Recent Posts

Steps for Commercial Fire Restoration

4/23/2018 (Permalink)

Each fire is different, and every commercial property requires its own specific approach, but the following is the general process we follow in a typical fire damage restoration situation:

Emergency response. SERVPRO of Citrus Heights/Roseville offers 24/7 emergency response. You can call us any time and day. When you make your call to us, the restoration process begins. Our customer service representative will ask the right questions so that we can respond quickly and bring along the right resources and equipment. We want to be there as soon as possible to ensure no further damage occurs.

Inspection and assessment. We first ensure that the building is safe to enter. A building after a fire may look safe but it may be prone to collapse. We inspect the impacted area and adjoining rooms to find out the extent of the soot, smoke and other fire damage, then we can develop our plan of action.

Sealing the structure. Preventing further damage is essential, so we take immediate action to board up broken windows, shore up damaged walls and put tarps over damaged sections of the roof.

Water removal. When water damage is present, we immediately start water removal. Dehumidifiers and air movers are used to get all the water from your home and complete the drying process.

Surface soot and smoke removal. Using special equipment and time-tested techniques, we get rid of soot and smoke from the ceiling, all walls and other hard surfaces.

Cleaning and disinfecting. Restorable items require cleaning and sanitizing. A variety of cleaning products and techniques are used to accomplish this as appropriate. This process includes odor removal using foggers and industrial-strength air scrubbers.

Restoration. Getting things back to normal is the final step in the process. This can involve small repairs, drywall replacement, new carpet installation, painting and more. Major construction may sometimes also be required.

How to Prevent Frozen Pipes

4/17/2018 (Permalink)

Sacramento has seen cold. Some areas have even seen hard freeze warnings in effect. This can cause pipes to freeze. Not only are they a problem because they prevent the flow of water, but they can also burst. You can however take a few steps to help prevent them from freezing.

  • Keep the heat on. Try to keep the temperature above 50 degrees Fahrenheit even when you are not at home.
  • Seal up cracks and holes both on exterior and interior walls. This helps keep the cold air out and the warm air in.
  • Apply heating tape. Be sure to use the product’s instructions because it can also be dangerous.
  • Add extra insulation. Make sure pipes that are locate in basements and attics gave proper insulation.
  • Keep interior doors open. Pipes are usually in cabinets. By keeping cabinet doors open, the heat from the rest of the house can keep pipes warm as well.

When the temperature starts dropping low be sure to keep an eye on your pipes.

FAQ’s of Mold

4/9/2018 (Permalink)

What is mold?

Molds are fungi that can be found indoors and outdoors. There are thousands of different molds. Molds grow best in humid and warm conditions.

What molds are most common indoors?

  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

Where can mold be found?

Molds can be found on any environment all year round. Indoors mold can be found where humidity levels are high such as basements or shower. Outdoors they can be found in shady damp areas where vegetation is decomposing.

What are recommendations?

  • Keep humidity levels as low as you can. Moisture levels change throughout the day so be sure to use an air conditioner or dehumidifier to keep the levels low. This is true especially during the humid months.
  • Also, be sure that there is enough ventilation throughout your home.
  • Apply mold inhibitors to your paints before application.
  • Clean your bathrooms with mold killing products. Do not use carpet in bathrooms or basements.
  • Always remove or replace previously soaked carpets and clothe materials

If you suspect mold in your Roseville home call SERVRPRO of Citrus Heights/Roseville to assess your mold remediation needs.

Flood Preparedness and Response

4/9/2018 (Permalink)

Storm can be dangerous they can create dangerous situations. They also can damage your property. It is important to be ready.

The first thing to find out is whether your home or property is prone to floods. You can ask your local public works about flood history.

If your home or property is prone to floods you can start by keeping emergency building materials. This would be plywood, sand bags, shovels, and plastic sheeting.

Also plan an evacuation route. You and your family should know the safest routes to shelters and out of harm’s way.

You should create an emergency supply kit. The kits should at least have these items:

  • Flashlight with batteries
  • First aid kit
  • Food and water are essential. The right cooking tools should also be included.
  • Keep cash and a credit card if possible.
  • A copy of local maps. During storms some electronic devices might not have service.

When considering storm emergency preparedness, it is helpful to follow the Five P’s of Evacuation.

People – Think of what a specific person or a pet might need in an energy.

Prescriptions – Consider keeping prescriptions as part of your emergency kit. Nothing would be worse than not being able to find necessary prescription and creating a life-threatening situation.

Papers – Make sure your important papers are in a safe area whether they be hard copies or digital copies.

Personal Needs – Clothing and feminine products should be kept as part of your emergency kit.

Priceless items – Secure priceless items in a safe spot. Although many things can be replaced some items may be irreplaceable.

The most important thing is your safety. Never compromise your safety during a storm. In the case that you and your family are separated during a storm be sure to have a communication plan in hand. Agree on a location to meet up.

The Experience for Your Citrus Heights Business

4/5/2018 (Permalink)

Trust SERVPRO of Citrus Heights/Roseville for 24-hour service response team for your commercial needs. We know time means so we understand every minute counts. We have created the 1-4-8 Service Response Guidelines to make sure you can return to business as usual.

Within one hour from notice of loss, SERVPRO of Citrus Heights/Roseville will contact you to arrange for service. We are available every day and all day. Within four hours of loss notification, we will have our professionals on-site to start mitigation services. Water leaks can seep into flooring and carpet in a matter of hours, so it is essential to get to your business to minimize the amount of losses. This can only cause damage but also disrupt business. Within the eight hours of on-site arrival, a verbal briefing of the scope will be communicated.

