to help prevent extension cord fires.

  • Do not overload extension cords with plugs.
  • Check that they are not damaged. There should be no frayed sockets, loose wires, bare wires, and no cracks.
  • Do not run cords through walls or ceilings. If the cord is covered the heat cannot escape and result in a fire.
  • Never force a fit by cutting off parts from a three-prong plug to fit into a two-slot outlet.
  • Make sure the extension cords are used for their intended purpose such as indoor or outdoor use.
  • Do not use a power strip with heaters or fans because they can over heat.

Your home is filled with electric powered items so always be sure to use proper extension cord safety.

Flood Risks to Your Busines

2/28/2019 (Permalink)

Not only is your property at risk but so is your merchandise.

Weather has been unpredictable in Citrus Heights, one day it can be sunny and the next there is a rain storm. Storms can cause unforeseen disasters to your business. Flood risks are real threat to your business especially during storm season. It can destroy your buildings, equipment, and even inventory.

The worst part is that most polices do not cover flooding. Even a few inches of water can cost thousands of dollars in damage. It can ruin carpets, walls, machinery, and merchandise.

At SERVPRO of Citrus Heights/Roseville we try to save as much as we can to avoid replacing as much as possible. No job is too large as we specialize in large loss disaster recovery. We can get to your business within hours and remove out the water to stop the damage in its tracks. Saving as much as your property is our top priority. We quickly remove the items that can be saved and offer contents cleaning for items that are wet or damaged.  We can then assess the damage to your floors and walls. If necessary, we can replace all the walls and floors to make sure there is no damage. Whether your business has carpet or gym flooring we can replace and rebuild it. We offer full service from start to finish. Our experts at SERVPRO of Citrus Heights/Roseville have the training and expertise to help make it “Like it never even happened.”

Top 5 Overlooked Places Mold Grows

2/28/2019 (Permalink)

Your tub can be a breeding ground for mold.

Mold can be growing in places that you would think are safe. Below are the most common places that mold grows but is overlooked. Mold is hydrophilic which means it is water loving. Always keep that in mind when you are trying to keep your home free of mold.

Dishwasher –  Dishwasher are wet in their nature and if not properly cleaned can accumulate dirt. It can also be a breeding ground for mold. Be sure to always clean your dishwasher of food and keep it dry when not in use.

Ice maker Connections – Ice is the solid form of water. Make sure to periodically clean your ice maker connections.

Shower Doors – Even though we use our showers to get clean they may not remain clean. A system should be kept in place to keep them clean and dry in between showers.

Bathtub – the same is true for your bathtub. If you want to keep taking relaxing baths, you have to have the peace of mind that your tub is not growing mold.

Outdoor Water Sprinklers – Keeping these clean can be difficult but regular maintenance can help prevent mold buildup.

If  you do suspect that your home has mold call our experts at SERVPRO of Citrus Heights/Roseville.

Do Not Neglect Leaks That May Seem Minor

2/28/2019 (Permalink)

Never neglect repairs in your home no matter how small they may seem. That tiny leak can cause major mold damage to you Roseville home. Small leaks can seem like a trickle but that trickle slowly but surely will eat away at your property.

At SERVPRO of Citrus Heights/Roseville we have five principles of mold remediation. The first one is safety and health. Mold is can be dangerous, so top priority is making sure people are safe and that it is properly contained.

The next principle is documentation. Our experts must document before, during, and after to show the process of your mold remediation.

Up next is controlling the contaminants. We must control mold at its source.

The fourth principle is remove the contamination. Our experts we remove from the structure. The nonporous materials are cleaned and the porous materials that are extensively contaminated are removed.

The last principle is correct the moisture problem. Identifying and correcting the moisture problem is necessary to ensure mold does not reoccur.

The moisture causes mold in your home that is dangerous to you and your family. Our experts at SERVPRO of Citrus Heights/Roseville can remediate your mold problems.

Keeping Your Pets Warm During Cold and Rainy Seasons

2/28/2019 (Permalink)

With cold and rainy days ahead, it is important to not only keep yourself warm but also your pets.  Like us they can suffer from hypothermia and frost bite. Their paws are in direct contact with the ground and their ears are exposed but there are a few things you can do to make sure your furry friend is safe.

Pets living outside should have a dry and draft-free house where it can lie down comfortably but small enough to hold its body heat. It should be raised a few inches off the ground and have cedar shaving or straw. Make sure the entrance is not facing the wind.

Your pet’s food bowls should be switched to plastic. Your pet’s tongue might freeze to the bowl if it is metal.

When using anti-freeze make sure they are out of reach of your pet. Anti-freeze tastes sweet but is deadly to your pet. If they step in it, they might lick it off their paws. There are pet friendly products you can use.

Keep your pets safe in this cold weather.

Sewage Backup Can Affect a Whole Building

2/28/2019 (Permalink)

The risk of a sewage backup can be bad for your property and dangerous. The water that comes from a sewage back up is unsanitary and may contain bacteria and viruses that could cause serious illness. Sewer backups are usually caused by clogs, tree roots, or collapsed sewer lines.

Clogs are one of the top causes of sewer backup. People used toilets as waste baskets. diapers, facial tissues, and napkins should not be flushed down the toilet. Be sure never to pour grease down y our drain. Although grease and fat are liquids, they can harden and cause a clog.

Tree roots are another cause of sewer backups. Roots can be very strong crushing sewer lines. They can even grow into pipes.

Another common cause of sewer back up are collapsed sewer lines. Older homes were built with cast iron and clay piping. This can break down over time and create sewer problems.

Do not reach for a cheap and easy fix such as chemical treatments. They can be harsh on your plumbing and they are harmful to the environment.

Our experts at SERVPRO of Citrus Heights/Roseville have the proper training and expertise to make sure your plumbing allows water to smoothly run through your pipes and not all over you home.

Stay Safe After a Storm

2/28/2019 (Permalink)

Storms can be dangerous even after they have passed.

Storms can be dangerous even after they have already passed. The damage they leave behind can leave unforeseen damages behind. Be sure to follow the tips below to make sure you and your family stay safe. They are very simple but can be extremely helpful during the next large storm.

Do not enter buildings that sustained structural damage.

Do not swim in flood waters.

Avoid using candles or open flames in doors.

Locate and keep your fire hydrant handy.

Try to keep your pet indoors and on a leash if they are outside.

Stay away from damaged trees and broken limbs.

Shut off the gas if you smell it.

Storms continue to be dangerous even after they have passed so be sure to keep you and your loved ones safe.