SERVPRO of Citrus Heights has over 35 years of experience in the restoration business. We are trusted leader in the industry that will have your business back in service.

“Ready for whatever happens.”

4/3/2018 (Permalink)

SERVPRO’s Emergency Ready Profile (ERP) is the best way to reduce business interruption following a disaster. ERP’s are designed as a quick reference of important building and contact information.

The SERVPRO Emergency Ready Profile Advantage

  • A no cost assessment of your facility. This means there is no need to allocate funds giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take little time to complete and will not take you away from current projects.
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes SERVPRO as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by.
  • Identification of the line of command for authorizing work to begin. This saves time, so we can begin the work of mitigating and reconstructing the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Have a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Driving Force in Fires

4/2/2018 (Permalink)

The devastating effects of fire have been prominent in recent years. They can cause millions of dollars in damage and worse they can cause fatalities.

The driving force behind these fires are the dry conditions and the winds.  The most common causes of fires are power lines being blown down and arson. Once ignited the dry conditions are fuel to the fire. They spread fast and without warning. Fires are usually about 16 to 20 kilometers per hour. Strong winds in California make it move even faster.

Fires can go on for weeks as we seen last year. It is important to be always stay informed during fire emergencies.  To take some precautionary measures for your home, it is recommended to assess your home and property. Try to reduce the amount of material that can burn easily in and around your home by clearing away debris.

There is not much to do when it comes to a wild fire but keeping you and your family safe is the top priority.

Preventing Post-Flooding Mold at Home

3/23/2018 (Permalink)

Mold Remediation Preventing Post-Flooding Mold at Home Although the wall may appear dry, it can actually be wet.

This week’s rainfall has caused localized flooding throughout the Sacramento area. Many homes were flooded with inches of water. Mold can start to form in as soon as 24 hours. Even if the water damage seemed minimal it can cause devastating damage if it causes mold.

Even if your property and possessions seem to have dried you must properly assess them to see if they are salvageable.

Carpets are a problem because drying out does not remove the mold spores. Carpet with either mold or mildew should be replaced.

Wood furniture and other porous materials can trap mold and it might be necessary to dispose of them.

Non-porous items such as plastic and glass can simply be cleaned, disinfected, and reused.

An important thing to remember is mold thrives in moisture, so try to save items that have not been affected by the water. Putting blocks under furniture to raise off of wet flooring can be the difference between saving your favorite coffee table.

You can begin to clean and air out your home but drying a wet building should be left to professionals that know the science behind water damage and mold prevention. Mold can be dangerous to you and your family, so it is best to make sure mold does not grow in your home after a flood.

What to Do Until Help Arrives - Water Damage Emergency

3/19/2018 (Permalink)

Water Damage What to Do Until Help Arrives - Water Damage Emergency 14,000 people in the U.S. experience a water damage emergency at work or at home each day.

During a water loss it is important to take some steps that may help minimize the amount of damage to your property. The first thing to determine whether the water damage is from clean water. Clean water meaning it holds no threat to you and your health.  

In the case of water damage caused by clean water, the first thing you should do is shut off the source of water if possible or contact a professional if you are not sure how to do so. If it is safe to access the power distribution panel is safe from electrical shock, turn off the circuit breakers.

Remove as much excess water as possible by means of mopping and blotting. If the affected areas have electrical outlets, switches, circuit breakers to electrical equipment are exposed to water do not enter. Always avoid electrical shock hazards.

The next thing to do is keep your possessions and valuables top of mind. Wipe excess water from your wood furniture. Raise them on blocks to avoid direct contact with wet flooring or carpet. Do not leave your books, newspaper, magazines on wet floors that may cause staining. Your important items such as computers, documents, and other valuables should be moved to a dry area. Do not use appliances while standing on wet carpet or floors. Hang furs and leather good to dry separately at room temperature.

If the water loss happens to be caused by contaminated water the steps you should take are completely different. Avoid all contact with sewage and contaminated water. Try to avoid walking through the affected areas because it may lead to spreading the contaminated water. Do not turn on the HVAC system because there is a possibility of spreading contaminated air. Do not use household fans to dry structures because this too may spread contaminants. Always makes sure to wash your hands thoroughly to avoid further contamination.

Once you have taken the above steps, be sure to contact SERVPRO of Carmichael to find the solution to your water loss needs. Our experts will remove all the water and properly dehumidify your home. We will also make sure the water damage does not lead to mold issues if it has not already happened.

Contact SERVPRO of Citrus Heights/Roseville at (916)966-2601.

Mold Remediation Steps

3/19/2018 (Permalink)

Mold remediation is a complex process. Since it poses as possible health threats that can affect your respiratory system the process is exact and sensitive. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting but the outcome can be both extensive and costly. Every hour spent remediating the mold issues up is an hour of lost revenue and productivity

The first step in mold remediation is initiating containment procedures to contain mold spores, preventing their spread into clean areas. Our experts of Citrus Heights/Roseville use our tools to contain contaminant areas with airborne contaminants from migrating to a cleaner area. Then the next step is remove airborne contaminants from the air. Then removing the source of the mold is next. Our experts methodically remove and dispose of porous materials contaminated by mold. Then they clean mold growth from nonporous materials. Our experts then assess which contents from the property must be cleaned or replaced. Once the source of the mold is either disposed of or cleaned, the structure has to be dried to reduce moisture levels at which mold grows.

The final step is final clearance testing conducted by one of our Indoor Environmental Professionals. SERVPRO of Citrus Heights/Roseville offers mold remediation from start to finish and we can rebuild and reconstruct your property.